Bøger udgivet af Accela Pty Ltd

What does it take to Be the Best Boss?For any of us in the workplace, we know a great boss when we see one. We can also articulate what it is we love about them. Sadly, we also know that those “best bosses” are all too rare. So what is it that the greatest people-leaders do on a consistent and sustained basis that sets them apart? And how do the  do it?And most importantly, how can we teach those skills and behaviours to another leader in an organisation?Authors John Pennington and Paul Bindig share the answers to these ex¬act questions in practical, structured and easy-to-use format. Using five competence loops and 52 modules, this book is designed as the ultimate companion for those wanting to easily identify, diagnose and teach the key skills that are essential for any leader in an  industry to reach their maximum potential.Learn how to master:Self-DevelopmentLeadershipCollaborationExternal RelationshipsBusinessA powerful tool for anyone that wants to break through and make the maximum impact.Include FREE online 360 Survey based on the 5 loops and 52 Competencies. 

Telephone Sales Excellence will help you harness your potential as a sales professional where the telephone call is your essential business tool. The lessons that promise reults include: Learning how to oepn a successful conversation Motivating your pospect with key questions Gaining the critical information for the sale Turning objections into sales Building trust through rapport Presenting a winning proposal Apply the lessons learnt in this course to help you generate more opportunities, greater income and deeper fulfilment.