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Lays out a discussion framework for understanding the role of human-computer interaction in public policymaking. The book takes an international view, discussing potential areas for research and application and their potential for impact. The aim is to provide a solid foundation for discussion, cooperation and collaborative interaction.
The concept of computer interfaces that will be easy to use, for all users, in all situations, is known as universal usability. This survey presents an overview of universal usability as it currently exists in the human-computer interaction literature, and presents some future directions for work in universal usability.
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