Bøger af Frances Kay

This book sets out proven, practical guidelines to ensure you can and deliver messages in a clear, succinct, precise, descriptive, informative and impressive way. Aimed at anyone wishing to improve their business communication skills.

Book 2 of the Smart Skills series: practical guides to mastering vital business skills and techniques.

Part of the Smart Skills series, Working with Others offers all you need to know to work successfully with colleagues and business associates, whether you are an employee, manager, freelancer or business owner.

Part of the "Smart Skills" series, this title provides what you need to know to get the most out of presentations. It is suitable for any employee, manager, freelancer or business owner.

Use emotions to their best advantage to reduce stress, better understand people and be more successful.

Get advice on handling social or workplace situations to improve your chances of keeping or getting a new and better job, from learning how to get along with others to improving personal effectiveness.