Bøger i Crash Course serien

This volume examines the three components of the convergence phenomenon - technologies, companies and services - in order to help the reader understand how the fundamentals of customer service are created.

Crash Course - your effective every-day study companion PLUS the perfect antidote for exam stress! Save time and be assured you have the essential information you need in one place to excel on your course and achieve exam success. A winning formula now for over 25 years, having sold over 1 million copies and translated in over 8 languages, each series volume has been fine-tuned and fully updated with a full-colour layout tailored to make your life easier. Especially written by senior students or junior doctors - those who understand what is essential for exam success - with all information thoroughly checked and quality assured by expert Faculty Advisers, the result is books that exactly meet your needs and you know you can trust. Each chapter guides you succinctly through the full range of curriculum topics in the UKMLA syllabus, integrating clinical considerations with the relevant basic science and avoiding unnecessary or confusing detail. A range of text boxes help you get to the hints, tips and key points you need fast! A fully revised self-assessment section matching the latest exam formats is included to check your understanding and aid exam preparation. The accompanying enhanced, downloadable eBook completes this invaluable learning package. Series volumes have been honed to meet the requirements of today's medical students, although the range of other health students and professionals who need rapid access to the essentials of surgery will also love the unique approach of Crash Course. Whether you need to get out of a fix or aim for a distinction Crash Course is for you! Crash Course Surgery provides a comprehensive and high-yield overview of the core surgical topics for medical exams. Emphasizing system-focussed history taking and exam guides, this new edition helps students apply learned information to exam questions and OSCE stations. It will also be a practical resource for those transitioning to clinical practice with its focus on figures, imaging, and initial disease management guides.Fully aligned to UKMLA requirements, with key 'conditions' and 'presentations' highlighted in handy checklists - save valuable revision time and be confident you have the syllabus coveredWritten by senior students and recent graduates - those closest to what is essential for exam successQuality assured by leading Faculty Advisors - ensures complete accuracy of informationFeatures the ever popular 'Hints and Tips' boxes and other useful aide-mémoires - distilled wisdom from those in the knowUpdated self-assessment section matching the latest exam formats - confirm your understanding and improve exam technique fast

The question "e;can you recommend a good book?"e; can be one of the most daunting you face, notwithstanding the fact that recommender tools are ubiquitous. Often, uncertainty arises because, although librarians are called on to perform such services daily, readers' advisory is a skill set in which most have no formal training. This guide will remedy that. It is built around understanding books, reading, and readers and will quickly show you how to identify reading preferences and advise patrons effectively. You'll learn about multiple RA approaches, such as genre, appeal features, and reading interests and about essential tools that can help with RA. Plus, you'll discover tips to help you keep up with this ever-changing field.There is no other professional book that covers the full spectrum of skills needed to perform the RA service that is in such great demand in libraries of all kinds. Helping readers find what they want is a sure way to serve patrons and build your library's brand. You will come away from this easy-to-understand crash course with the solid background you need to do both.

i-mode is NYY SoCoMo's mobile Internet access system. It allows users to access email, weather, stock prices, message friends and buy airline tickets from their cellular phones. This book provides everything a service provider needs to know to gauge the effect of i-mode on his or her business.

Family literacy programs can be remarkably effective in helping families who struggle in various areas of literacy or supporting their children's academic needs.Crash Course in Family Literacy Programs provides an introduction and an overview of this critical subject, defining what literacy, family literacy, and family literacy events are, and covering critical topics such as sources of funding, conclusions of recent research, and bilingual family literacy. The first half of the book is focused on laying out background information about family literacy, while the remainder provides practical how-to information for public and school libraries to develop their own family literacy programming. The book shows perspectives of public librarians, school principals, children's book store owners, and school personnel who have successfully implemented a family literacy program. Planning sheets and lesson templates are included, making it easy to develop a family literacy program.

For telecom service providers attempting to deliver complex bundles of broadband services across different network types this book is a survival guide. It provides clear and non-mathematical explanations of the delivering technologies and the business models for these services.

A basic, how-to book written primarily to prepare librarians to assist genealogy researchers, this guide can also be used by those who wish to discover and document their family histories.

This text contains a comprehensive overview of library services for preschool children that provides simple, practical tips for working with the youngest library patrons, including computer usage. Tailoring a portion of your library towards the needs of toddlers, preschoolers, and parents of infants is a complicated undertaking.

The best way to avoid the pitfalls of public library administration without experiencing them firsthand is to take direction from someone experienced in the field. Crash Course in Public Library Administration introduces librarians in rural or small urban areas to public administration as it applies to libraries.

This introduction will help plan for attracting this rapidly growing Spanish-speaking population into the library and library services, a major challenge to librarians in small public libraries who have no Spanish-speaking staff.Providing services to Spanish speakers is both an honor and a challenge. Before public institutions venture into reaching out to the Spanish-speaking community, they need to become familiar with their cultural competency so that their decisions and initiatives are not at risk.

Taking a management position in a new library or being promoted to a higher position in your library means a new approach to interpersonal relations.

What do you do when you are offered any number of gifts including but not limited to artifacts, letters, historical documents, collections of pictures, postcards, arrowheads?

People who run small, rural libraries without formal education will use this book to help them make informed decisions about the organization of their library and the information it holds.

Storytelling extras (props to puppets including costumes) and lists of grade-appropriate, time- and teller-tested stories are provided. This basic guide by experienced storytellers provides all that is needed to encourage any novice storyteller to take the plunge.

Using a typical Microsoft Windows environment with cut and paste templates and examples, you will learn to understand some of the benefits and limitations of using commercially available software tools.

Designed for the librarian in a small public library or a quick review for those offering reference services.

Using real-world examples, this book explains how WiMAX works and discusses the business and economic implications of this technology. It provides an overview of the solution for wireless delivery of broadband services.

Covering various aspects of the syllabus, this work offers you a fast way to recap on what you need to know to get through the exams with ease. Prepared by senior medical students or junior doctors - under faculty supervision, each chapter commences with learning objectives and has ample use of Hints and Tips boxes.

Focuses on the information required to know about the basic sciences of muscles, bones and skin. This book considers each component in an integrated format, putting the basic sciences in clinical context.

The (printed) `Updated Edition¿ now comes with added value access to the complete, downloadable eBook version via Student Consult.  Search, read and revise whilst on the move and use the interactive self-assessment to test your understanding.  Crash Course - a more flexible, practical learning package than ever before. Crash Course ¿ your effective everyday study companion PLUS the perfect antidote for exam stress! Save time and be assured you have all the core information you need in one place to excel on your course and achieve exam success. A winning formula now for over 15 years, each series volume has been fine-tuned and fully updated, with an improved layout tailored to make your life easier. Specially written by senior medical students or recent graduates ¿ those who have just been in the exam situation ¿ with all information thoroughly checked and quality assured by expert faculty advisors, the result is books which exactly meet your needs and you know you can trust. The subject of cell biology and genetics has never been more essential to the medical curriculum and to modern medicine ¿ yet is widely feared by students. This fully revised edition aims to make it as easy to understand and remember as possible, to ensure a solid grounding in the essential underlying principles and how they relate to clinical practice. It incorporates the latest developments in this fascinating and fast-moving field ¿ including the human genome project and spin-offs such as the thousand genome project ¿ as well as discussion of important ethical issues. Emerging molecular tools and laboratory techniques are explained so that you can appreciate where new treatments for genetic disease and screening technologies have arisen. An updated self-assessment section matching the latest exam formats then allows you to assess your progress and test your performance. More than 180 illustrations present clinical, diagnostic and practical information in an easy-to-follow manner Friendly and accessible approach to the subject makes learning especially easy Written by students for students - authors who understand exam pressures Contains `Hints and Tips¿ boxes, and other useful aide-mémoires Succinct coverage of the subject enables `sharp focus¿ and efficient use of time during exam preparation Contains a fully updated self-assessment section - ideal for honing exam skills and self-testing Self-assessment section fully updated to reflect current exam requirements Contains `common exam pitfalls¿ as advised by faculty Crash Courses also available electronically! Online self-assessment bank also available - content edited by Dan Horton-Szar!

The (printed) 'Updated Edition' now comes with added value access to the complete, downloadable eBook version via Student Consult. Search, read and revise whilst on the move and use the interactive self-assessment to test your understanding. Crash Course - a more flexible, practical learning package than ever before. Crash Course - your effective everyday study companion PLUS the perfect antidote for exam stress! Save time and be assured you have all the core information you need in one place to excel on your course and achieve exam success. A winning formula now for over 15 years, each volume has been fine-tuned and fully updated, with an improved layout tailored to make your life easier. Especially written by junior doctors - those who understand what is essential for exam success - with all information thoroughly checked and quality assured by expert Faculty Advisers, the result is a series of books which exactly meets your needs and you know you can trust. The importance of ethics and sociology as applied cannot be underestimated, within both the medical curriculum and everyday modern clinical practice. Medical students and junior doctors cannot hope to experience every dilemma first hand, but are expected to deal with new and problematic clinical situations in a reasoned, professional and systematic way. This volume, which accounts for the revised core curriculum in Medical Ethics and Law, will prove an indispensable companion. More than 80 line artworks, tables and boxes present clinical, diagnostic and practical information in an easy-to-follow manner Friendly and accessible approach to the subject makes learning especially easy Written by junior doctors for students - authors who understand exam pressures Contains 'Hints and Tips' boxes, and other useful aide-memoires Succinct coverage of the subject enables 'sharp focus' and efficient use of time during exam preparation Contains a fully updated self-assessment section - ideal for honing exam skills and self-testing Self-assessment section fully updated to reflect current exam requirements Contains 'common exam pitfalls' as advised by faculty Crash Courses also available electronically

The (printed) 'Updated Edition' now comes with added value access to the complete, downloadable eBook version via Student Consult. Search, read and revise whilst on the move and use the interactive self-assessment to test your understanding. Crash Course - a more flexible, practical learning package than ever before. Crash Course - your effective every day study companion PLUS the perfect antidote for exam stress! Save time and be assured you have all the core information you need in one place to excel on your course and achieve exam success. A winning formula now for over 15 years, each series volume has been fine tuned and fully updated, with an improved layout tailored to make your life easier. Especially written by senior medical students or recent graduates - those who have just been in the exam situation - with all information thoroughly checked and quality assured by expert faculty advisers, the result are books which exactly meet your needs and you know you can trust. Each provides an integrated approach to the subject by linking together topics such as anatomy, development, histology, physiology and pharmacology. Diseases and complaints, clerking, clinical assessment and examination, common skills and further investigations are also covered. Commencing with clear 'Learning Objectives', every chapter guides you succinctly through the topic, giving full coverage of the curriculum whilst avoiding unnecessary and often confusing detail. A fully revised self- assessment section matching the latest exam formats is also included. More than 125 illustrations present clinical, diagnostic and practical information in an easy-to-follow manner Friendly and accessible approach to the subject makes learning especially easy Written by students for students - authors who understand exam pressures Contains 'Hints and Tips' boxes, and other useful aide-mémoires Succinct coverage of the subject enables 'sharp focus' and efficient use of time during exam preparation Contains a fully updated self-assessment section - ideal for honing exam skills and self-testing Self-assessment section fully updated to reflect current exam requirements Contains 'common exam pitfalls' as advised by faculty Crash Courses also available electronically! Online self-assessment bank also available - content edited by Dan Horton-Szar!