Bøger af Stefano Tonchia

This rigorously academic book describes - in a precise but practical way - the most recent principles and techniques of project management, at the highest international standards, with a fully company-wide, process-based, multi-project approach.

This rigorous book describes in a precise but practical way the most recent developments in performance measurement and the relative Performance Measurement Systems (PMS). Illustrative case studies are included to assist the reader.

Process Management, with its key concepts of internal customer and process ownership, is becoming one of the most important competitive weapons for firms and can determine a strategic change in the way business is carried out (Business Process Reengineering - B.P.R.).