Markedets billigste bøger
Levering: 1 - 2 hverdage

Recommended

- Be the company people love to recommend

Bag om Recommended

Satisfied customers are good — but not good enough! Going from customer satisfaction to customer loyalty requires a deeper insight into the mechanics of loyalty and a new perspective on customer service. Combining theory with solid and inspiring case stories, this book will help you to gain a deeper understanding of the approach to customer service that has brought massive success to some of the world’s leading businesses. Read the book before your competitors and become the company that customers will love to recommend.

Vis mere
  • Sprog:
  • Engelsk
  • ISBN:
  • 9788771703696
  • Indbinding:
  • Paperback
  • Sideantal:
  • 124
  • Udgivet:
  • 21. Oktober 2015
  • Udgave:
  • 1
  • Størrelse:
  • 135x215x7 mm.
  • Vægt:
  • 178 g.
Leveringstid: 2-4 uger
Forventet levering: 19. April 2024

Beskrivelse af Recommended

Satisfied customers are good — but not good enough!

Going from customer satisfaction to customer loyalty requires a deeper insight into the mechanics of loyalty and a new perspective on customer service.

Combining theory with solid and inspiring case stories, this book will help you to gain a deeper understanding of the approach to customer service that has brought massive success to some of the world’s leading businesses.

Read the book before your competitors and become the company that customers will love to recommend.

Brugerbedømmelser af Recommended



Gør som tusindvis af andre bogelskere

Tilmeld dig nyhedsbrevet og få gode tilbud og inspiration til din næste læsning.