Bøger af Paulo Gilson

Travel technology refers to the use of IT (information technology) or ICT (information and communication technology) in the travel, hospitality and tourism industry. Most significant examples of technological applications in tourism and hospitality comprise online travel and tourism agencies, flight tracking, and programs where tourists review their experiences. There are numerous benefits of travel technology such as saving time, surpassing the barriers of luggage and reducing paper work. Technology has directly aided in increasing operational efficiency, lowering costs, and improving consumer experience and services in tourism. This book includes some of the vital pieces of work being conducted across the world, on various topics related to the application of technology in tourism and hospitality industry. It includes contributions of experts, which will provide innovative insights into this field.

Technological advancements have significantly transformed the tourism sector, allowing the travelers to book sightseeing excursions, hotel rooms, flights and other activities, as well as organize whole vacations from their smartphones. Apart from the mobile technology, some of the technologies which have significantly impacted the tourism industry are augmented reality, Internet of things, big data and virtual assistants. The use of e-commerce and IT solutions in hospitality, tourism and travel assist in saving time, lowering costs and automating travel. They also help in providing consumers with a seamless travel experience before, during and after a trip. This book provides comprehensive insights on the upcoming technology and systems with respect to tourism. It includes contributions of experts and researchers which will provide innovative insights into this subject. Those in search of information to further their knowledge will be greatly assisted by this book.