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This practical how-to-do-it guide is ideal for professionals involved in the management of archives and records, especially if they are just starting out or without formal training. The book covers all aspects of recordkeeping and archives management. It follows the records' journey from creation, through the application of classification and access techniques, evaluation for business, legal and historical value and finally to destruction or preservation and access in the archive. Based on the internationally renowned training days run by the author and her business partner, The No-nonsense Guide to Archives and Recordkeeping deals with records and archives in all formats. It utilizes checklists, practical exercises, sample documentation, case studies and helpful diagrams to ensure a very accessible and pragmatic approach, allowing anyone to get to grips with the basics quickly. The book is divided into four main work areas; 1) current records: including creation, filing, classification and security; 2) records management: including aims, risks, planning, preparation and delivery; 3) archives management: including collecting policies, intellectual property rights, appraisal, digitization and outreach; and 4) archival preservation: including policy, disaster prevention and repositories. This one-stop-shop will be essential for a wide readership including archives and records assistants, librarians, information managers and IT professionals responsible for archives and records and managers of archives staff.

In order to make an impact with their customers, library staff must be well trained and up-to-date. Training is often delivered by library managers, development officers and trainers who may have limited budgets with access to few resources. This accessible guide uses case studies and examples of best practice from public, school, academic, special and government libraries to help library and information workers deliver excellent training practice. Increasingly, library and information staff are being asked to do more and more with fewer resources. In the context of higher education and further education, library and information workers are often involved in training large, diverse groups of more than 100 students, who may have limited resources. In public libraries, library staff may be involved in delivering a wide range of training activities to extremely diverse groups. Many library and information workers in special libraries deliver end-user and specialist training to busy professionals who are unlikely to have the time to attend pre-scheduled workshops. In addition, the rise of social networking tools and other information and communication technologies, has meant that training practices are continually changing to meet the expectations of participants. This book provides guidance on the design and delivery of effective training courses and is aimed at helping experienced trainers, as well as those who are still developing their skills, including: The people side of training; Use of technologies to support training practices;Different approaches to learning and teaching; Planning and designing training; Delivering training: face-to-face and blended learning; Evaluation of training events and continuous improvement; Learning and development in the workplace. The book will be essential reading for all library and information workers involved in training.

This accessible and highly practical book provides an introductory guide to the world of research support in the academic library.

This title offers expert hands-on advice on getting the most out of web 2.0 and cloud computing. Applications like YouTube, Facebook, Flickr and Slideshare all raise legal problems for the information professional. Whether you're working with, managing or using web 2.0 or cloud computing applications you will need to be able to assess and manage risk effectively. This no-nonsense practical working tool will make the relevant legal principles simple to understand for those with little or no experience and common problems quick to solve when you're struggling with daily deadlines. Each chapter starts with an accessible introduction to the key areas of relevant law and the implications for web 2.0 and cloud computing. Cross-sectoral case studies illustrate real world problems and easy-to-follow, pragmatic solutions allowing you to quickly develop good practice. The relevant practice is discussed in relation to these key topics: the major legal issues raised by Web 2.0 ; an overview of copyright; other intellectual property rights and related rights; data protection including UK and EU law; freedom of information; defamation and global differences in defamation law; cloud computing issues; liability issues. This is an essential toolkit for all information professionals working in public, academic or special libraries, archives or museums, who are working with, using or managing Web 2.0 or cloud computing applications. It also provides a practical introduction to the law on these topics for LIS students and academics.

This book provides a `no-nonsense' guide to project management which will enable library and information professionals to lead or take part in a wide range of projects from large-scale multi-organisation complex projects through to relatively simple local ones.

A comprehensive, entry-level guide that focuses explicitly on how to collect and manage born-digital content for `boots on the ground' practitioners.

This book provides a straight forward and pragmatic guide to leadership, management and team working in contemporary library and information services.