Bøger af C. Shaw

This book examines conflict resolution efforts in Latin America by the Organization of American States (OAS) over the past fifty years by exploring the relationship of the United States with other member states within the context of the OAS.

Customer Experience is now the key differentiator as consumers and businesses alike decide among competing brands. The authors explore growing trends in Experience Psychology, Social Media and Neuroscience and their impact on Customer Experience that businesses need to understand to gain preference, loyalty and market share.

This book examines conflict resolution efforts in Latin America by the Organization of American States (OAS) over the past fifty years by exploring the relationship of the United States with other member states within the context of the OAS.

As the World Thought Leaders on Customer Experience, Colin Shaw and the team at Beyond Philosophy have undertaken more than 18 months of groundbreaking research to discover the emotions that drive and destroy value in an organization, and can now disclose the empirical link between evoking these emotions and substantial financial returns.