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By identifying and describing the most powerful financial and non-financial KPIs, this book will make life easier for you by defining them, explaining how and when they should be used and providing a rich library of KPIs that have been proven to significantly improve performance.The book presents case examples to illustrate the selection and use of the KPIs and provides tools such as KPI selection templates and Key Performance Questions to help you apply the most appropriate KPIs effectively in your business.

Tackles the core problem of persuading the customer that your solution to their problem is the best. This book is based on marketing and sales principles, and includes guidelines and techniques for perfect pitches, proposals and presentations.

Smarter Ventures demystifies the world of venture capital and the VC decision-making process. It aims to help you tailor your approach in the right way to the right firm; from insight on the structure of venture capital firms, and its influence on their objectives, to advice on how to dress for the initial meeting with a potential investor.

This handbook looks at change management from the project leader's perspective. Written in an entertaining style, the book is designed to help project managers manage change in busy situations.

What has neuroscience got to do with branding? The link may not be immediately obvious, but the fact is, our brains select brands in much the same way that Google selects websites. So, just as web marketers play on Googles algorithm to make sure their site appears as high up the search list as possible, brand marketers should play on the brains algorithm to make sure their brand is at the top of their customers minds at the moment they choose which brand to buy. This ground-breaking new book brings the proven effects of hard science to the creative practice of branding. It shows you how to harness this powerful combination to your own advantage by helping you understand how customers brains work when they choose brands. A strong brand cannot be build effectively without taking into account the laws of the brain which, as this book shows, really exist and can be scientifically proven to work. Once you know this, you can apply the familiar branding laws of relevance, coherence and participation more precisely, more confidently and to much greater effect. This means your brand will have a much greater chance of being chosen by customers than your competitors brands. Branding with Brainsshatters the conventional approach to branding, which is based on hunches and intuition, by uncovering the hard, scientific truth about why customers choose some brands over others. Insights into company stories, from Leica to Innocent Drinks, from Starbucks to Schipol International Airport, give you the fascinating truth about how the processes that go on in our brain affect our decisions to buy a particular product or service. All in all, this breathtakingly radical new book from Tjaco Walvis presents a daringly different, state of the art approach to brand strategy that will help you build powerful brands more efficiently, more effectively and more reliably than ever before. Branding really is all in the mind and this book proves it!

Reinvent your supply chain from the outside in leverage customer insight, heuristics and digital tools to meet rising expectations and adapt in a volatile world. Customers have become increasingly demanding, and the operating environment has become more turbulent and complex. Mature companies wishing to survive and thrive in the coming decades must transform themselves to become flexible and market responsive. They need to reconsider their traditional supply chains and find ways to increase the clockspeed of their operation and their decision making without creating more complexity for their staff and partners. But where to start this transformation journey? Most of the worlds largest corporations have logistics networks and supply chains that have evolved over time, many based around systems that drive a one-size-fits-all philosophy, which does not fit anymore. And most have not kept up with the changing cadence of their markets. This book describes the path to a different paradigm; where a set of tailored supply chains are used for in-built flexibility and adaption as the world changes, and where internal capabilities and digital capabilities are consciously aligned with the customers and strategies they serve. Transforming Supply Chains builds on John Gattornas seminal Dynamic Alignment framework; and he and his long-term collaborator Deborah Ellis review the analytics and decision-making tools needed to be effective in the digital age. Case Studies of organisations that excel using the outside-in paradigm that they describe are scattered throughout the book; as are a series of prompts to help kick start your thinking about your own transformation path. Transforming Supply Chains is your guide to designing supply chains that fit, and adapt, and bring competitive advantage - whatever your business and whoever your customers.

'Whether a complete novice, or a professional portfolio manager, this book will give you access to the mindset and techniques of the most successful investors of our time and more importantly, it will help you avoid mistakes. The Great Investors will have a permanent place on my desk.'Mark Sheridan, Executive Director, Nomura International PLC Leading investors such as Warren Buffett, Benjamin Graham, Sir John Templeton, George Soros and Anthony Bolton are known throughout the world. How did these people come to be so successful? Which strategies have they used to make their fortunes? And what can you learn from their techniques?In The Great Investors, Glen Arnold succinctly and accurately describes the investment philosophies of the worlds greatest investors. He explains why they are the best, gives details of their tactics for accumulating wealth, captures the key elements that led to their market-beating successes and teaches you key lessons that you can apply to your own investing strategies. From the foreword: There are some very special people who seem to possess an exceptional talent for acquiring wealth. I want to explore not just the past triumphs of these masters, but also the key factors they look for as well as the personality traits that allow them to control emotion and think rationally about where to place funds. How does a master of investment hone skills through bitter experience and triumph to develop their approach to accumulating wealth?Glen Arnold The Great Investors is the story of a number of remarkable men: John Templeton, George Soros, Warren Buffett, Benjamin Graham, Philip Fisher, Peter Lynch, Anthony Bolton and John Neff. Whether youre new to investing, have had success in the markets, or youre a professional investor or fund manger, youll benefit from reading about their proven, and successful, trading philosophies. The Great Investorswill show you how to: Be a business analyst rather than a security analyst Do your homework and develop a broad social, economic and political awareness Control emotion so as not to get swept away by the market Be consistent in your approach, even when you have bad years See the wood for the trees and not over complicate your portfolio Learn from your investing Be self reliant, stand aside from the crowd and follow your own logic Take reasonable risk

Clear information shows clear thinking, and clear thinking informs, influences and impresses.How often do you stare at uninviting and confusing presentations, notes, reports and information packs and get nothing out of them? It doesnt have to be like this. We could all produce amazingly clear work that has incredible impact if only we knew how. This book shows you how. It is full of ideas, tips and principles that are simple and easy to implement, yet brilliantly effective.You will never look at a business document in the same way again. And your work will impress the people that matter and get the results you want. It guides you through the most effective ways of using all forms of presenting information - tables, charts, slides, flowcharts, etc. Moon also introduces the new WiT (Words in Tables) approach to give impact to your message on all documents and slides.I love Jons work. His tips are hugely useful, his WiT fantastic and ground-breaking, and his book essential reading. If you want to enhance your sales tenders, pitches and slides if you want to win more business get into Jons stuff. Its really, really good. Gavin Duffy, a Dragon on Irelands Dragons Den, top media coach and economics columnist with the Irish Sunday Independent "e;Every once in a while, simple ideas change business forever - this book is full of such ideas. A must-read if you want to do something about all those impenetrable reports, slides and information packs. This book has all the answers and will redefine how you think about business documents."e; Dominic Burke, Chief Executive, Jardine Lloyd Thompson Group plc. "e;This is a vital topic that has been sorely neglected. Jons book changes that. It is crammed with new ideas that are creative, thoughtful, yet practical and relevant for all disciplines of business. Essential reading for everyone in business! "e; Dr Jikyeong Kang, Professor of Marketing and Director of MBA Programmes, Manchester Business School. "e;Ive seen Jons talk and his ideas are full of originality and wisdom. Many ideas are stunningly simple, others are mould breaking. He takes preconceived thinking and turns it on his head. Your business reporting will never be the same again. "e; Michael Izza, Chief Executive ICAEA.

This landmark book by one of the worlds leading business thinkers is about managing, pure if not simple. It tackles the big questions managers everywhere face, such as:How is anyone supposed to think, let alone think ahead, in this frenetic job? Are leaders really more important than managers? Is email destroying management practice? Are managers the only ones who can, or should, manage? How are managers supposed to connect when the very nature of their job disconnects them from what they are managing? How can you manage it when you cant reliably measure it? MANAGING MAKES SENSE OF WHAT MIGHT BE THE WORLDS MOST IMORTANT JOB.

The secret for success in attracting, winning, retaining and growing client business whether working as an independent or for a firm.Mike Lander, CEO, Consulting Strategies Ltd Richard knows what clients value and provides clear, practical and experienced guidance on how to become and more importantly, be recognised and selected as the best.Mike Lander, CEO, Consulting Strategies Ltd WHAT DOES IT REALLYTAKE TO BE A SUCCESSFUL MANAGEMENT CONSULTANT?The secret of being a successful management consultant is to focus on the genuine needs of the client. As a consultant, you must develop the skills that enable you to understand these needs, deliver real value to your clients and help them get the results they want. The Management Consultantis your ultimate guide to success as an expert professional consultant. It reveals the skills and attributes that make great consultants and shows you how to develop these to provide genuine client centric consulting. Whether youre already working as a consultant, starting out on your own, or just considering the profession - this book is essential reading. It will also help those who train, employ or work with consultants regularly.EVERYTHING YOU NEED TO KNOW, DO AND DELIVER TO BE A GREAT MANAGEMENT CONSULTANTLearn the answers to the critical questions you need ask to be a top management consultant such as:How should you identify and define the services you will offer?Why do clients buy consultancy and what are they looking for?How can you bring maximum value to the clients organisation?How do you engage clients and win work?How can you deliver results that will be sustainable for your client?How do you establish long-term relationships that bring you repeat business with clients?When should you say no to a consulting engagement?How do you navigate your way through potential ethical dilemmas that face consultants? DISCOVER THE CLIENT-CENTRIC APPROACH TO SUCCESSFUL CONSULTING

Activist investors have sent shockwaves through corporations in recent years, personally targeting directors and executives at some of the worlds largest companies. No longer satisfied with operating on the fringes of business, they are now a firm fixture in the boardroom. Up to a quarter of public companies could be targeted by activist campaigns in the coming years, with directors and executives at those corporations threatened with losing their jobs. The trend, which began in corporate America, has spread to the UK, Europe and Asia, taking in several high profile companies. Barbarians in the Boardroom tells a compelling story of boardroom bust ups, dumped CEOs triumphant activists and pared back companies. It reveals real-life examples and interviews with executives and investors to explain why and how activist investors have managed to storm Wall Street and tear down City citadels. Owen Walker provides an insight into the way activists think, how they decide to target a company and how directors and executives could possibly work with them rather than against them.

Includes interviews with Gail Rebuck (CEO of Penguin Random House), Sir John Hegarty (Founder of BBH) and Stuart Murphy (Director of Entertainment Channels atSky) Def: Spark (n) - an elusive moment when a new idea strikes that has the potential to transform the way you do business. Big or small, new ideas are the lifeblood of all successful businesses. They are responsible for higher profits, quicker growth and game-changing innovations. But how do you foster a creative culture, nurture new ideas and manage the people behind the electricity? The Spark answers these questions and more, unravelling the mystique around business creativity and offering 10 practical steps to building an innovative team and becoming an inspiring creative leader.

Overall WINNER - CMI Management Book of the Year 2014WINNER - Innovation & Entrpreneurship Category at the CMI Awards 2014 Create a great customer experience whoever you are. Customers are powerful. They have a loud voice, a wealth of choice and their expectations are higher than ever. This book covers ten principles you can use to make real world improvements to your customers experiences, whatever your business does and whoever you are. For managers, leaders and those starting a new business, the book shows that making improvements customers will appreciate doesnt need to be complicated or cost a fortune.

Intended for senior executives, this book reveals how our hidden personalities, largely hard-wired since early childhood, affect the way we lead and manage others.

Discover how to become an effective strategic thinker Some people seem to achieve the best results, again and again. Is it luck? Or is it strategy? How to Think Strategically equips you with the skills you need to make the best decisions and develop a powerful strategic mindset. This hands-on guide tackles both the thinking and the doing, helping you develop a robust strategic plan. It offers a six-step framework that addresses key questions, including: Which core challenges do I need to overcome? How do I manage uncertainty and risk? How do I execute my business strategy? Visit www.howtothinkstrategically.org for the accompanying app and the Strategic Thinking Manifesto.

Cutting edge, pithy and provocative, this is a no-holds barred analysis of business today that will entertain and appal you in equal measure. This entertaining expose of the business world, reveals the scandals, quirks, counter-intuitive behaviour and downright silliness that make up business today. Based on rigorous research and verifiable facts, combining revelation, story-telling and analysis, this book will defy anyone to read it and not emerge better-informed about the reality of business today. From the collective inertia of middle management to the cowardly reluctance of CEOs to stand out from the crowd, from the soap opera of working with consultants to the mystery of why top executives salaries bear no resemblance to the performance of their firms, Business Exposed will entertain and appal you in equal measure. The author is widely recognised as a new and emerging business guru, speaking of him in 2009, the Financial Times said: The London Business School associate professor is a rising star and his pithy observations are both accessible and authoritative.

The comprehensive and crystal-clear companion to making the right acquisition decisions and executing them well: Acquisition is the most powerful corporate development tool available to companies and will therefore always be on the business agenda. Very practical and easy to follow: diagrams, checklists and case studies throughout. The authors have an accessible style and approach The Audience: High level entrepreneurs, senior executives, directors, and business strategists. Updates include: new and updated case studies, analysis of different types of company and how this could affect the transaction, a guide to working with external advisors.

Simple yet effective advice for anyone who wants their money to work harder than they do. Most investment books offer a bewildering array of complex strategies for how best to invest your money. But often the chances of success are remote and the rules are impossible to follow in practice. Smarter Investing introduces you to a simple and powerful set of rules for successful investing, helping you to build an investment portfolio that suits your needs, stays the course when markets get rough and quietly gets on with the job of generating better results. In this updated and revised edition, Tim Hale gives you all the advice youll need and demonstrates that the key to successful investing is to do a few straightforward things exceptionally well. Smarter Investing will help you: Establish what you want your money to do for you Work out how much money you need to achieve your goals Avoid the mistakes that generations of investors have made Build a balanced portfolio thats right for you, using a simple set of understandable and accessible building blocks Select robust and transparent investment products easily and effectively

Reassess your leadership style, discover how to connect with people, and become a leader who can make things happen in the real world. Built on a unique four-year experiment working alongside real leaders in real businesses, Living Leadership explodes the myth of the charismatic, transformational leader, to show that real progress comes from the dramatically ordinary aspects of leadership. From building relationships, to working with the grain of the organisation rather than against it, and to knowing our limitations as much as pushing every boundary, the new edition of this book will challenge you to push your leadership skills to a new level. Living Leadership shows how, when you take away the myths and misconceptions, leading can genuinely be made easier. Hans Straberg, CEO, Electrolux A how to book that redefines leadership in terms of the realities and choices facing people in organisations today. Professor Michael Osbaldeston, Director of Cranfield School of Management

Leadership isnt complicated keep it simple and make it count. This new edition of Steve Radcliffes uniquely powerful, successful and practical framework will show you how to develop faster as a more confident and capable leader. This compact, instantly-applicable guide to developing leadership skills contains practical insights, straightforward actions and plain guidelines to accelerate your growth as a leader. The framework is derived from expert coach Steve Radcliffes work with real leaders in real leadership situations. It shows you how to: - Be guided by the Future you want and stay focused on your vision- Engage others in productive and stimulating working relationships that make things happen.- Deliver the results you need to really move your business forward.

Key Financial Market Concepts is the ultimate reference tool for anyone working in the finance industry, explaining the 100 essential financial market terms. It provides you with a definition of what each concept is, how it works, when it is likely to arise, how its calculated and how best to use it. Youll also get access to many of the formulas used, already programmed into a Microsoft Excel spreadsheet. From simple and compound interest, through to bonds and yields and the Black and Scholes model, this book has it covered.

The Financial Times Handbook of Financial Engineering clearly explains the tools of financial engineering, showing you the formulas behind the tools, illustrating how they are applied, priced and hedged. All applications in this book are illustrated with fully-worked practical examples, and recommended tactics and techniques are tested using recent data.

This book slims down his award-winning work Managing (2009) and provides streamlined advice to help new and experienced managers get it right. Simply Managing answers questions including: How do I deal with the pressures of management? What are the most important elements of my job? And how do I get them right? How do I connect in a job thats intrinsically disconnected? How do I maintain confidence without becoming arrogant? What are the cornerstones of effective management? It provides thoughtful, yet practical advice from one of the worlds most influential management thinkers.

With over 33,000 copies sold, Key Management Ratios is a market classic. This new edition is re-packaged with a new jacket design to revitalise the Key Management brand and new two-colour internals make it more readable and visually appealing. Key Management Ratiosis an antidote to any fear of finance. Drawing data from 200 companies worldwide, the book brings clarity and simplicity to its explanation of every measure and shows how they all link together to drive your business. From cash flow and profit to ROI and ROTA, its unique approach remains as classic as ever, bringing a simple and visual understanding to a complex subject.