Bøger af Robert Spector

How has Nordstrom survived and thrived since its founding as a modest shoe store in 1901? By constantly dealing with whatever challenges come their way- two world wars, the Great Depression, various recessions, the everchanging world of fashion, the rise and impact of Amazon, the aftermath of the George Floyd killing, and the COVID-19 pandemic. Transformation is essential to survival. Any company in any industry that aspires to endure must be in a perpetual state of transformation. If you're standing still, you're falling behind. Nordstrom is not the same company today that it was five years ago. It will be a different company five years from now. While Nordstrom adjusts its practices according to changing times and mutable markets, it holds fast to core values that underpin its culture, particularly its laser-like focus on customer service, be it in brick-and-mortar stores or on digital devices. Historically, Nordstrom's strategy for survival is built around the acronym F.A.C.T.S.: ¿ Flexibility ¿ Agility ¿ Communication ¿ Transformation ¿ Social ResponsibilityLooking for a blueprint for long-range success? The Century-Old Startup has the answers.

The Complete Primary Story Journal for Kids is an invaluable tool to help your child create stories and pictures that you will treasure for a lifetime.As well as giving space for your child's drawing and writing, it also provides prompts to help develop your child's imagination and stories for your child to draw.Also, there is a space for a title (as well as a an area for their picture and story). This will encourage them to think about what they are going to do, before they start and this is an important part of their development.Finally, there is a 'Diploma of Completion' for you to cut out and display, to celebrate your child's achievement.

Explores the rise of retail's reigning disrupor: retailers who seek to dominate a distinct classification of merchandise and wipe out the competition. Based on decades of research and investigative reporting. Recounts how some retailers have profoundly altered cultural and economic factors.

Lessons from a dozen market leaders who have mastered the game of multi-channel service.