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While there are many cataloging texts, very few are written specifically for library support staff. This is the one and only book purposefully aligned with the new American Library Association - Library Support Staff Certification (LSSC) competency standards for Cataloging and Classification.
Communication and Teamwork: An Introduction for Support Staff contains essential strategies about interpersonal relations, customer service, teamwork, and communication. Using this handbook as a guide, Library Support Staff will be able to apply principles of teamwork by adapting the ALA-LSSC standards of Communication and Teamwork.
This book will help Library Support Staff (LSS) understand, support, and apply the basic principles of library supervision and management in their work on the topics of regulations and bylaws hiring, staff performance expectations, leadership and professional learning.
This text is written for the library support staff who are the backbone of technology success. Each chapter provides a practical overview of how the technology advances library services. With abundant examples of how to apply the technology in real situations, it is an essential handbook for students entering into the library profession.
Using Digital Information Services in the Library Workplace: An Introduction for Support Staff is an updated text for professors who teach digital information use and management in library support staff programs and a handbook for those working in libraries who want to keep current as they expand their knowledge and skills.
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