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Win the war for talent! "Champion for introverts" Jennifer Kahnweiler shows how you can create inclusive cultures that attract and retain the 20-40% of the population who identify as introverts.With the rise in awareness about introverts, the value they bring to the workplace has become increasingly clear. But many organizations are stuck in traditional extrovert-centric workplace cultures. They reward people for speaking up, still expect them to log "face time," and have hiring and promotion practices rooted in the past, which ultimately discourages introverts from contributing and reaching their full potential. This book is the first to provide a roadmap for organizations, including leadership, HR, and employees, to create inclusive, introvert-friendly workplace cultures. Kahnweiler includes an assessment to determine how introvert-friendly your organization is, and then looks at every aspect of organizational life--hiring, training, leadership, communication, meetings, workplace design, and more--through an introvert-friendly lens. It will stimulate the next wave of the introvert diversity and inclusion conversation by demonstrating how we can move towards tangible systemic change. This book will give you the tools to build a culture that embraces all of your employees and maximizes the strengths introverts bring to your organization.
True power in this world comes from economic independence, but too many people have too much month left at the end of their money. John Hope Bryant, founder and CEO of Operation HOPE, illuminates the path toward liberation that is hiding in plain sight. His message is simple: the supermajority of people who live in poverty, whom Bryant calls the invisible class, as well as millions in the struggling middle class, haven't gotten ';the memo'until now. Building on his personal experience of rising up from economically disadvantaged circumstances and his work with Operation HOPE, Bryant teaches readers five rules that lay the foundation for achieving financial freedom. He emphasizes the inseparable connection between ';inner capital' (mindset, relationships, knowledge, and spirit) and ';outer capital' (financial wealth and property). ';If you have inner capital,' Bryant writes, ';you can never be truly poor. If you lack inner capital, all the money in the world cannot set you free.' Bryant gives readers tools for empowerment by covering everything from achieving basic financial literacy to investing in positive relationships and approaching wealth with a completely new attitude. He makes this bold and controversial claim: ';Once you have satisfied your basic sustenance needsfood, water, health, and a roof over your headpoverty has more to do with your head than your wallet.' Bryant wants to restore readers' ';silver rights,' giving them the ability to succeed and prosper no matter what very real roadblocks society puts in their way. We have more power than we realize, if only we can recognize and claim it. ';We are our first capital,' Bryant writes. ';We are the CEOs of our own lives.'
In the latest fruit of a brilliant career, Michael Nagler argues that nonviolence--not just as a tactic but as a way of being--is the only way to unite deeply divided people and enable progressive movements and leaders of all stripes to fulfil their promise and potential.So many of the problems that beset us--war, poverty, isolation, and the climate crisis--have their roots in an old story about the universe: we are purposeless matter in a random void, and scarcity, competition, and violence are inevitable. Citing the convergence of modern science and the essence of the world's wisdom traditions, Michael Nagler argues for a new story: the universe is conscious and purposeful, humans are spiritual beings, and cooperation and collaboration are our natural way of interacting. This "new story" has had other champions, but Nagler is the first to realize that a piece is missing. For the new story to take hold, we have to embrace nonviolence, not only as a social change tactic but as a way of life. Nonviolence is the only power strong enough to "move the heart" toward this deep and revolutionary change in worldview. Nagler refers to this as the "third harmony," which is the harmony within and among us to resolve the crisis of the human image. Calling on us to realize the urgency of nonviolence for resolving our personal and collective problems, Nagler focuses on how to shift to our story on a personal, everyday level and then integrate it into the very foundations of our understanding of humanity and community, for our sake, for the sake of future generations, and the sake of nonviolence itself.
"Hartmann's history of voter suppression in America is necessary information given current news about voter registration purges and redistricting...a particularly timely topic for an election year, and anyone who is seriously concerned about the survival of American democracy will want to read this book and apply its lessons."--BooklistAmerica's #1 progressive radio host looks at how elites have long tried to disenfranchise citizens--particularly people of color, women, and the poor--and shows what we can do to ensure everyone has a voice in this democracy.In today's America, only a slim majority of people register to vote, and a large percentage of registered voters don't bother to show up: Donald Trump was elected by only 26 percent of eligible voters. Unfortunately, this is not a bug in our system, it's a feature. Thom Hartmann unveils the strategies and tactics that conservative elites in this country have used, from the foundation of the Electoral College to the latest voter ID laws, to protect their interests by preventing "the wrong people"--such as the poor, women, and people of color--from voting while making it more convenient for the wealthy and white. But he also lays out a wide variety of simple, commonsense ways that we the people can fight back and reclaim our right to rule through the ballot box.
A modern, feminist take on the classic choose-your-own-journey book, inspiring readers to embrace the fact that there is no singular right path--just your own!So many women enter their adult lives believing that they should know where they are going and how to get there. This can make life decisions feel intimidating and overwhelming. While some choices that lie ahead are fairly predictable, such as those surrounding career, partnership, and motherhood, the effects of these choices can lead to more complicated and unexpected turns that are seldom discussed.Rather than suggesting a rule book, Rebekah Bastian, vice president at Zillow and recognized thought leader, inspires you to Blaze Your Own Trail. "I have the benefit of being a living example of crooked paths, magnificent screw-ups, and shocking successes," she writes. Through storylines and supportive data that explore workplace sexism, career changes, marriage, child-rearing, existential crises, and everything in between, you will learn to embrace and feel less alone in your own nonlinear journey. Even better, you can turn back decisions and make different ones. Blaze Your Own Trail includes nineteen possible outcomes and many routes to get there. You will find that you have the strength to make it through any of them.
"This book reminds us of what we have in common: the power to create a good life for ourselves and for others, no matter what the world has in store for us." --Michael J. FoxThis book reveals that people with disabilities are the invisible force that has shaped history. They have been instrumental in the growth of freedom and birth of democracy. They have produced heavenly music and exquisite works of art. They have unveiled the scientific secrets of the universe. They are among our most popular comedians, poets, and storytellers. And at 1.2 billion, they are also the largest minority group in the world.Al Etmanski offers ten lessons we can all learn from people with disabilities, illustrated with short, funny, inspiring, and thought-provoking stories of one hundred individuals from twenty countries. Some are familiar, like Michael J. Fox, Greta Thunberg, Stephen Hawking, Helen Keller, Stevie Wonder, and Temple Grandin. Others deserve to be, like Evelyn Glennie, a virtuoso percussionist who is deaf--her mission is to teach the world to listen to improve communication and social cohesion. Or Aaron Philip, who has revolutionized the runway as the first disabled, trans woman of color to become a professional model. The time has come to recognize people with disabilities for who they really are: authoritative sources on creativity, love, sexuality, resistance, dealing with adversity, and living a good life.
This first comprehensive guide to helping mentors and mentees bridge gaps between and among cultures--a growing issue in today's diverse workplace--is coauthored by the founder and CEO of the Center for Mentoring Excellence.As the workplace has become more diverse, mentoring has become more challenging. Mentors and mentees may come from very different backgrounds and have limited understanding of each other's cultures and outlooks. But mentoring remains the most powerful tool for creating meaningful relationships, furthering professional development, and increasing engagement and retention. Younger workers and emerging leaders in particular are demanding it. Lisa Z. Fain and Lois J. Zachary offer a timely, evidence-based, practical guide for helping mentors develop the level of cultural competency needed to bridge differences. Firmly rooted in Zachary's well-known four-part mentoring model, the book uses three fictional scenarios featuring three pairs of diverse mentors and mentees to illustrate how key concepts can play out in real life. It offers an array of accessible tools and strategies designed to help you increase your self-awareness and prepare you to embrace and leverage differences in your mentoring relationships. But beyond tips and techniques, Fain and Zachary emphasize that authenticity is the key--the ultimate purpose of this book is to help the mentor and mentee make a genuine connection and learn from each other. That's when the magic really happens.
Project management is the art of making the right decisions. To be effective as a project manager, you must know how to make rational choices in project management, what processes can help you to improve these choices, and what tools are available to help you through the decision-making process. Project Decisions: The Art and Science is an entertaining and easy-to-read guide to a structured project decision analysis process. This valuable text presents the basics of cognitive psychology and quantitative analysis methods to help project managers make better decisions. Examples that portray different projects, real-life stories, and popular culture will help readers acquire the essential knowledge and skills required for effective project decision-making. Readers will be able to: *Understand psychological pitfalls related to project management*Establish a creative business environment in their organization*Identify project risks and uncertainties*Develop estimates of project time and cost based on an understanding of human psychology*Perform basic quantitative and qualitative risk and decision analysis*Use event chain methodology in managing projects*Communicate the results of decision analysis to decision-makers*Review project decisions and perform adaptive project management*Establish a project decision analysis process in their organization PLUS Test your own judgment through a quiz that examines your intuition!
Every year, 6 million companies and more than 100,000 products are launched. They all need an awesome name, but many (such as Xobni, Svbtle, and Doostang) look like the results of a drunken Scrabble game. In this entertaining and engaging book, ace naming consultant Alexandra Watkins explains how anyoneeven noncreative typescan create memorable and buzz-worthy brand names. No degree in linguistics required. The heart of the book is Watkins's proven SMILE and SCRATCH Testtwo acronyms for what makes or breaks a name. She also provides up-to-date advice, like how to make sure that Siri spells your name correctly and how to nab an available domain name. And you'll see dozens of examplesthe good, the bad, and the ';so bad she gave them an award.' Alexandra Watkins is not afraid to name names.
World-record endurance athlete and professional leadership coach Jason Caldwell draws on his amazing experiences to show how anyone can build and lead teams that accomplish incredible things.Thirty-five days, 14 hours, and 3 minutes. That's how long it took Jason Caldwell and the crew of the American Spirit to row 3,000 miles across the Atlantic Ocean during the 2016 Talisker Whiskey Atlantic Challenge--or, as it's known to those who attempt it, "The World's Toughest Row." They not only succeeded but set a world record. This was an extraordinary team effort. And that's what this book is about. Caldwell transfers the hard-won lessons of his transatlantic adventure out of the ocean and into your office, showing how to build and lead teams that do what others say cannot be done and sustain that level of performance. The thrilling details of Caldwell's quest to break the world's record deliver a "just-one-more-page" experience, during which you'll also learn lessons like • How to quit like a winner • Why results aren't the measure of a high-performance team • What four questions you should ask yourself before you set any goal • How to harness the power of emotion-first leadership • Why the best people aren't necessarily the right people for your teamThis book is a distillation of Caldwell's worldwide speaking programs delivered to packed crowds at Fortune 500 companies and universities worldwide. It is the answer to a question he is constantly asked: How were you and your teams able to accomplish such seemingly impossible goals? And it's also a guidebook that can teach anyone how to do the same.
Now in its third edition, this project management classic has been updated with an array of field-tested tools to help upper management ensure the success of projects within organizations.For over twenty years, Creating an Environment for Successful Projects has been a staple for upper managers who want to help projects succeed. This new edition includes case studies from companies that have successfully applied the approach, along with practical tools such as templates, surveys, and benchmark reports for savvy leaders who want to ensure project success throughout their organizations. The insights in this book will help management speed projects along instead of getting in their way. All too often, well-intentioned managers put roadblocks in the team's way instead of empowering them with the tools they need to succeed. This approach to project environments, grounded in decades of research and practice, will help you make your organization the most project-friendly it's ever been. Organizational changes rarely work unless upper management is heavily involved. Although project managers are most closely responsible for the success of projects, upper managers are the ones who ultimately create an environment that supports those projects. The way upper managers define, structure, and act toward projects has an important effect on the success or failure of those projects and, consequently, the success or failure of the organization. This book helps all managers understand the need for project management changes and shows how to develop project management as an organizational practice.
Businesses worry about new technologies, but customers are the ultimate disruptors—Suman Sarkar offers bold strategies for making sure you understand your customers and keep up with their ever-changing needs. Disruption—the brutal roiling of markets, the decline of long-established brands and products, and the rise of new upstarts—drives business failure and success. Most people think technology causes disruption, but technology merely enables it. Changing customer needs cause disruptions, and too many businesses get caught unaware. Suman Sarkar offers proven strategies that will enable any business to stay radically close to its customers and address their evolving needs. He argues that businesses need to focus on existing customers first—research shows they’re likely to spend more and are more profitable than new customers. Personalization is becoming important for the newer generations in both developed and developing markets, so Sarkar describes approaches to make them cost-effective. In our era of instant gratification, customers want what they want now—Sarkar explains how you can develop and deliver products and services faster than ever. And since a few bad Yelp reviews, social media posts, or angry tweets from customers can ruin you, Sarkar shows how to proactively make sure the quality of your products and services stays better than that of your competitors. The key to survival in this era of changing customer needs is to focus on and address them quickly so customers don’t switch to the competition. Drawing on his experiences with leading companies worldwide, Sarkar offers five strategies and techniques that will keep you ahead of the curve.
The authors of the classic bestseller The Leadership Challenge bring their expertise to higher education, offering five practices that can make any college or university leader into an exemplary leader. Drawing on the same pioneering research that formed the foundation of their classic bestseller The Leadership Challenge (over 2.7 million copies sold), James Kouzes and Barry Posner offer a set of leadership skills and practices that will make a significant difference in every area of higher education—faculty, administration, library services, career counseling, auxiliary services, campus safety, and more. It’s about the behaviors that leaders, regardless of their position, use to transform values into actions, visions into realities, obstacles into innovations, segments into solidarity, and risks into rewards. Kouzes and Posner tell the leadership story from the inside and move outward, describing it first as a personal journey and then as mobilizing others to want to do things they have never done before. The Five Practices of Exemplary Leadership is the operating system for this adventure. Leadership in Higher Education explains the fundamental principles that support these practices and provides case examples of people in higher education who demonstrate each one. A core theme that weaves its way through all the chapters is that, whether it’s one to one or one to many, leadership is a relationship between those who aspire to lead and those who choose to follow. We need leaders who can unite us and ignite us. This book lights the way.
Bestselling author, therapist, lawyer, and mediator Bill Eddy describes how dangerous, high-conflict personalities have gained power in governments worldwide--and what citizens can do to keep these people out of office.Democracy is under siege. The reason isn''t politics but personalities: too many countries have come under the sway of high-conflict people (HCPs) who have become politicians. Most of these high-conflict politicians have traits of narcissistic personality disorder, antisocial (i.e., sociopathic) personality disorder, or both. This is the first and only guide for identifying and thwarting them. HCPs don''t avoid conflict, they thrive on it, widening social divisions and exacerbating international tensions. Eddy, the world''s leading authority on high-conflict personalities, explains why they''re so seductive and describes the telltale traits that define HCPs--he even includes a helpful list of forty typical HCP behaviors.Drawing on historical examples from Hitler, Stalin, Mao, and Nixon to Trump, Maduro, and Putin, Eddy shows how HCPs invent enemies and manufacture phony crises so they can portray themselves as the sole heroic figure who can deal with them, despite their inability to actually solve problems. He describes the best ways to expose HCPs as the charlatans they are, reply to their empty and misleading promises, and find genuine leaders to support. Eddy brings his deep psychotherapeutic experience to bear on a previously unidentified phenomena that presents a real threat to the world.
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