Bøger af Jay Goldberg

Six Degrees of Separation was originally proposed by Frigyes Karinthy. The theory says that everyone in the world can be connected through a maximum of six steps. Applying that theory to The Beatles, this book shows how 1,550 bands/artists connect back to The Beatles. This is Volume One of a planned series and examines the Paul McCartney "Rock Tree." The other Beatles will get their own books in the future. The book contains fifty "rock trees" each with thirty one bands/artists per tree and each with a companion chart showing how the bands are connected. In terms of six degrees of separation, the Beatles are the base and Paul McCartney is the first degree. The band/artist on the top of each of the fifty "rock trees" therefore is the second degree. The trees then expand two by two down to the sixth degree (resulting in sixteen sixth degree bands/artists per tree). The goal was not to repeat any band/artist, although musicians can be solo artists and parts of different bands. I accomplished that goal. Only band members or guest or studio musicians or singers were used to connect the bands/artists. Song writing, production, engineering, etc. credits did not count. For those of you into lists and/or finding new or unfamiliar music; there are charts listing twelve songs of note from each of the fifty "rock trees." In a few cases I couldn't help myself and threw in an additional song or two. Also, there is an index in the back of the book listing all 1,550 bands/artists with the page number for the "rock tree" that contains that band/artist.

A preview of one of the team sections is available at http: //www.900footballlinks.net/2013booksample.htm Please visit that web page to see the information contained for every team. Jay Goldberg is the lead analyst for 900 Football Links. ALL TEAM SECTIONS INCLUDE: Schedule Depth Chart Season Outlook Write-Up with 2012 Team Offensive & Defensive Rankings Write-Up on Nine Players for Fantasy Football; Each Classified as a Sleeper, Break-Out, Star, or Caution List of Draft Picks (includes top undrafted college street free agents) Workout Numbers for All Players on the Above List (includes the free agents) Notations for Senior Bowl/East West Shrine Game Players That Popped Draft Report Card Write-Up with Grade and Draft Value Index Score College Stats and Write-Ups for Players Drafted or Signed on Jay's Annual List of Players Who Will Have a Better NFL Career Than Many Selected Higher Than Them in the Draft Team Draft Tendency Chart by Workout Drill for the 2012 and 2013 Drafts Note - Throughout the team pages are bonus graphs and charts comparing teams' draft workout strategies, teams' draft value indices, and fantasy football production comparisons between 2011 and 2012 ALSO INCLUDED IN THIS PREVIEW: Season Projections Article: Despite Experts' Protests - The Draft Is All About the Numbers Draft Report Card Value Index Calculation Explained Article: A Different Approach to Fantasy Football Fantasy Football Categories Explained Week by Week Schedule

Find new artists. Find new songs. See where and if your current favorites land on this very unique top songs of all time list. The book counts down the station's top 1000 songs of all time and has a short write-up for each song including where and if the song landed on the Billboard charts. The Hot 100, Mainstream Rock and Alternative (Modern Rock) Charts are the focus, but if the song also landed on the R&B or Dance (Dance Club) Charts that's mentioned too. And there are a number of songs on the list that didn't hit any of these charts.Rock on Neon Radio is a Live365 radio station. The station's motto is "some that you recognize, some that you've hardly even heard of" which is a quote from the song Celluloid Heroes by The Kinks written by Ray Davies. So you will hear music you know from artists you know, music you may be unfamiliar with from artists you know, and music from artists many do not know. What does that mean in terms of this list? The countdown in this book will be very different than the usual top song list. Sales don't matter. Single or album cut, that's irrelevant too. Genre, yes, songs the station feels comfortable playing for rock music audiences, but that's not just mainstream rock. Alternative, new wave, punk, pop, indie, adult alternative, grunge, and more are all fair game on the station. And it is the song itself that determines airplay, not the main genre that an artist identifies with. So specific songs from progressive trance, electronic, dance, country, R&B, reggae, metal and more are on the station's servers and in this book as well. And the music is from the mid 1960's thru the current decade.

Workplace Basics is the first book in DTR Inc.'s series for classroom and on the job work readiness and customer service training. This is the second edition of the book, published in November of 2013. A complete volume including all four modules with additional instructor tools is now available. Visit www.DTRConsulting.BIZ/workreadiness.htm for more information. At the end of each book are two workplace scenarios where things go right and things go wrong. Use the scenarios in the books as read and discuss exercises after teaching the material in the book, or to create your own certification tests. This first book, Workplace Basics, covers topics that all workers need to know, that many employers assume they do know, but that many workers, in reality, do not know. This often leads to supervisors and managers becoming very frustrated with workers who, otherwise, would be top performers. The book starts by explaining the profit motive of businesses and the relationship between profits and job security and employee compensation. The goal is to clearly demonstrate that employees' life goals are closely aligned to the success of the company for which they work. After this introduction, the book covers behaviors that employees need to follow help ensure a successful workplace, which in turn, helps keep the company profitable and everyone employed. Topics include: absenteeism, tardiness, use of sick days, proper grooming, safety in the workplace, how life style and habits away from work impacts work, avoiding harassment and discrimination at work, dating in the workplace, being dependable, being responsible, the difference between raises and promotions, and more. In addition to being valuable for existing employees, this book is ideal to use as part of a company's new employee orientation process.

This is the classroom book (no answers to the exercises, no chapter reviews) for Customer Service, the fourth book in Jay Goldberg's work readiness and customer service training program. The instructor should own a copy of Customer Service before their students purchase (or are provided with) a copy of this book. Customer Service can be purchased at online bookstores or at the book's web page https: //www.createspace.com/4137234. Customer Service's ISBN is 9781482012927. This book was written by a former Service Director for Citibank, and therefore, is an area of great expertise for the author. This book covers service from two perspectives. The first is to teach the value of providing superior customer service, to both the company's customers and to co-workers who rely on the work of others to complete their tasks. The second is to provide the readers with customer service skills they can take with them and start using immediately at work. The book starts with the concept of a customer-focused organization. From there it proceeds to identifying internal and external customers, the profit-side of customer service, and the importance and role of service measurements. After this, the book branches out to teach customer service skills. The skills taught include: improving service attitudes, active listening skills, conquering communication barriers, choosing words carefully, categorizing customer responses, telephone skills, dealing with difficult customers, and more.

Workplace Basics with ESOL Exercises: Student Book is the first book in DTR Inc.'s series for classroom work readiness and customer service training for ESOL programs. The work readiness topics, worksheets ) and exercises in this edition of the book are exactly the same as in the non-ESOL version of the book. Employers do not have different workplace expectations or requirements for employees enrolled in (or who graduated from) ESOL programs. In addition, ESOL students want and deserve the same opportunities as anyone else to excel and grow at work. To ensure this, the work readiness portion in any ESOL program needs to be exactly the same as a work readiness program for non-ESOL participants. Only work readiness topics are covered in the text of the book. It is assumed that ESOL/ESL programs already have materials to teach topics such as reading, writing, grammar, etc. Therefore, the ESOL exercises in this book are used to apply those previously taught and learned skills to workplace materials and situations; and to further help the participants understand the work readiness topics taught in Workplace Basics. Since the work readiness materials are the same as the ones for non-ESOL participants; these materials are targeting high-middle tier to upper tier ESOL students. This book, the first of four planned work readiness-ESOL books (Workplace Basics, Workplace Skills, People Skills, Customer Service all with ESOL Exercises) covers topics that all workers need to know, that many employers assume they do know, but that many workers, in reality, do not know. This often leads to supervisors and managers becoming very frustrated with workers who, otherwise, would be top performers. The book starts by explaining the profit motive of businesses and the relationship between profits and job security and employee compensation. The goal is to clearly demonstrate that employees' life goals are closely aligned to the success of the company for which they work. After this introduction, the book covers behaviors that employees need to follow help ensure a successful workplace, which in turn, helps keep the company profitable and everyone employed. Topics include: absenteeism, tardiness, use of sick days, proper grooming, safety in the workplace, how life style and habits away from work impacts work, avoiding harassment and discrimination at work, dating in the workplace, being dependable, being responsible, the difference between raises and promotions, and more.

This is the classroom book (no answers to the exercises, no chapter reviews) for Workplace Skills, the second book in Jay Goldberg's work readiness and customer service training program.The instructor should own a copy of Workplace Skills before their students purchase (or are provided with) a copy of this book. Workplace Skills can be purchased at online bookstores or at the book's web page https: //www.createspace.com/4108161. Workplace Skills' ISBN is 9781481826938.This book covers topics that help employees add value to their existing jobs and, therefore, provide them with skills that can lead to raises and promotions. The topics in this book include: time management, creative thinking, problem-solving skills, report generation, ethics, task completion, using procedure manuals, importance of continuing education, and more. In order to accomplish these skills, the proper use of reading, writing, and mathematics is explored since the way most were taught these topics in school does not apply in the workplace.

This is the classroom book (no answers to the exercises, no chapter reviews) for People Skills, the third book in Jay Goldberg's work readiness and customer service training program.The instructor should own a copy of People Skills before their students purchase (or are provided with) a copy of this book. People Skills can be purchased at online bookstores or at the book's web page https: //www.createspace.com/4118641. People Skills' ISBN is 9781481896498.This book covers topics that help employees get along with co-workers and supervisors. The book starts by teaching communication skills, both verbal and non-verbal (personal signals). The first goal is to eliminate problems that arise because of poor communication skills.After this introduction, the book covers how to get along with co-workers (including behaviors to avoid in the workplace such as gossiping about co-workers), teamwork and the role of the team leader, how to get along with supervisors (including rules to follow), how to meet supervisor's expectations, the value and purpose of performance appraisals, and more. One exercise included in the book is a role reversal exercise where the participants are put in a supervisory position, and have to make decisions regarding their employees.

People Skills is the third book in DTR Inc.'s series for classroom and on the job work readiness and customer service training. This is the second edition of the book, published in November of 2013. A complete volume including all four modules with additional instructor tools is now available. Visit www.DTRConsulting.BIZ/workreadiness.htm for more information. At the end of each book are two workplace scenarios where things go right and things go wrong. Use the scenarios in the books as read and discuss exercises after teaching the material in the book, or to create your own certification tests. This book covers topics that help employees get along with co-workers and supervisors. A company with employees that understand their relationship to others in the company, and have the skills to deal with everyone successfully, reduces workplace conflicts and provides a workplace where people look forward to coming to work. And a workplace where people look forward to coming to work is a productive workplace with employees that relate to and care about the company. The book starts by teaching communication skills, both verbal and non-verbal (personal signals). The first goal is to eliminate problems that arise because of poor communication skills. After this introduction, the book covers how to get along with co-workers (including behaviors to avoid in the workplace such as gossiping about co-workers), teamwork and the role of the team leader, how to get along with supervisors (including rules to follow), how to meet supervisor's expectations, the value and purpose of performance appraisals, and more. One exercise included in the book is a role reversal exercise where the participants are put in a supervisory position, and have to make decisions regarding their employees. This book is valuable for all and has a couple of team building exercises that a company can use to help its employees get used to working cohesively and productively with each other.

Workplace Basics with ESOL Exercises: Instructor Book is the first book in DTR Inc.'s series for classroom work readiness and customer service training for ESOL programs. There is a student book (ISBN 9781523206582) associated with this Instructor book. The Student Book does not have the exercise answers and other information that is for instructors only. The work readiness topics, worksheets (no answers in book) and exercises (answers in back of the book) in this edition of the book are exactly the same as in the non-ESOL version of the book. Employers do not have different workplace expectations or requirements for employees enrolled in (or who graduated from) ESOL programs. In addition, ESOL students want and deserve the same opportunities as anyone else to excel and grow at work. To ensure this, the work readiness portion in any ESOL program needs to be exactly the same as a work readiness program for non-ESOL participants. Only work readiness topics are covered in the text of the book. It is assumed that ESOL/ESL programs already have materials to teach topics such as reading, writing, grammar, etc. Therefore, the ESOL exercises in this book are used to apply those previously taught and learned skills to workplace materials and situations; and to further help the participants understand the work readiness topics taught in Workplace Basics. Since the work readiness materials are the same as the ones for non-ESOL participants; these materials are targeting high-middle tier to upper tier ESOL students. This book, the first of four planned work readiness-ESOL books (Workplace Basics, Workplace Skills, People Skills, Customer Service all with ESOL Exercises) covers topics that all workers need to know, that many employers assume they do know, but that many workers, in reality, do not know. This often leads to supervisors and managers becoming very frustrated with workers who, otherwise, would be top performers. The book starts by explaining the profit motive of businesses and the relationship between profits and job security and employee compensation. The goal is to clearly demonstrate that employees' life goals are closely aligned to the success of the company for which they work. After this introduction, the book covers behaviors that employees need to follow help ensure a successful workplace, which in turn, helps keep the company profitable and everyone employed. Topics include: absenteeism, tardiness, use of sick days, proper grooming, safety in the workplace, how life style and habits away from work impacts work, avoiding harassment and discrimination at work, dating in the workplace, being dependable, being responsible, the difference between raises and promotions, and more. At the end of this book are two workplace scenarios where things go right and things go wrong. Use the scenarios in the books as read and discuss exercises after teaching the material in the book, or to create your own certification tests.

Third edition: September, 2018. In its first year, about half of all businesses fail. Five years down the line, depending upon which study you look at, only 1 in 10 to 1 in 3 businesses are left standing. The main reasons businesses fail are no business plan and poor management. That is why this book covers both topics. However, this book goes beyond other books on these topics. The book not only provides a road map for writing a business plan, but also provides a strategy for writing a business plan. A business plan is both a strategic document and a sales document. It also provides the reader with a look into the skills, knowledge and personality of the business owner. Therefore, a good business plan is written to satisfy all of these uses. In addition, this book provides information on how to research and organize the information needed for a business plan, and has worksheets the entrepreneur can use to help make the process easier. Likewise, management topics such as strategic planning (SWOT analysis plus), advertising, branding, project management, customer service management, cash flow management, sales skills, business writing and more are explained, and a method is provided for each management skill that can be implemented and used in the business. There are worksheets for many of the management topics as well. While many business book writers know and cover business writing, it's amazing how few actually apply that knowledge to their business books. I do. The information in this book is presented in bullet points, assuring the reader that he or she does not have to wade through four paragraphs of writing to get a couple of key points. Even the size of the book is practical for the end user. An over-sized book might attract attention in the book store, but would make it difficult to copy and use the worksheets in the book. An under-sized book might demonstrate value by the sheer volume of pages (same amount of information, but more pages), but would mean compressing the worksheets into smaller sizes rendering them less useful. In addition to entrepreneurs, this book was written so that venues teaching entrepreneurship can use it as a text book. In fact, I have been teaching entrepreneurship courses since 1997. This book was written to be a stand alone book, to support my business plan mentoring service (I review the worksheets for clients), and to be a text book for my course, How to Start, Grow and Manage a Business. The book received a very good review from the Midwest Book Review: "Too many businesses are started without the experience needed to keep it alive and going. "Building a Successful Business" is Jay Goldberg's advice manual for those embarking on the entrepreneurial path, with tips on how to avoid the common pitfalls that strike many first time business owners. With advice on strategically planning your business, cautious advertising, business writing, managing the funds and more, "Building a Successful Business" is a strongly recommended pick for any first time business person." Author's personal note: While the review concentrated on new business owners, the book was written for both first time business owners and established business owners. Many people assume that established business owners are utilizing management tools to help ensure success. However, many do not and that is one reason for the high failure rate of existing businesses. My book provides management tools, with associated worksheets, that existing businesses can use to help them achieve or maintain success as well as tools and worksheets for new business owners.

Workplace Skills is the second book in DTR Inc.'s series for classroom and on the job work readiness and customer service training.This is the second edition of the book, published in November of 2013. A complete volume including all four modules with additional instructor tools is now available. Visit www.DTRConsulting.BIZ/workreadiness.htm for more information. At the end of each book are two workplace scenarios where things go right and things go wrong. Use the scenarios in the books as read and discuss exercises after teaching the material in the book, or to create your own certification tests. This book covers topics that help employees add value to their existing jobs and, therefore, provide them with skills that can lead to raises and promotions. A company with employees that continually perform above and beyond expectations will be a very successful company. In addition, a company that has employees that demonstrate advanced skills, can promote from within, and therefore, have a harmonious and industrious workplace. The topics in this book include: time management, creative thinking, problem-solving skills, report generation, ethics, task completion, using procedure manuals, importance of continuing education, and more. In order to accomplish these skills, the proper use of reading, writing, and mathematics is explored since the way most were taught these topics in school does not apply in the workplace. Since this book contains topics that can lead to employees increasing their value to their employers so they can get good raises and promotions; it has a component of self-interest for the employees as well as value to the businesses that use it for training staff. Visit www.DTRConsulting.BIZ for more information regarding DTR Inc.'s work readiness and customer service training program.

This book is intended for use by individuals who are new to the workplace, are re-entering the workplace, or who are experienced workers looking for help in advancing their careers.The author, Jay Goldberg, developed a work readiness certification training program for the Workforce Development Board System that was called the best in the United States by a member of the National Skills Standard Board.He also has a four book series that is currently being used in existing, formal work readiness training programs; and has his own demonstrated-competency-based work readiness certification training program that has both a classroom book and an instructor guide with exercises, worksheets, lecture content, and certification tests.Visit www.DTRConsulting.BIZ for more information.This second edition of the book, was published in December of 2014.

This is the classroom book (no answers to the exercises, no chapter reviews) for Workplace Basics, the first book in Jay Goldberg's work readiness and customer service training program.The instructor should own a copy of Workplace Basics before their students purchase (or are provided with) a copy of this book. Workplace Basics can be purchased at online bookstores or at the book's web page https: //www.createspace.com/4089841. Workplace Basic's ISBN is 9781481207720.This book starts by explaining the profit motive of businesses and the relationship between profits and job security and employee compensation. After this introduction, other topics include: absenteeism, tardiness, use of sick days, proper grooming, safety in the workplace, how life style and habits away from work impacts work, avoiding harassment and discrimination at work, dating in the workplace, being dependable, being responsible, the difference between raises and promotions, and more.

The purpose of this book is to provide a training methodology that should be applied to all workplace training programs or courses to ensure success. I call my approach to training: DITHADevelop, Implement, Train, Hold Accountable - not rocket science. However, for workplace training to be highly effective, all components must be present and all components need to have specific elements. I cannot list all of them on the back cover, that is what the book itself is for; however, the elevator speech (or pitch) version follows: Develop - must contain material that not only allows the participants to demonstrate skills and knowledge, but ensures that the participants demonstrate that they can apply what was learned during training, properly on the job.Implement - the training room needs to mirror the workplace, exactly; both in terms of the ongoing work in the classroom, and the participants' behavior and approach to the training (i.e. work readiness behaviors and skills).Train - the trainers need to follow the training course as laid out; this is not about the trainer; it is not even primarily about the participants; it's about the business itself.Hold Accountable - after successfully completing training the participants must be held accountable for transferring the behaviors and/or skills taught during training to the workplace. In fact performing what was taught properly on the job, must be part of all employees' formal performance appraisals.Put it all together and you have the author's DITHA Approach to Training.The book goes into a lot more detail and includes: specific items that need to be included in a training program's curriculum in order to ensure success; how to write demonstrated competency statements; tools to use to verify that the participants are applying what was taught during training every day on the job, and much, much more.

Customer Service is the fourth and final book in DTR Inc.'s series for classroom and on the job work readiness and customer service training. This is the second edition of the book, published in November of 2013. A complete volume including all four modules with additional instructor tools is now available. Visit www.DTRConsulting.BIZ/workreadiness.htm for more information. At the end of each book are two workplace scenarios where things go right and things go wrong. Use the scenarios in the books as read and discuss exercises after teaching the material in the book, or to create your own certification tests. This book was written by a former Service Director for Citibank, and therefore, is an area of great expertise for the author. This book covers service from two perspectives. The first is to teach the value of providing superior customer service, to both the company's customers and to co-workers who rely on the work of others to complete their tasks. The second is to provide the readers with customer service skills they can take with them and start using immediately at work. The book starts with the concept of a customer-focused organization. From there it proceeds to identifying internal and external customers, the profit-side of customer service, and the importance and role of service measurements. After this, the book branches out to teach customer service skills. The skills taught include: improving service attitudes, active listening skills, conquering communication barriers, choosing words carefully, categorizing customer responses, telephone skills, dealing with difficult customers, and more. There are a number of exercises in the book to help illustrate key points. This book is valuable for all and, when all employees of a business become customer-focused; the result will be an increase in the company's bottom line through positive word of mouth, customer retention, and a growing customer base.