Bøger af Jacqueline Whitmore

Secrets to mastering the details that will get you ahead at work, from international etiquette expert and author of BUSINESS CLASS, Jacqueline Whitmore.In the past, the business world favored the aggressive "Type A" personality. But in these unsettled times, being courteous and thoughtful has proven to be a more effective way to win clients and customers and influence others. The competitive advantage depends on your ability to use your emotional intelligence and social graces to take your career to the next level.In POISED FOR SUCCESS, Jacqueline Whitmore states that good business etiquette is important, but she also knows that there is more to becoming invaluable at work than simply mastering good behavior. In order to be poised for success, you must cultivate what Jacqueline calls the four "P" qualities: Presence, Polish, Professionalism, and Passion. These include how to:-Package yourself for success by refining your personal brand-Nurture professional relationships with flair-Master the five ways to make yourself more memorable-Learn the seven unwritten rules of workplace etiquetteWhitmore, using her 15 years of experience as a protocol and etiquette expert, will arm you with the skills to become more self-aware, more confident and comfortable in your own skin, and better able to communicate with others in a credible, authentic manner.

Have you forgotten a person's name two minutes after being introduced? Have you wondered which fork to use or how to discreetly pay the check while attending an important business dinner? Have you insulted an international client by mistake and didn't realize it until it was too late? Making these types of errors can get in the way of getting ahead. However, these faux pas can be avoided by exercising a little bit of business etiquette.Business etiquette is a powerful, practical, and profitable skill you can use when it most counts to get a job, keep a job, or succeed on the job. It is a set of rules and guidelines that makes your professional relationships more harmonious, productive, manageable, and meaningful.International etiquette expert Jacqueline Whitmore provides tips, tactics, and cautionary tales-gleaned from the experience of a multitude of successful CEOs and top managers-as well as information on how to:· Be more polished and professional in the boardroom or at the dining table· Master the art of mingling, networking, and remembering names· Communicate effectively via technology· Keep in touch, nurture professional relationships, and turn contacts into contracts· Write effective thank-you notes and send the perfect business gift every time· Be more "global-minded" and enhance international relationshipsBusiness Class will teach you the nuances of treating colleagues, clients, and customers with courtesy and respect, which in turn will increase your visibility, credibility, and profitability.