Udvidet returret til d. 31. januar 2025

Bøger af Leslie P. Willcocks

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  • af Leslie P. Willcocks
    390,95 kr.

    This book is an indispensable guide for executives, programme leaders, and business owners on maximising value from automation and digital transformation. It provides a real-world journey map of automation, from RPA through to intelligent automation, with a focus on practical strategy and management principles intended to help seize the trillions of dollars that are still being left on the table by companies that have not yet made this leap. Though grounded on the research and advisory work of the author team, this book offers clear eyed, easy to read advice for avoiding the ¿transformation bog¿ where many organisations find themselves, struggling to maintain their strategy in an environment that feels increasingly dynamic and confusing. This book is not blinded by the brilliant new technology and hones in on what works and what distracts. It provides a total value of ownership framework for navigation and identifies seven core digital capabilities required for success. Ultimately a book for realists rather than digital idealists, it will be a vital resource for professionals who must chart a course to verifiable business performance improvement through digital enterprise empowerment amid often conflicting priorities.

  • af Leslie P. Willcocks & Nik Rushdi Hassan
    1.785,95 kr.

  • af Leslie P. Willcocks & Mary C. Lacity
    1.118,95 kr.

  • af Leslie P. Willcocks, John Hindle & Mary C. Lacity
    328,95 kr.

    Robotic Process Automation will continue its exponential growth over the next five years. This book brings a new focus on RPA's strategic potential: the innovations made possible and how to deliver through effective sourcing stakeholder-buy-in, governance, change management, and capability development practices.

  • af Leslie P. Willcocks
    238,95 kr.

    This book captures a year's worth of learning about service automation based on a survey, in-depth client case studies, and interviews with service automation clients, providers, and advisors. It gives a balanced, informed and compelling view on gaining the many benefits, as well as managing the downsides, of present and future technologies.

  • - Becoming Strategic in the Global Marketplace
    af Leslie P. Willcocks, Mary C. Lacity & A. Craig
    1.105,95 kr.

    Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.

  • - The Services Challenge
    af Leslie P. Willcocks & Mary C. Lacity
    1.111,95 kr.

    While China is known for its huge manufacturing base, in recent years the government has given high priority to science and technology services. This book provides an in-depth, contemporary view on where China is heading, how it is going to get there, and how companies and countries can engage with China's emerging outsourcing capabilities.

  • - From Information Systems to BPO and Offshoring
    af Leslie P. Willcocks & Mary C. Lacity
    1.210,95 kr.

    A close look at the main developments in IT, business processes and offshore outsourcing. This book studies these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective.

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