Bøger af Adam Lawrence

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. Youll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization.Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. Youll be able to focus on your customers and iteratively improve their experience.Move from theory to practice and build sustainable business success.

This little book is a directory of 101 college scholarships that are open to almost anyone. These are just some of the scholarships you'll find in the huge book, 1001 College Scholarships. You don't need to go to a specific school, you don't need to live in a specific state and you don't need to be any specific ethnicity. These are your best options to get free money for college. From essay contests to random drawings this is the easiest and best guide to getting a college scholarship. With this book you'll get: - The scholarship's name and contact information. - The scholarship's targeted student. - Eligibility requirements. - The number of and amounts of awards. - The scholarship's deadline.

1001 College Scholarships has more than one million awards that are worth more than a billion dollars. There are scholarships here for all students based on employment, ethnicity, financial need, career goal, college major or scholarships available to anyone at all. Get details on how to apply, who can apply, how much the award is for and the deadline. Everything you need is at your fingertips.

Choosing an online law school is a daunting task. With each school proclaiming that they are the best, who can you trust? The Ultimate Guide to Law Schools is written by the same people who brought you The Online Degree Advisor. Get honest advice and the most important information so you can choose the school that is best for you. It is now possible to earn your law degree online and qualify to sit for the California State Bar Exam. Find out which of the online schools have the best Bar pass rates, which school has the best tuition, and which school has the most dynamic teaching methods.