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The things you really want in life are often the most difficult to ask for. Best-selling author and speaker, ASK expert Laura Fredricks knows that, and she knows how to ask anyone for anything with comfort, confidence, and ease. After raising more than $1 billion for nonprofits, businesses, and individuals, Fredricks has developed an approach that works for anyone making a hard ask like: *Asking for money *Asking for love *Asking for help *Asking for forgivenessThese are just a few of the Asks Fredricks will show you how to navigate, using her 5 Laws on Asking and her never-fail ASK formula. She'll also help you identify which type of asker you are and show you the advantages, challenges, and refinements with each type so that you can perfect your own asking style.With a successful background in law and philanthropy--careers known for making the toughest and biggest asks, Fredricks has earned her reputation as the ASK expert, the go-to person businesses and individuals turn to for guidance. Hard Asks Made Easy is a must for anyone who wants to ask and get exactly what they need and deserve.

Don't limit your practice growth.In Level the Curve, tech-savvy orthodontist and entrepreneur Dr. Jamie Reynolds teams with digital stats guru Oliver Gelles to rewrite the rules for running a profitable orthodontic practice. Their book offers a proven, data-driven system that's the new gold standard in orthodontic practices all over the country. Data sets collected from 430,000 patient starts and more than $2.2 billion in orthodontic production verify their system can jumpstart the profitability of your practice and works far better than the traditional business approach. Learn how to immediately increase starts by implementing a unique payment solution based on patient flexibility. See how to apply tech-and-data-driven solutions that help you generate a steady cash flow, dependable starts, improved collections, and reduced delinquency. Discover how to process insurance claims without wasting your team's time and slowing their outreach to new patients. This book provides advanced research and clinical experience providing solutions for the real problems you're facing in your orthodontic practice right now. But just solving problems isn't enough. This new system offers you the advantage of time-tested methods growing hundreds of other practices. Why not yours? The strategies in Level the Curve can take your orthodontic practice to the next level."

1 in 4 people capable of giving birth will have an abortion in their lifetime. Abortion is common. It's everyday. It's healthcare. Abortion is a moral choice for people who despite the shouting voices around them understand that they have the ability to control their fertility the way people with uteruses have for thousands of years and as they will continue to do for thousands of years to come, no matter the barriers thrown in their path. These people understand that being human means controlling the trajectory of their lives. When faced with a dangerous or unwanted pregnancy, they gather the strength to put away the self-serving opinions of others and listen to their hearts. Undue Burden argues for these people and for abortion as a moral good using the framework of Reproductive Justice. It lays out why it's no longer enough for us to say we're pro-choice, but instead we must proudly proclaim to be pro-abortion. It illustrates how when we force people to continue pregnancies and bring children into the world without providing any of the support systems to help sustain them, we are creating conditions of misery. Through the lens of Reproductive Justice, Undue Burden explains why anti-abortion extremists actually want this misery to exist. It's time to reclaim the moral high ground from the anti-abortion movement. Undue Burden utilizes the tools of Reproductive Justice to allow pro-abortion advocates to: Use Christian doctrine to refute extremist Christians Build intersectional coalitions between diverse groups Establish abortion care as necessary healthcare Center the voices of those most affected by anti-abortion laws: Black people, POC, Indigenous people, people with disabilities, LGBTQ+ people, and the economically disadvantaged. Critique why "pro-choice" is no longer the way forward. Examine how and why abortion was criminalized in the first place. Understand the various forces of oppression including racism, ableism, misogyny, white supremacy, heteronormality, and how they intersect with the anti-abortion movement. Author Dr. DeShawn Taylor tells stories of her life, medical training, and practice to center the everyday situations of everyday people struggling with forces outside their control like unaffordable childcare, lack of access to health care, insufficient paid time off, and unsafe communities. She argues that only when we reframe abortion as a social justice issue can we take back the moral high ground from the extremist Christians and "family values" politicians who have controlled the conversation for far too long. Dr. Taylor shows that ensuring that all people have the right to not have children, have children, and to parent children in safe and healthy communities is the only way to remove the undue burdens that plague our most vulnerable communities.

CREATE THE WORK AND LIFE YOU'VE IMAGINED.Are you a professional, CEO, or entrepreneur frustrated with the typical approaches to trying to grow your career or advance your business? Perhaps you want to diversify your team and develop real relationships across cultures, but the task seems so daunting given the many pitfalls and competing priorities?It's time to reframe your thinking and build meaningful connections to transform your business and your life. The old mental model of networking only for job searches and business development is too limiting and often invokes anxiety rather than joy. It excludes the richness of diversity that exists when you form authentic relationships that are aligned with your vision and strategy.In Strategic Networking 2.0, Juliette Mayers shows how you can reframe networking to be a catalyst for achieving your goals.

The Secret to Growing Your Business is Simple - Invest in Marketing that WorksStep away from viewing marketing as a cost center that drains money from annual budgets and delivers unreliable results. It's really a burgeoning profit generator that can power growth and abundance in every aspect of your business. But only if you do it right. In Here We Grow, you'll learn how to build scalable and repeatable marketing programs that result in transformational change - whatever that may look like for your business. Along the way, you'll get to know Marcia Barnes, founder and CEO of Valve+Meter Performance Marketing and her personal story of transformation that took her from poor beginnings to building a marketing methodology that grew one company's annual revenue from $2 million to $440 million. Now on a mission to help a hundred companies realize 10x more in business valuation, Marcia offers not only her marketing secrets but also sound advice for getting the most out of yourself, your teams, and your business.

YOU DON'T KNOW JACK.Jack DeWitt is Clueless is a classic coming of age story set in the backdrop of the 1960s. Jack experiences the beginning of the decade as a junior high student growing up in a Midwestern factory town. He loves books. He hates sports. He's not sure girls like him. And then he has this pimple situation.Through Jack, we experience the main events of the early 1960s: the Civil Rights Movement, the Vietnam war and the protests it engendered, the assassination of JFK, the influence of Martin Luther King Jr., and the songs of the Beatles and Motown.Jack also experiences monumental events closer to home. The house belonging to the only black family living in Jack's neighborhood burns down in the middle of the night. The fire was obviously caused by arson, but the police hardly bother to investigate it. Almost one year later, the white man suspected of setting the fire is found murdered in his garage, his head smashed in with a hammer.

Why should you even consider an annuity? How can you determine if an annuity is right for you?You're about to find out. In Rest - Easy Retirement: The Truth about Annuities, Scott Stolz has written a guidebook for investors that shows how annuities can be an important component of anyone's investment portfolio. In addition to showing how different annuities are designed to address different financial goals, Scott also shows how they can enhance any investor's most basic and important financial goals.You'll discover how annuities work in your portfolio to: Help you to preserve wealth by providing protection against the ups and downs of the stock market. Allow you to accumulate wealth much faster than with investments that are taxed each year. Fund your retirement income until the day you die.For those investors who want to know more about the protections and benefits that annuities can offer, Scott Stolz offers an invaluable resource with Rest - Easy Retirement: The Truth about Annuities. Another bonus? This book is written in an enjoyable and conversational style that will answer any questions you may have about whether annuities are the right financial vehicle for your portfolio. In Rest - Easy Retirement: The Truth about Annuities, you'll find all that you need to know to be able to make the most of annuities in your investment decisions.

Why Look Out Above!Look Out Above! is an essential guide for you, the young business professional. Here you will explore the path to workplace success with guidance on how to:¿ Contribute to and connect with your team ¿ Communicate concisely ¿ Present to coworkers and clients ¿ Pitch ideas, lead, and advocate ¿ Navigate the modern, hybrid workplaceLook Out Above! reveals a comprehensive approach to each of these skills, one not taught in undergraduate school, graduate business school, or even in company training. Written with great clarity and humor by a young professional and a seasoned executive, this book will have you blazing a new trail of personal discovery and transformation that will serve you throughout the ever-changing career landscape, wherever you go and whatever you do!

YOU STILL DON'T KNOW JACK.It's the late 1960s and Jack Dewitt is going to high school.He doesn't like sports and he has this "pimple situation." He's a brain, a nerd a bookworm, but maybe he can have some fun. Maybe he can fall in love and get his heart broken. Someone murdered his friend's dad. Maybe he can find out who.It's the best of times. It's the worst of times. It's Motown and the Beatles, Martin Luther Kind, and Malcolm X. Draft cards on fire. Pot and acid. Assassinations and hippies. "LBJ, how many kids did you kill today?" It's napalm and Nixon and body bags and the Summer of Love.Jack is young. Know what that means? It means everything is INTENSE.

EMBRACE EMPOWERMENT-and ENHANCE YOUR LEADERSHIP!What can empower you to move up to the next level of leadership, both in your personal and professional life? How can empowerment transform obstacles into opportunities through innovative strategies for growth and achievement? How do you empower others in your life to be the best versions of themselves?Now, veteran business CEO J. Derrill Rice unlocks all these secrets and more in The Magic of Empowerment-by sharing how to come out on top, even when the odds seem stacked against you. Through his own personal journey, Rice relates how his brand of servant leadership has served him well, not only empowering him but also friends, family, and the many companies he's led to success.From his early struggles being raised by a single mom to his transformation from high school nerd to captain of the football team to his rise to being recognized as an outstanding business leader, Rice explores the many ways any of us can be empowered to reach our objectives, through personal and revealing stories filled with humor, wisdom, and surprises. You'll find that this real-life magician has plenty of tricks up his sleeve, including making a car disappear right before the eyes of the head of the Ford Motor Company!

SHAPE THE CULTURE OF YOUR COMPANY & KEEP THE RIGHT PEOPLE ON YOUR TEAM!Guess who doesn't like HR? Pretty much everybody! But anyone who employs people has an endless responsibility to get it right.Nearly 90 percent of private sector companies in the US have less than fifty employees and cannot afford to have someone completely fluent in HR. As a business leader, how do you stop the constant turnover? Why do the good ones leave? How do you find and hire the right faces and show you care? Who, then, takes care of the vital questions leaders are faced with every day?With Intentional Retention, Sean Barnard answers these questions and many more. This is how you work smarter and not harder to find and motivate team members, stay legal, and get the most out of your day. This is how you intentionally retain the best of the best.

ARE YOU READY TO PURSUE DIVERSITY, INCLUSION, AND RACE EQUITY? DR. ADRIANE JOHNSON-WILLIAMS WILL HELP YOU DETERMINE JUST THAT WITH THIS PLAYBOOK FOR EMBRACING ORGANIZATIONAL CHANGE The topic of diversity, inclusion, and equity is a hot one, but what does true equity mean for a capitalist organization? Can equity and capitalism coexist? And what, if anything, does that have to do with diversity and inclusion? Leadership coach and author Dr. Adriane Johnson-Williams answers those questions and many more in Not Your Father's Capitalism: What Race Equity Asks of US Business Leaders. In this book, Johnson-Williams defines the work of diversity, equity, and inclusion in real terms for business leaders, acknowledging that in the interstices between capitalism and a full embrace of humanity, there is still the potential for increased profits and market advantages. Moving toward race equity-even if only into diversity and inclusion-will have costs, but they won't likely accrue to the businesses themselves. In the meantime, US capitalism will continue to be challenged as a deeply flawed and harmful economic system. But those US business leaders who see themselves as fundamentally fair people, whose identities aren't rooted in dehumanization, will embrace the opportunity presented here.

Get Ready to Take a Big Bite Out of Life!YOU ARE A WOMAN who is nearing 50 or already there, and that's a good thing! A lifetime of learning about yourself has primed you to live the life you want. You can't turn back the clock, but you can make every minute count from here on out. That's because you are smarter and wiser than ever before.And the best part is that your young, beautiful spirit is still in you, ready to come out and have some fun without any of the entanglements of youth. Now that's a recipe for living your best life!Loving Life at 50+ invites you into the author's kitchen to share a bite, make a toast, and laugh out loud at her personal stories of being Italian and growing up in America in the 70s and 80s. In this book, you'll find inspiration to enhance your lifestyle, tap into your talents, and finally make your dreams come true.The author welcomes you to build a foundation of health and wellness through diet and exercise tips, a simple introduction to yoga, and tons of healthy yet tasty recipes. In the end, you'll be ready to welcome your 50s and beyond with a bigger appetite for life.What are you waiting for? Take a bite!

ALL THE INFORMATION YOU NEED TO MAKE BETTER-INFORMED INSURANCE DECISIONS TO PROTECT YOUR REAL ESTATE INVESTMENT PORTFOLIOIf reading the word "insurance" is as soothing to you as watching someone chew Styrofoam, don't walk away. Trust me, this is the book for you.Shawn Woedl's sharp wit and good nature shines as he shares the practical (and sometimes comical) side of insuring real estate investments. Whether you own a portfolio of thousands of properties or are merely toying with the idea of getting a little place to fix up and rent out, getting the right insurance is crucial.But how does an investor know when they have the right policy for their specific circumstances?This deeply helpful book provides the information you actually want (and need) to know about how to ensure adequate coverage for your assets, according to your investment goals. Lighthearted, historical, and philosophical, Woedl has a genuine desire to help people avoid the common (and not so common) traps and missteps investors fall into when choosing an insurance plan. Whether you want to finally figure out what the word "subrogation" means, you want to control costs without putting yourself at risk, or you want to learn what questions to ask a new insurance broker, Innovative Insurance can help.

WHY IS IT SO EASY FOR US TO IDENTIFY WHAT WE WANT, YET SEEMINGLY SO HARD TO TAKE THE STEPS WE NEED TO GET IT?Why do people with achievable dreams and goals so often fail to reach them? If that's you - if you're struggling to get your goals aligned with your efforts or stymied in your search for success - this book is here to help you get out of your own way. The fact is all those old bromides we were raised on are true; our happiness in life is 100% up to us. Our choices dictate our outcomes. The conundrum is why we so consistently make the wrong ones.What really matters to you? Who told you so? Is your goal organic, springing out of who you are and what you value, or was it handed to you, drummed into you, or something you just fell back on by default? So many people fall short of their potential - not because they're lazy or unintelligent but because they don't really have a handle on what they want.This book will help you get clear on your goals and give you the tools it takes to reach them. You don't have to settle for less.

Thomas Modly had an eclectic career in the military, academia, business, and government when he answered the call to service in 2017 and returned to the Navy where his career began. His experience, as chronicled in these pages, tells the story of Secretary Modly's quest to advance the Department of the Navy's preparedness for the challenges of this century. As Acting Secretary of the Navy he held fast to the mantra of "acting, not pretending," and thus advocated aggressively for the Navy and Marine Corps' future - a future he believed would be defined by uncertainty and unpredictability. Every Friday he wrote a personal message to the entire Department regardless of rank. Those messages were called SECNAV Vectors. Each Vector was intended to clearly communicate his priorities and to establish a rapport with all levels of the organization. The subject of each Vector was inspired by real events that occurred in real time. As these events unfolded , the Secretary's unyielding emphasis on being prepared for unpredictable events are proven to be prescient as the Navy found itself, unintentionally, in the center of COVID-19 crisis.

Create a Vibrant, Diverse, Equitable, and Inclusive Workplace and Watch Your Bottom Line ThriveA lot of attention is paid to diversity, equity, and inclusion (DEI) in the workplace right now. And rightly so. For too long, the work of DEI was seen as a distraction-or worse, a detraction-from the bottom line. But we now know that having a diverse, equitable, and inclusive workplace is not only good for company culture and morale; it's also good for business.The Advantage of Other is a book designed to support entrepreneurs, founders, and leaders in any field who want to transform their organizations diversity, equity, and inclusion policies, going beyond the quick fixes and metrics-driven analyses to make deep, long-lasting, and sustainable transformation from the ground up.Author Nancy Geenen is a serial entrepreneur and founder of Flexability, a workplace equity and inclusion firm that has helped hundreds of organizations to build equitable, dynamic, and productive working environments. Her words will take you step by step through her personal and professional journey to share insights and strategic recommendations.This practical and actionable content will reorient your business concepts around the core precepts of stakeholder primacy and give you the tools you need to invest in people and in actions that stimulate growth and generate a clear competitive advantage.

Giving a Voice to Those in NeedChanging the Game is a deeply personal and ultimately inspirational firsthand account of how a law firm in Houston, Texas - D. Miller & Associates, PLLC - helped a group of sexual - abuse survivors win the single-largest mass tort settlement in the history of American higher education. Attorney Darren A. Miller's engrossing collection of practical business advice, team-building strategies, and marketing wisdom chronicles the landmark case against the University of Southern California. The result is a set of written blueprints for how to succeed in the world of high-stakes mass torts. It's a book written for anyone seeking to enter the field or grow their legal practice with speed, insightfulness, and true purpose. By revealing critical events from his own life, Miller has written a show-stopping memoir that showcases the extraordinary personal and professional benefits of helping others find true and abiding justice under the law.

Entrepreneurs dedicate their lives to building a thriving business. As their success mounts, people take notice, and the phone begins to ring. The callers start off with a hearty congratulations but soon transition to wanting to learn about the business and whether the owner is open to a sale. This is how many entrepreneurs first get exposed to the world of mergers and acquisitions. Jason Hendren knows this well because when the "Congratulations" calls started coming, they caught him off guard. Jason is an entrepreneur who built a successful business that subsequently partnered with a private equity group. He stayed on as the CEO for nearly a decade, during which he made the transition from seller to buyer, leading the merger and acquisition activity at the company. This is where Jason learned how professionals buy businesses, build value, and prepare them for sale. This experience gave him the expertise to become an exit planning advisor, in which he helps other entrepreneurs navigate the sales process. In Things I Wish I Knew Before I Sold to Private Equity, Jason shares the lessons he learned to help entrepreneurs prepare for the "Congratulations" calls. This book covers preparing yourself for a sale, aligning your employees, evaluating offers, and selecting advisors. It sheds light on the diligence process and what to expect after closing. He also tackles the elephant in the room, valuation. This is the one book every entrepreneur should read before the phone starts ringing.

Discover how AI is changing healthcare. According to estimates, the healthcare AI market will grow to over $45 billion by 2026. Now is the time for everyone involved, including medical consumers and entrepreneurs, to understand and embrace the AI in healthcare revolution. AI continues to advance at breakneck speeds. Nowhere else is AI moving faster than in the health sector, where it's being used to improve millions of lives at every point in the healthcare system. In this book, you will take a deep dive into the remarkable strides that AI is making, with chapters covering: ¿ The current and future implementation of AI in healthcare and medicine. ¿ The impact of AI in drug discovery with examples, including how AI helped bring the COVID-19 vaccines to market. ¿ Answers to ethical and privacy concerns about healthcare AI. ¿ Best practice guides for practitioners and administrators. ¿ A roadmap for startups and investors in Healthcare AI. ¿ ...and so much more!

In 1966-the Year of the Horse, not to mention Revolver and Pet Sounds - John Kim Faye was born out of wedlock to a 40-year-old Korean mother and a 62-year-old Irish father. Faye grew up in the state of Delaware, where laws forbidding interracial marriage were still on the books until 1967.As the lead singer and primary songwriter of the Caulfields, Faye was one of the only mixed-race Asian American frontman to sign a major record contract in the alternative rock heyday of the 1990s. In an era that preceded K-Pop-and even the rise of the internet-Faye's personal journey did not lead to superstardom. Instead, The Yin and The Yang of it All is a memoir about the discovery of a voice, a tribe, and a musical ethnicity that runs far deeper than his Korean/Irish roots.Bookended by the loss of this father against the backdrop of his tumultuous childhood in the post-Vietnam 70s and his mother's tragic passing in 2012, Faye's story weaves a tapestry of revealing moments as told from his unique perspective on the cusps of identity, race, and fame.

Sharpen Your tools, processes, and peopleIf you've ever wanted to motivate your sales team to be productive, fulfilled employees and create a culture of teamwork and positivity in the workplace, The Stepped Approach: Onboard Better, Systemize Smarter, and Bring Out the Best in Your Sales Team is a must-read. After noticing a curious lack of guidance from leaders in several different organizations she worked for, author Dionne Mejer set out to create a simple system to train sales leaders how to be more effective and to do it with integrity and heart. She has taught dozens of leaders how to develop a strategy, execute it, andkeep it going. A firm believer in the power of positivity and connection between people, Dionne has refined her system down to a user-friendly and easy-to-implement approach that will help sales leaders in all types of organizations-big or small-excite and motivate their teams and lead them to both personal and professional success.

More women than ever before are the primary financial decision-makers in their households, but the number of women in wealth management careers continues to lag In Wealth is Women's Work, Peggy Ruhlin combines stories and statistics to dispel the myths, hesitations, and beliefs that keep women from pursuing careers as financial planners. Ruhlin argues for the benefits of a career in wealth management- including work-life balance, excellent pay, and rewarding relationships-and highlights the unique skills and talents that women bring to the field. In these pages, Ruhlin speaks to women of all ages, inviting them to consider careers as financial planners, showing them the transferable skills that they already possess, and offering advice on how to pursue internships, jobs, and formal certification. In conjunction with her efforts to recruit women to the profession, Ruhlin directly addressed industry gatekeepers, at once admonishing and encouraging them to hire and mentor more women.

DO YOU WANT TO ENACT ORGANIZATIONAL CHANGE THAT MATTERS?CHANGE LEADER DAVID PARAGAMIAN GIVES YOU THE TOOLS YOU NEED FOR MEANINGFUL TRANSFORMATION.Change is hard. Look at the gym on January 1 - full of people trying to change. By March 1? The treadmills are empty. With thirty-plus years of experience as a change agent, David Paragamian knows from personal experience just how tough lasting transformation is. In Coming About, he shares tools for meaningful change, giving you the building blocks you need to enact your own transformation.

Dentistry from the HeartVisiting the dentist has historically been a chore, a dreaded task, a necessary nuisance. Sometimes dental horror stories are even traded like baseball cards-but it doesn't have to be that way. Your dental health is vital to not only your personal wellness but your overall well-being. For something so important, your experience should be one you look forward to and anticipate. You deserve a dental practice that exists in a category apart from all the rest-a "category of one." Dr. Scott Nagy has created a patient-centric approach to dental care that puts you first, always.In This Is Not a Drill: Caring for Your Oral Health with Category of One Dentistry, you'll discover what sets Nagy Family Dental Group apart and how they have created a unique environment focused on a comfortable, relaxed experience. You will also learn how to best care for your smile at every stage of your life, using it as leverage to Improve your overall health Increase your self-confidence Reduce your risk of disease Unlock your full potential

HOW ENTREPRENEURS CAN DARE TO DO MORE-AND STILL KEEP IT REAL A SEASONED CEO UNLOCKS THE SECRETS TO NAVIGATING BUSINESS-AND LIFE. Economic disruption. Pandemic panic. Volatile world events. Massive change has suddenly become a constant in recent years, and, as a result, many a business leader has experienced whiplash trying to adapt. So-how do you handle huge, un- expected challenges without losing your grip? How do you find success when everything around you appears to be coming apart at the seams? In The Practical Optimist: An Entrepreneurial Journey Through Life's Turning Points, seasoned CEO Ken Schmitt, the son of a serial entrepreneur, shares his powerful secrets for facing down your fear, rising above the madness, and coming out on top. Through Schmitt's frank, compelling, and occasionally hilarious accounts of how he coped with his most difficult personal and professional crises, you'll discover strategies that will empower you to view life through a new lens and be proactive when trouble strikes. This isn't theoretical advice-this is straight talk from a CEO who's "been there, done that" and understands what's required of leadership in these turbulent times. Be prepared to give The Practical Optimist a prominent place on your shelf of business books.

WHAT DO YOU STAND FOR AS A LEADER? GREAT LEADERS HAVE CLARITY ABOUT THEIR INTERNAL VALUES. They communicate and lead with those values in mind every day. Author Pat Kunz writes about his leadership experiences as the president of a large professional services engineering/architecture firm in a straightforward and easy-to-read way.After decades at the helm of a leading company driving successful strategies and dramatic growth, he decided to capture and share his favorite leadership lessons. No matter what kind of organization you work in, this is a book that will demystify your leadership journey.Pat keeps it simple: values are what really matter. Teams that truly work are driven by enthusiasm, integrity, and respect.

Navigating the Challenges of the Social Service SectorThe guidance you need to find fulfillment and success in a unique workplaceMany people are drawn to working in the social services sector because it offers a kind of fulfillment usually not available in the for-profit sector. But it also provides a unique set of challenges - often very different from those encountered in for-profit organizations - that can stand in the way of success. Dr. Bruton applies her knowledge about, and experience in, the social services sector to act as your mentor, helping you avoid the pitfalls and take advantage of the opportunities endemic to this unique work environment. Dr. Bruton divides the pitfalls and opportunities into five categories, which she calls the 5 C's, and leads you through each of them: Care - Taking care of yourself, your clients, and your organization Community - Fitting in and getting the support you need Collaboration - Working well with others and keeping the big picture in mind Can Do - Putting in the kind of effort that will make your work stand out Change - Being prepared for change and taking advantage of it Dr. Bruton lays out both how you can avoid wrong moves in these areas and how to do the right things. As a psychologically sophisticated guide to working in the social services sector, she provides you with the tools you need to succeed and be fulfilled.

In Shared Voices, author and entrepreneur Heidi Raines shows how to systematically ensure the safety of patients and staff at healthcare facilities. Most medical errors occur because of flawed systems, not reckless practitioners, and systems can learn from errors. A just culture of care that protects everyone is possible through a framework of near-miss and incident reporting, equitable follow-up, analysis, and learning.Heidi, the founder and CEO of Performance Health Partners, has dedicated her career to designing solutions for healthcare organizations in need of knowledge and technology to deliver safe, equitable, and quality care. In this book, she argues that the way to foster more safety in healthcare facilities is to create organizational structures centered around reporting incidents and near-misses, then use systems thinking to resolve and prevent issues.And the best path to do this is to give voices to all healthcare workers by encouraging them to speak out and report observations about their work. Active staff engagement not only keeps patients and employees safe, but it also combats burnout and turnover.As points of care grow and training levels vary, it is paramount for healthcare leaders to establish a framework that sets caregivers up for success at every level and in every type of healthcare organization. Modernization may seem labored at first, but its longer-term results-including overall reduction in serious safety events, and the saving of lives-are ultimately the drivers of innovation.Shared Voices is Heidi Raines' latest contribution to the world of healthcare patient and employee safety. She holds a Preceptor Faculty position at Tulane University's Master of Health Administration program and serves as Board President of the American College of Healthcare Executives Women's Healthcare Executive Network. Raines has received awards for innovation and executive leadership and was named one of the Top 100 Influential Entrepreneurs in Technology.