Bøger af Ian Shepherd

Following on directly from Guy Fraser-Sampson's 'Au Reservoir', Ian Shepherd continues the story featuring E. F. Benson's most enduring comic creations - Mapp and Lucia. In Tilling Hospital, Lucia lies in a coma, Georgie by her side, awaiting a stronger dose of penicillin. Will this be the answer to their prayers? Georgie also awaits the confirmation of his knighthood and the fortune of the Mapp-Flints is about to change for the better, following Mapp's discovery of a shocking secret. Readers of E. F. Benson's original books and those by Tom Holt and Guy Fraser-Sampson will hopefully enjoy this new novel.

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The retail landscape is changing. Will your business adapt or die? Reinventing Retail sets out the new rules of the industry and will help you devise a strategy to survive and thrive. All around us traditional businesses are disappearing - undone by savvy and nimble new entrants and by failing to keep up with changing consumer demands. The world has changed beyond recognition in the last 20 years and it is not enough for retailers to launch a website and a Facebook page and proclaim themselves ready for the future. To reclaim and retain your customers, you need to reinvent yourself from the ground up. Reinventing Retail is your roadmap to understanding the new rules of the industry so you can develop your strategy to reclaim market leadership. Explore: Rule 1: Someone is going to sell your product at cost or even less. Rule 2: Everyone knows everything - nothing is a secret Rule 3: Reputation matters and will make or break a business Rule 4: Location matters, but for different reasons than it used to Rule 5: Knowing your customer is key - flying blind wont end well Rule 6: If a product or process can be dis-intermediated or simplified, it will beReinventing Retail will help you understand the changing retail landscape and build a strategy to stay ahead. An essential survival guide for retailers.Peter Pritchard, CEO, Pets at Home A must-have for anyone in retail - use this and you should be able to work out how to thrive.Professor Christopher Bones, Dean Emeritus, Henley Business School; Professor Emeritus, Alliance Manchester Business School; Chairman, Good Growth Ian has written a practical, no-nonsense and inspiring guide to the new commercial landscape which will be invaluable for retailers all around the world. Justin Linger, Managing Partner, Barracuda