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While not specifically defined, Electronic Government has become a common term to describe all of the processes, administrative and democratic, that combine to constitute public sector operations. Electronic Government: Design, Applications and Management examines the changes faced by the public sector, as the use of IT significantly increases.
This easy-to-read guide to portal/electronic services development will help organizations achieve more proficient project management in developing gateways to electronic services. While most books address the technical, managerial, or economic issues, Managing Electronic Services adopts an organizational perspective.
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