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New edition. Updated 2 years after the pandemic with 3 new chapters. Whether you are part of a team, or a leader of an organisation or business, this book is intended to help you to reflect on the lessons from the pandemic. The lessons are applicable to future challenges and crises, including climate change. During the pandemic, the Key & Co network worked with businesses, both small and large, public and private, across numerous industries and around the world. We were often tasked with helping them overcome their most pressing issues while also being "flies on the wall" as we observed how CEOs and leadership teams came to terms with the pandemic crisis. As a result, we learnt the factors that allowed businesses and organisations to adapt, survive and emerge stronger, including: effective leadership, purpose, innovation, agility, teamwork, decision-making, customer relationships, planning and resilience. While the large global businesses were interesting, there was much more to learn from the experiences of smaller businesses and teams. These were the ones that were under the most extreme pressure. The ones that were pushed closest to the brink and therefore the ones that had to dig deepest to survive. This book tells the story of eight of these. A baking company building an online training business, a European bank transforming itself through the crisis, a testing company growing from 0 to 1,300 employees in 18 months, a stand-up comedian, reliant on live venues, pivoting to writing books and zoom gigs, a running club keeping training and racing, a whiskey distiller delivering product to consumers locked down, a global network, trapped in their home offices, a church leader becoming a beacon of hope with zoom services, an elite rowing squad overcoming the constraints of lockdown to win their big race, the chaplains that worked tirelessly to support seafarers who kept the world moving. I hope you find the book not only interesting and thought-provoking but that you take some useful lessons from it as we all move on from the pandemic and face the next challenges.
Growing up in Seale, Alabama as a Black Queer kid, then attending the Rhode Island School of Design as an undergraduate, Jon Key hungered to see himself in the fields of Art and Design. But in lectures, critiques, and in the books he read, he struggled to see and learn about people who intersected with his identity or who GOT him. So he started asking himself questions: What did it mean to be a graphic designer with his point of view? What did it mean to be a Black graphic designer? A Queer graphic designer? Someone from the South? Could his identity be communicated through a poster or a book? How could identity be archived in a design canon that has consistently erased contributions by designers who were not white, straight, and male? In Black, Queer, & Untold, acclaimed designer and artist Jon Key answers these questions and manifests the book he and so many others wish they had when they were coming up. He pays tribute to the incredible designers, artists, and people who came before and provides them an enduring, reverential stage – and in so doing, gifts us a book that takes its place among the creative arts canon. \
This book is written for anyone who was affected by the COVID-19 crisis - which is to say, everyone on the planet! Reflection is important to moving forward, and we all have much to reflect on since the virus first struck.Whether you are leading a business, working as an employee, playing a role on the front line, or are simply an observer of the decisions that businesses, governments, and individuals are making, this book is intended to help you to reflect on the recent past and apply the lessons to the future.My network of independent consultants has been drawing upon the many years we have spent helping businesses manage through crises to respond to the challenges of COVID-19. We are working with businesses large and small, public and private, in multiple industries and across the world. While helping them with their most important issues, we have also been "flies on the wall" as we observed many CEOs and leadership teams come to terms with COVID-19 and make the hard decisions necessary to navigate through the crisis.As the crisis has unfolded, we coordinated video calls to share our experiences. We discussed a wide range of topics, including making complex and difficult trade-offs, purpose, effective leadership, customer relationships, planning, innovation, human resources, motivating teams, resilience, collaboration, employee and leadership well-being, and preparing for coming out of lockdown. These video calls resulted in amazing discussions which often stretched late into the night. Our calls were a source of support and we regularly published key points from our discussions on the internet to share with others. This book is a compilation of the key points of these discussions.
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