Bøger af Martin Christopher

The UKs bestselling book on logistics and supply chain management over 100,000 copies sold. Effective development and management of supply chain networks helps businesses cut costs and enhance customer value. This updated 5th edition is a clear guide to all the key topics in an integrated approach to supply chains. As well as new and updated examples and case studies, there are two new chapters:Routes to Market: Many companies now have to manage multiple distribution channels - this chapter covers strategic issues on how companies go to market along with the cost implications of using alternative channels.Service Logistics: As companies begin to sell performance rather than physical product, this chapter explores the implications for logistics management as the need to provide higher levels of service and customer support becomes ever more critical.

Forty-something Robert finds himself fallen from grace, in a midlife crisis, and sent on an enforced sabbatical in a Cornish fishing village. Cut off from his life in the City, he struggles with the loss of his career, wife, and home. He congratulates himself on never getting too emotionally involved with anyone, and this life philosophy considerably lessens the blow of his sudden dismissal and the betrayal of his wife and friends. Whilst exploring the Cornish countryside and coast, his curiosity is stirred by the local folklore and history, and soon the rugged land between the seas and its colourful people fascinate him. He develops a particular interest in Lucy, a headstrong single mother, and holistic healer. Enjoying her reputation as a witch, thanks to a gipsy godmother, gifted with second sight and effortlessly reading his thoughts, Lucy insists on interfering in his life and dishing out unsolicited advice. When Lucy's glamorous, and self-proclaimed lesbian, sister Miranda returns, Robert is thoroughly confused and in emotional turmoil. Equally fascinated by both sisters, whose complicated relationship has a strange, destructive dynamic, he falls under their very different spells. The discovery of a horribly mutilated body forces Robert into closer involvement with the locals, and reveals this part of the world as far from peaceful and sleepy. As he turns amateur detective, Robert uncovers links between the brutal murder, rural corruption, and a well-organized criminal fraternity. And soon enough Robert starts to suspect his new-found friends, who all seem to be revelling in mystery and intrigue.

Lead your procurement team to success and deliver sustainable competitive advantage with practical best practice examples from different sectors delivered by leading industry experts.

This book examines the managerial issues surrounding the creation and implementation of distribution strategies in the broader context of logistics management.

Business organizations view the supply chain as a whole as the vehicle by which competitive advantage is achieved. This work incorporates customer service element, and contains a range of industry examples offering practical insight. It uses 'mini-cases' and vignettes to illustrate the key messages in each chapter and bring the theory to life.

Extends the analysis of the change in the marketing rationale from a crude concern for increased market share to a strategy aimed at creating long-term profitable relationships with targeted customers. This book provides advice on how to develop, integrate and implement the various strands of a successful relationship strategy.