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Aiming to create professional environments where differences are valued and people from divergent backgrounds can work productively together, this examination is designed to help create humane, prosperous, and productive organisations. This guide combines systemic, strategic-level possibilities with an array of both practical and tactical charts, tools, grids, assessments, models, and checklists.
In this work, the authors address the need to be culturally competent with patients, and to manage and cultivate cultural inclusiveness among staff. Readers can find practical information and specific suggestions for fostering skills, knowledge and awareness.
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