Bøger af Jack J. Phillips

Return on Investment (ROI) remains one of the challenging and intriguing issues facing human resource development and performance improvement professionals. This book demonstrates how you can effectively apply ROI to project management. It is suitable for those managing a project or multiple projects.

Earlier edition published as: The chief learning officer: driving value within a changing organization through learning and development.

The Phillips ROI Methodology[trademark] utilizes five levels of evaluation, which are essential in determining the return on investment. This title introduces and demonstrates ROI measurement methodology. It addresses the growing demands from stakeholders to prove the value of meetings through data.

Focusing on the ROI for technology investments, this book provides a framework and methodology that can ensure greater success in mobilizing technology initiatives. It addresses the need to prove ROI on resource intensive technology projects. It helps technology managers communicate more effectively with the financial decision makers.

Helps organizations implement ROI successfully, by providing concrete techniques, tools, strategies, and reproducible items. This book presents different strategies for tackling critical issues of implementation. It examines every key barrier to implementation and suggest strategies for overcoming, minimizing, or removing the barriers.

Helps HR practitioners implement & evaluate leadership development programs. This work shows how to communicate and overcome barriers to implementation. It combines theory and practical case studies to illustrate developing a scorecard approach.

Shows how to manage and monitor turnover and how to develop the ROI of keeping your talent using retention programs. This book presents a process of managing retention, from identifying turnover costs and causes, designing solutions that match the causes of turnover, developing tools for tracking turnover and placing alerts when action is needed.

Innovation is the life blood of practically every organization. Innovation drives growth, development, and prosperity for many organizations and geographical areas. Sometimes, innovation thrives within a certain geographical location or in certain organizations that are known for their innovative approaches. This outstanding new volume will demonstrate how to measure the success of innovation in all types of organizations. In the last decade, there have been tremendous investments in creativity and innovations sponsored by companies, cities, states, countries, universities, NGO's, and even non-profits. With the magnitude of emphasis on creativity and innovation, the sponsors and key stakeholders will demand to know the value of these programs. The Value of Innovation: Measuring the Impact and ROI in Creativity and Innovation Programs will show step-by-step how to measure the impact and the ROI of innovation and creativity programs. The process collects six types of data: reaction, learning, application, impact, ROI, and intangibles. Data are collected analyzed and reported using a systematic, logic model. Conservative standards create results that are both CEO and CFO friendly. This proven process has been used now in 5000 organizations and this new book adapts the method directly to this critical area of innovation, showing examples and case studies.

HOW TO SHOW THE VALUE FOR MONEY for All Types of Projects and Programs In: Governments Nongovernmental Organizations Nonprofits and Businesses The most thorough, comprehensive, and detailed explanation of showing the value for money in the public sector. Written by the world's most well-known ROI (Return on Investment) experts, this guide is indispensable for anyone involved in showing the value of money for projects and programs in governments, nongovernmental organizations, nonprofits, and businesses. In a step-by-step process, the book shows how to measure the success of projects and programs, including measuring impact and ROI (Return on Investment). This book also shows how to forecast the value of the project in advance and how to collect data during and after project implementation. It addresses improvements throughout the process so that the project delivers optimum value. As a reference for those who are seeking ways to assign value to what they have measured, this book clarifies and resolves much of the mystery surrounding the conversion of data to monetary values. Building on a tremendous amount of experience, application, practice, and research, this book is based on the work of many individuals and organizations, particularly those who have been reaching the ultimate levels of accountability using the ROI Methodology. Developed in an easy-to-read format and fortified with examples, tips, and checklists, this is an indispensable guide for those who seek to understand accountability issues. Value for Money: Lays the groundwork through the ROI Methodology, a unique and time-tested approach for assessing the value of investment in many areas in all types of organizations. Describes a results-based approach for project implementation while focusing on a variety of measures, categorized into five data levels: Reaction, Learning. Application and Implementation, Impact (tangible and intangible), and Return on Investment. Presents several ways to show value for money, in addition to calculating the ROI. Offers a discipline and step-by-step implementation for process improvement management, and many other areas within the organization. Useful not just for the professional but for the student as well, perfect for use in the classroom to teach ROI and the value of projects and programs.

Provide organized, efficient, relevant consulting with lasting value Maximizing the Value of Consulting is an indispensable, practical guide for managing, measuring, and delivering the results that make internal and external consulting a lasting value to clients and the company.

A learning objective is a statement that describes expected outcomes of a learning event. A seemingly simple concept, it is extremely important in the process of developing effective learning programs. This book links learning objectives to program return on investment (ROI).

Offers a fresh, informative perspective on the challenge of achieving business alignment. Moving far beyond merely defining the concept, this demonstrates how to create alignment, provides insight on how to ensure alignment is properly positioned at the outset of projects, and shows how to successfully validate and maintain effective alignment over the entire lifespan of those projects.

Provides an approach for objectively measuring success in coaching, allowing you to develop effective and efficient coaching programmes and to demonstrate the return on investment of these programmes.

Are mentoring and coaching programs being effectively employed in your organization? Today, these programs are essential organizational development tools for HR managers, training and development professionals, and performance technologists. The 12 case studies illustrate best practices and earned solutions you can model in your organization.

Workplace learning professionals are frustrated when senior executives and top organizational leaders do not 'get' the value of learning and training initiatives. Based on interviews, and briefings with senior management and C-Level executives, this book reveals what specific learning measurements are and are not important to top level executives.

Within an organization, the responsibilities for environment, health, and safety are often under the direction of the same executive team in an organization.

This text offers a step-by-step process for measuring return on investment in human resources programmes. The ROI Process is designed to aid managers in determining and improving the bottom-line impact that human resource programmes have had on an organization.

ROI in Action Casebook offers a collection of ROI case studies that represent the classic use of the proven ROI Methodology. A companion volume to Jack J. Phillips and Patricia Pulliam Phillips's six books in the Measurement and Evaluation series, this book clearly illustrates the ROI Methodology.

Learning professionals treasure case studies and this book complements the Measurement in Action Series with dozens of ROI In Action case studies covering typical applications, including Leadership Development, Sales Training, Performance Improvement, IT and Technical Skills Training, and Supervisor Training.