Bøger af László Berényi

Quality terminology and application is a continually renewing area of management. An alignment with the changing social, business, and technological environment has become its premise. Until the age of mass production, personal commitment and responsibility were determinative. Skills were the guarantee for consumer satisfaction. During mass production, statistical methods offered new solutions in a cost-effective manner. Nevertheless, that is no longer enough. Along with the appreciation of the services, rebuilding the personal orientation was urgent. This monograph is based on the experience of a long education and research activity. It summarizes the author¿s concept of quality and shows how to understand and incorporate a quality approach in some areas. Sustainability, workplace development, and project management are emphasized in the book.

The impact of quality management was determinative in the 20th century. The process orientation and the system approach to organizing companies offered keys to improving customer satisfaction. Quality management is a highly adaptive, continually renewing field. New management tools are required in the increasingly agile business and social environment age. The literature and practice have several competing models, methods, and tools. However, the main concept behind them is common. This monograph aims to contribute to a better understanding of the quality management body of knowledge through a comprehensive approach to quality and quality management. The historical and system-oriented approach offers the opportunity for implementing or developing quality management solutions.

Digitization, virtualization, and appreciation of services are some buzzwords of the 21st century. However, it should not be overlooked that production at the level of the economy and the consumer remains essential: the smart home cannot function without physically manufactured gadgets and sensors, the application needs some kind of iron to run, and a horde of servers backs cloud computing. Moreover, without managing production as a core corporate process, marketing, logistics, maintenance, and even financial and accounting planning would hang in the air. Although several modern solutions are available, basic knowledge cannot be missed. Using ERP systems seems simple, but an expert must know the fundamental context and correlation of production management challenges.