Bøger udgivet af American Society for Training & Development

Offers the key success tools all world-class organisations have in common and explain how your organisation can adopt them, using the World Class Excellence Model. For this second edition, the authors present updated examples from organisations including IKEA, Harley-Davidson, Ritz-Carlton, and Walt Disney.

As more companies want e-learning for training and development, they often task lone individuals with the work. And when you're on your own, you need workarounds and shortcuts. Think of E-Learning Department of One as your lifeline, covering the entire scope of e-learning design and development, all from the lens of how to get by with limited resources, help, and time.

A learning management system is the cornerstone of any organisation's online training and development. Konstance Allen details what an LMS is capable of; the individuals who should be on your LMS selection committee; how to create a request for information; and the type of support you should expect from an LMS supplier.

Move beyond reactively developing shadowing and rotational programs to proactively championing them at your organisation. Mia Mulrennan explains what shadowing and rotational programs are; reasons for building these programs; simple tools to use to get started; and how to achieve programs that help learning ""stick"" and produce winning outcomes.

Good managers know they need to deliver results to be successful. Great ones? They understand managing encompasses something more: making connections, embodying the right skills, and developing their direct reports. They also realise it takes practice. With Focus on Them, you'll get the tools and know-how to excel as a manager.

Facilitate Groups That Deliver Results Every professional businessperson needs a complete portfolio of skills, yet one area is often taken for granted: the art of facilitation. This book takes the guesswork out of this essential skill and gives you a step-by-step process for becoming an accomplished and successful facilitator.As a facilitator, your job is to remain neutral while helping others achieve common objectives. To do this, you need tools and techniques to deal with a wide variety of group meeting situations. In 10 Steps to Successful Facilitation, yoüll find everything you need, including A wealth of methods and ideas to engage participants Strategies for handling conflict and creating a collaborative climate Tips for using media and technology effectivelyThis second edition features updates to each step, reorganized to align with the problems facilitators face today, such as the increasing prevalence of virtual meetings. Yoüll have the help you need to act as a catalyst for progress, enabling others to focus on key issues, arrive at appropriate solutions, and build sustainable agreements.With this book as your roadmap, you can be thoroughly prepared for the role of facilitator, ready to cultivate cooperation and understanding among individuals and assist your organization in developing shared solutions to its challenges.

Utilizing a mix of regular and contingent workers, or even outsourcing the entire workforce, is one way to help reduce costs and has become an attractive employment model for many organisations. This book takes you inside this process, and helps you gain a better understanding of the possible impact of these workers on your organisation's future.

When meetings draw employees away from day-to-day tasks and then fail to reach their intended outcome, it has huge costs to the organisation. But with preparation, you can turn these wasted opportunities into sessions that fully engage. This book includes 13 facilitation designs you can apply to solve problems, build trust, and deal with conflict.

Shows you how to provide the focus and direction needed to track on-the-job progress and build a pipeline of better-skilled workers. Discover how a well-designed structured on-the-job training program can be your company's talent development answer to a Swiss Army knife.

Presents 10 relatable workplace problems in a fictionalised case study format, offering different perspectives on their solutions from expert coaches, performance consultants, organisational experts, and others, making for a collaborative and provocative interchange about today's workplace professionals and their organisations.

Your Talent Development AtlasIf yoüve been directing your organization¿s talent development effort during the last few years, you might think yoüre on a journey without a map. There are few published resources to guide you in a challenge that many experts promise will only become more urgent, and necessary, in the coming years. Elaine Biech, a legendary leader in training and development, understands the road ahead and has partnered with ATD to present a new book that will point the way¿ATD¿s Foundations of Talent Development: Launching, Leveraging, and Leading Your Organization's TD Effort.Biech imbues this comprehensive volume with the energy and passion she has manifested in a career spanning more than three decades. In her hands, you have a trusted adviser who provides guidance, leadership, and direction to your organization. Biech painstakingly guides you over 36 chapters¿taking you from developing your talent development strategy, creating an operating plan, and reinforcing your organization¿s talent development mindset, through design and delivery, measurement and evaluation, and preparing for the future. No matter where you are in your development, you will be able to pick up this book and select chapters that describe how you can help your organization. What¿s more, Biech has included a new customized model to assist you. Plus, she¿s invited dozens of her friends and colleagues to contribute¿well-known authors, ATD subject matter experts, and icons in the field¿to present a cross-section of voices and approaches in the field. In 2018, ATD celebrates its 75th anniversary by delivering ATD¿s Foundations of Talent Development, its first published reference to the profession it leads and supports. Think of this book as your professional atlas.Table of Contents:I. Identify and Clarify the Organization¿s Learning Foundation1. Your Organization¿s Learning Culture2. Leaders Champion Learning3. Employees Value Learning4. Everyone has a Learning Mindset5. Clarifying Your Organization¿s ReadinessII. Develop a Talent Development Strategy 6. Build A Business Case for Learning7. Enhance Your Organizational and Industry Savvy8. Expand Talent Development¿s Purpose9. Partner with Business to Become Trusted Advisors III. Create an Operating Plan: 10. Align TD to the Organization¿s Needs11. Manage the TD Function12. Balance Services and Budget13. Leveraging Technology for LearningIV. Reinforce an Organizational Talent Development Mindset 14. Maturing Your Organization¿s Learning Culture15. How Your Organization Learns to Perform16. Managers Develop their Employees17. Employees are Accountable for Their Development18. Talent Development Professionals are ConsultantsV. Design and Deliver Learning 19. Formal Learning20. Learning from Others21. On-the-Job Learning22. Contemporary Content23. Services Provided by TD ProfessionalsVI. Fortifying the Learning 24. Enable Social Learning25. Empower Employees26. Coach Managers27. Foster Continual Self-Learning28. Develop TD StaffVII. Define and Measure the Impact 29. Determine and Demonstrate Organizational Impact30. Evaluation Methods31. Getting Started with Evaluation32. The Future of EvaluationVIII. Prepare for the Future 33. The Workplace of the Future34. The Workforce of the Future35. Talent Development Future Trends36. Guiding Your Organization¿s Future

Job aids are often the most effective and sensible approach to getting the job done. This book provides practical advice on the creation and use of effective job aids. It is intended for those who have little or no experience in developing job aids, need to find out more information, or want to brush up existing skills.

Takes readers behind the scenes with nine stories of executive coach Alice Well and her clients, providing insight into the secrets, tips, and tricks behind unlocking the transformative performance results leaders need. As these stories show, executive coaches must adapt their approach to meet the unique needs, traits, and habits of each leader.

This revised and expanded edition of Speak for a Living offers updated strategies for navigating the public-speaking business, providing new material on social media and website marketing, and showing you how to diversify your services in an increasingly globalised industry.

Industry expert and bestselling author Elaine Biech lays out an eight-step framework to position your organization for the future. This is the companion volume to ATD's Foundations of Talent Development: Launching, Leveraging, and Leading Your Organization's TD Effort, and it offers practical questions, organizational assessments, and tips for each step you must guide your organization through. Biech also presents the newest thinking from industry practitioners and luminaries in leadership and development.

Walks you through the fundamentals of budgeting, explaining your role in your organization's planning and budgeting process. Authors Lianabel Oliver and Eduardo Nin start with a macro perspective, providing an overview of the planning and budgeting process and how it is typically structured within an organization. They then move to preparing a sound budget and defending it to the next level of management. Their combined experience of over 30 years in planning and budgeting will help you navigate this process successfully.

With the encouraging style of a trainer-coach, Timothy Tobin shares his fitness principles and describes the steps to becoming leadership fit. This book is grounded in learning and development and leadership research and illustrated with true-to-life vignettes, sample leadership fitness plans, templates, and tip sheets.

Offers a single source for onboarding best practices, job aids, templates, and checklists, along with examples and stories based on real-life situations the authors have encountered in their practice. While many books about onboarding are limited to employee recruitment and selection, this book follows employees through their first year on the job.

Can You Tell Learning Fact From Fiction?¿Training should be tailored to individual learning styles.¿ ¿We only use 10 percent of our brain.¿ ¿Multitasking is as simple and efficient as flipping a switch.¿ Some myths and superstitions have their fervent believers. But unlike everyday misconceptions such as ¿Bats are blind¿ or ¿George Washington had wooden teeth,¿ these learning myths can cost you. Fortunately, trained skeptic Clark Quinn has once and for all laid them bare before the research and evidence.Now, myth busting has never been easier. Millennials, Goldfish, & Other Training Misconceptions debunks more than 30 common assumptions about good learning design to help you avoid wasting time, resources, and goodwill on unproven practices. Drawing on cognitive psychology and brain science, Clark arms you with the ammo to challenge the claims yoüre likely to hear from peers and co-workers. Be a smart consumer, and stand behind the science of learning.

Unlock the Potential in Your Employee SurveyYou spend months crafting the right survey questions and planning how to share the results with senior leaders and managers. Then you anxiously anticipate the responses. But once the data trickle in, nothing happens, no one acts, and your employees wait and wait for change.What happened? When did the survey become just another ¿check the box¿ task for HR to administer and employees to fill out? In Engaging the Workplace: Using Surveys to Spark Change, Sarah R. Johnson has scanned the diminishing state of the organizational survey and reached a profound, yet simple, conclusion: Companies don¿t know why they want to conduct a survey and how they plan to act on its results. As the big data movement took off, companies and their HR departments sought to capture, measure, and evaluate whatever data they could get their hands on. This led to more surveys¿annual, semiannual, quarterly, pulse¿all in the name of compiling more information and driving an engagement score. In theory, leaders could look at these frequent snapshots of how their employees were doing and determine what actions to take. But this increase in data has instead produced gridlock. Leaders put off next steps until the next survey and its results arrive, while employees lose faith in the survey¿s potential to make a difference.With Engaging the Workplace, you can relaunch your survey process. When executed properly, the survey can enable leaders to make decisions based on data, rather than on fads, trends, or guesses. This means baking action planning into its design and ditching the one-size-fits-all trend in survey administration. After all, your company is not like any other. Use the survey to support the people analytics program you need and drive organizational excellence.

In Leadership Lessons for Any Occasion: Stories of Our Mothers, executive coaches and authors Ed and Nila Betof have collected stories from a wide range of leaders, teachers, coaches, and talent development professionals about how their mothers guided their paths to helping others lead resourceful, meaningful lives. Explore these stories as a way to reconnect with your own mother's legacy—or as a source of insight to share with your mentees and learners.

Learn Mike Parkinson's award-winning PowerPoint process as he guides you through three phases of presentation development—discover, design, and deliver. Parkinson is a Microsoft PowerPoint MVP—most valuable professional—an honorific bestowed by Microsoft on those with "very deep knowledge of Microsoft products and services.” He shares not only his tips and best practices for presentation success, but also those from several of his fellow MVPs.

The world may seem to be getting smaller and more familiar, but that doesn't mean the same instructional techniques or training styles work everywhere. Destination Facilitation presents the best techniques for adapting needs assessments, design processes, facilitation, and classroom management to whatever country or region you're visiting.

Change Your Training NarrativeAs a trainer, you try to facilitate connections for learners, knowing you must first make connections for yourself. One way to do that is to be a storyteller. But how do you tell stories? How do you find stories to tell? StoryTraining: Selecting and Shaping Stories That Connect explores how to find your stories and deliver them for learners, ultimately strengthening the storyteller you already are. The challenge with storytelling, according to author Hadiya Nuriddin, is in finding a story to tell. This book focuses on that elusive part of storytelling¿finding the stories lurking everywhere and telling them. Hadiya shows you how by pulling from other disciplines, especially literature and creative writing, to help you select, structure, shape, and tell stories that can facilitate connections between you, your learners, and the material. Yoüll learn about the characteristics of stories that are most useful for facilitating learning, and understand what each looks like in practice. StoryTraining also includes helpful checklists as well as the author¿s surefire tips, diagrams for story timelining, and favorite story models.Given the push to make training more relevant, storytelling ability will continue to be in high demand. If you yearn to find your own stories¿and to successfully engage with learners and others¿this is the facilitation book you have been waiting for.