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Gain essential skills for career development with this pocket guide to handling the hardest kinds of people, including tricky customers, challenging co-workers and bad bosses.
This indispensable guide from leadership guru John Adair, will boost your confidence levels, inspire you and help you on your journey to becoming a leader of excellence.Acknowledged as a world expert, John Adair offers stimulating insights into recognizing and developing individual leadership qualities, acquiring personal authority and, most importantly, mastering core leadership functions such as planning, communicating and motivating. This 5th edition now features even more practical exercises, useful templates, and top tips to improve or develop your leadership skills, this guide distils the essence of John Adair's teaching and provides a framework for becoming an effective leader.The Creating Success series of books... Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.
Managing Change is an accessible guide that offers practical, proven approaches and techniques to planning, implementing and making the change process work on a day-to-day basis.
Understand the essence of marketing through a thorough explanation of the core concepts, theories and principles, presented in a practical and accessible way.
Managing Successful Teams addresses the everyday issues faced by team managers and leaders. It provides helpful, straightforward advice for improving team performance in a variety of different situations and environments.
How to Get Started in Export is a practical introduction to exporting that takes the reader step by step through the process of gathering information, formulating an export plan and putting it into action.
A straightforward guide to structuring interviews, Successful Interviewing and Recruitment spells out how to hire the best candidates to help grow your business and increase its productivity.
Effective Customer Care will help you gain the advantage over competitors. It offers tips on how to hang on to your client base while attracting new customers by providing a value added service.
Develop Your PR Skills covers strategic PR, PR and the internet, working with the media, dealing with different stakeholders and customers, dealing with a crisis, using internal communications, using research to get a competitive edge, evaluating the success of your PR, and ethics and sustainability.
Get advice on handling social or workplace situations to improve your chances of keeping or getting a new and better job, from learning how to get along with others to improving personal effectiveness.
How to Sell Yourself gives indispensable guidelines on how you can get noticed and promoted at work, through developing and managing your 'image' for success.
Effective Financial Management gives advice on raising money for a business, maintaining investor relationships, accounting, reporting and communicating effectively with a wide range of stakeholders, budgeting, forecasting and managing business costs and cashflow, assessing projects and buying assets.
Gain essential skills for career development and attain the techniques and insights you need to find solutions, spark creativity and confidently make the right decisions.
How to Understand Business Finance provides a quick and effective course from the perspective of the pursuit of business growth, and describes a business proceeding from initial set-up through its first year of trading
Gain essential skills for career development, improve your confidence and nail your presentations with this pocket guide to preparing and delivering them well.
Gain essential skills for career development with concise accessible advice on the fundamentals of project management.
How to Motivate People reviews the principles of motivating staff to maximise performance, stimulate enthusiasm and achieve results
Gain essential skills for career development with this practical guide to help you communicate effectively with employers, co-workers and colleagues in every business context.
Gain essential skills for career development with this indispensable, practical guide to managing your time effectively.
Gain essential skills for career development with this essential and exhaustive guide to the process of minute-taking, from start to finish.
Gain essential skills for career development with this step-by-step guide to improving your ability to research and write a marketing plan.
Gain essential skills for career development with checklists, exercises and real-life examples that will help you perfect your skills at writing winning reports and persuasive proposals.
Develop Your Assertiveness is an easy to follow guide with a range of self-assessment tools and exercises that will help you become more confident.
Gain essential skills for career development and craft a winning business plan to secure the support you need with this one-stop guide to producing the most professional and convincing plans possible.
Gain essential skills for career development with this concise and comprehensive guide to determining goals, prioritising tasks and managing your time effectively.
Gain essential skills for career development with practical advice on how to manage performance, deal with difficult people and maintain a successful team.
Gain essential skills for career development with this distilled pocket guide by world leading leadership expert John Adair.
How to Deal with Stress, 3rd edition, takes a psychological approach to stress, enabling you to build your own plan, gain control and improve your well-being.
Effective NLP Skills contains crucial insight into the workings of the brain and helps you communicate better with everyone from colleagues to clients - to get the results you want.
How to Manage Meetings analyses every aspect of holding a meeting and provides reliable advice on how to get it right.
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