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Provides an introduction to conversation analysis, a qualitative approach that examines the actions and interactions that take place in face-to-face conversations, phone calls, texts, and various forms of media. Conversation analysis details how people interact, adjusting their behaviour accordingly, and attentiveness to one another.
Guiding readers through the Jeffersonian transcription conventions, this book sets out the best practices for successfully transcribing talk and interaction, and covers guides to software and technology and how to transcribe more than just words.
...provides a systematic, integrated and accessible introduction to social psychology as a critical discipline.
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