Bøger udgivet af Berrett-Koehler

The 8 Dimensions of Leadership is the first book to explore leadership through the lens of Inscape's third generation DiSC model of human behavior. This title is designed to paint an inclusive picture of the varied approaches that make for strong leadership. It primarily focuses on the interpersonal realm of leadership and helps readers identify which of the eight approaches comes most naturally to them.Sugerman, Scullard and Wilhelm show readers how to determine which of the eight DiSC dimensions aligns best with their leadership approach: Pioneering, Energizing, Affirming, Inclusive, Humble, Deliberative, Resolute or Commanding. The authors explore the strengths and weaknesses of each style in depth. But they also emphasize that any single-dimensional approach to leadership is incomplete. It's not enough to just build on your strengths. To be truly effective you need to incorporate all eight dimensions into your leadership approach. This book will give readers new, scientifically-based insights into what makes them tick as leaders and show them how they can continue to hone their skills.

This book details the leadership principles used by Mother Teresa in building one of the world's largest and most successful organizations, with this as its central lesson: leaders must articulate a simple vision, and execute it with absolute practicality. Bose who spent eight months working with Mother Teresa in 1992-3 and Faust have distilled Mother Teresa's leadership style into nine essential principles. Each principle shows readers how to apply Mother Teresa's wisdom in their lives and businesses.Much has been written about Mother Teresa. She is an actual saint, beatified by Pope John Paul II in 2003, as well as the winner of the 1979 Nobel Peace Prize, This book is the first to view her in another light as a pragmatic, realistic leader who over 47 years raised billions of dollars and helped millions of people. This often meant making tough decisions-such as accepting a donation from Saddam Hussein. This book has the principles that guided those decisions. These are universal principles that can help any leader working to keep an organization on course and on mission.

Despite considerable investment in resources and tools, many companies struggle to meet the demand for the talent they require. Make Talent Your Business" gets to the heart of the matter: Managers themselves are in the best position to help people learn from experience (the uncontested major source of development) and shows managers how to do it by using the five practices that work for managers who are exceptional at building talent.This set of practices goes well beyond the usual managerial coaching and performance management. It moves the focus from performance today to development of skills that truly "raise the game" of employees skills such as in-the-moment judgment, customer relationship building and collaborative decision-making. Managers who grow talent enhance their own reputations and get better results, retain people, attract talent and make their organizations more agile and capable to deal with future challenges.

In far too many organizational meetings, equal speaking opportunity seldom results in equal say. Factors such as race, class, and personal history too often inhibit open dialogue within and among groups, which can lead to a sense of disenfranchisement within the organization, and subsequently, disillusionment with the movement.Collective Visioning is the first visioning method to address these hurdles in the organizing process and to fully enable members to share their opinions without hesitation. Linda Stout uses her background and her own personal experience of marginalization within the organizing community to show how trainers can be more mindful of the diversity of their members as they strive toward a common goal. The book features a clear, actionable, step-by-step process to set up and create a welcoming space for activist leaders to collaborate for positive change. Stout details ways in which trainers should reach out to different groups, listen to and understand needs and concerns of the group, create a welcoming space for all voices, foster agreements, ensure the visibility of all members.

The development of the social web - the set of digital tools that allow people to connect with one another and share their stories - offers extraordinary potential to change what voices get heard in the global conversation. This is unlike anything the world has seen in a thousand years. Change agents working to make the world a better place need not just to be on board with social media but also need to drive and shape the conversation.Share This! explains the importance of social media as a part of an overall ecosystem of tools for change and examines how broader participation by marginalized voices can foster opportunity on both the individual and collective levels. Tech savant Zandt devotes special attention to the challenges that women face, including concerns about privacy, security and reputation and includes interviews with Shireen Mitchell, Danah Boyd, Cheryl Contee, Beka Economopoulos and other social media experts who work within specific communities addressing race, class and gender disparities. In a voice both authoritative and irreverent Zandt provides an accessible guide to what the social networking tools are, how woman and minorities can use them strategically, where on the web readers can directly experience their power and why these technologies are so critical to transforming our daily lives.

Joan Hangarter bought a disability policy in 1990 to protect her should she ever become seriously ill. She dutifully paid her annual premiums for nearly a decade. But when she became disabled, she and her children found themselves homeless and bankrupt when her insurer—UnumProvident—stopped paying her benefits. With the help of attorneys Ray Bourhis and Alice Wolfson, Hangarter won a landmark $7.7 million jury verdict against Unum. Hangarter’s dramatic story illustrates in shocking detail how insurance companies put profit above the promises they make to policyholders. Exposing the intricate systems insurance companies use to target and terminate expensive claims without just cause, Bourhis reveals the back-room mind-set that drives these illegal practices. He shows how low-level employees are duped into unethical conduct, how insurers manipulate data and witnesses in the few cases that do go to trial, and exactly what ordinary people are up against when forced to take on these behemoths. Bourhis paints a frightening picture of how key decisions by Congress and the US Supreme Court have enabled these schemes to continue unchecked—and he provides a sorely needed roadmap to reform.

IMPROVING PROFIT is the number one objective of business leaders, yet most do not truly understand how to move beyond the basics when it comes to cost reduction for profit improvement. Typically, a company's response to reducing cost is to reduce the workforce. People are laid off in large numbers and dollars are saved-or so it seems. This is a mistake, a short-term solution. Profit Building provides a better approach, one that focuses on profit improvement as a stand-alone process, demonstrating how an organization can achieve its goals to improve profitability and reduce cost through a proven method based on team innovation management. Perry J. Ludy offers a hands-on guide that shows managers how to move profit-and-loss financial reviews beyond the basics to creative solutions and genuine action plans. Using the author's four-step Profit Building Process (PBP), Profit Building shows how to organize teams with the specific purpose of improving profit-while providing an opportunity for employees to participate in developing cost reduction strategies so that profit improvement is perpetual. A system of step-by-step activities designed to produce immediate and continuous results, the PBP shows managers how to apply concepts from prior learning-such as teams, innovation management, and performance improvement planning-to create tailor-made strategies for any organization. And it introduces "Questions Brainstorming," a new twist to traditional brainstorming that fosters avid group participation resulting in better solutions. In order to achieve success beyond today, business leaders must leverage all resources available within the organization to improve profit, reduce cost, and create a better place to work. Profit Building is an executive handbook and a quick desk reference for managers that shows how to do just that.

Most business books on social media have focused exclusively on using it as a marketing tool. Many employers see it as simply a workplace distraction. But social media has the potential to revolutionize workplace learning. People have always learned best from one another social media enables this to happen unrestricted by physical location and in all kinds of extraordinarily creative ways. The New Social Learning is the most authoritative guide available to leveraging these powerful new technologies.Tony Bingham and Marcia Conner explain why social media is the ideal solution to some of the most pressing educational challenges organizations face today, such as a widely dispersed workforce and striking differences in learning styles, particularly across generations. They definitively answer common objections to using social media as a training tool and show how to win over even the most resistant employees. Then, using examples from a wide range of organizations Bingham and Conner help readers sort through the dizzying array of technological options available and decide when and how to use each one to achieve key strategic goals.

Negotiation impacts every aspect of our lives, from our relationships with family members and neighbors, to the transactions we make as customers, to the deals we strike on the job. Yet it's a skill too often ignored. For many, the prospect of negotiating makes them uncomfortable, nervous, even frightened. This plague of "negotiaphobia" is what The One Minute Negotiator will remedy.Don Hutson and George Lucas use an engaging business parable to tell the story of a high-level sales professional who learns to master a simple yet profound approach to negotiations, one that can be applied to any situation: getting the best loaner car while your car is in the shop, seeking a fair solution after a hotel messes up your reservation, closing a deal to get your product in a big-box retail store, settling on the price for your new home in short, any transaction. The key is flexibility. Most books on negotiation preach one of two gospels: thou shalt collaborate or thou shalt compete. Either everybody works together toward a common goal, or the process is basically adversarial. The problem is no two negotiations are alike-one strategy cannot fit all. The One Minute Negotiator teaches you four potential strategies and shows how to choose the one best suited to the situation, your own inclinations, and the strategy being used by the other side. Besides the obvious benefits, conquering negotiaphobia will reduce your stress level. You'll never walk away thinking about what you should have asked for or might have gotten. Instead, with the tools Hutson and Lucas provide you can confidently and consistently guide any negotiation to the best possible conclusion.

There are extraordinary ideas inside your head but you're blocking them. Left to it's own devices, your brain shies away from the unfamiliar and unconventional. To grab the treasure in your mind, you have to distract your brain. For Mark Levy, the answer is freewriting. It's a deceptively simple technique: just start writing about something you care about. Anything. Forget about grammar, punctuation, and spelling. Set the timer and go. But it's far trickier than it sounds. We all have an internal editor that censors our thoughts before they hit paper. Levy shares six secrets designed to knock this editor out and let your inner genius run free. He also includes problem solving and creativity stimulating principles you can use if you get stuck seven of which are new to this edition. Also new to this edition is an extensive section on taking your raw unfiltered freewriting and refining it into something you can share with the world. Although freewriting's roots are as a private brainstorming technique, Mark and his clients have found that, with some tweaking, it's a great way to generate ideas for articles, blog posts, presentations, even books.Our first reaction to a problem is often to tackle it head-on. Mark Levy says that's wrong your head might be the problem. Freewriting offers a way to trick your conscious mind into letting your unconscious generate more ideas than you ever thought possible.

The leading author and senior statesman in the field of diversity management identifies the most effective diversity management philosophies, strategies and practices from around the world.Today's competitive economic environment makes it necessary to access the most effective managerial philosophies possible - this is as true for diversity management as it is for management in general. It extends to both corporations with operations in multiple countries and those indirectly experiencing the impact of globalization. Even organizations that conduct business in only one country are finding that global interconnectedness, created through communications and technology, makes it difficult to avoid the influence of world dynamics in their industry and related sectors. It has become urgently important to possess awareness of "best in the world" philosophies.However, the field of diversity has not yet progressed towards a standard. We have neither established what "world class" is, nor specified how it might be achieved. Until now World Class Diversity fosters ease of comparison, discussion and analysis across the globe and offers a process for addressing any diversity issue. Given the multiplicity of approaches to diversity around the globe, "world class" status requires a process that can be adapted to any approach and used with any mixture. This book provides the blueprint to create an effective new approach, describing a common language for dialogue across countries. By creating a unified terminology and framework for implementation, World Class Diversity Management aims to become the standard and foundational text for diversity managers across the globe.

A new movement is afoot that promises to save the world by applying the magic of the market to the challenges of social change. Its supporters argue that using business principles to solve global problems is far more effective than more traditional approaches. What could be wrong with that? Almost everything, argues former Ford Foundation director Michael Edwards. In this hard-hitting, controversial exposé, he marshals a wealth of evidence to reveal that in reality, a market approach hurts more than it helps. Real change will come when business acts more like civil society, not the other way around.

The Power of Appreciative Inquiry describes a wildly popular approach to organizational change that dramatically improves performance by encouraging people to study, discuss, learn from and build on what's working, rather than simply trying to fix what's not. Whitney and Trosten-Bloom use examples from many different types of organizations to illustrate Appreciative Inquiry (AI) in action. A how-to book but not a manual, The Power of Appreciative Inquiry describes the newest ideas and practices in the field of Appreciative Inquiry since its inception in 1985.In updating the second edition, the authors conducted an appreciative inquiry with first edition readers, focusing especially on users in markets and universities. At the urging of these readers, the authors have included a new chapter on "sustaining positive change," as well as a host of new examples and other enhancements.

All modern group processes that are open to collaboration or to flattening the hierarchy are based in some way on circle practices. As organizations of all kinds move increasingly toward shared and rotating leadership, they are calling on the circle model to form sustainable teams and adopt circle driven group processes such as World Café, Open Space and Art of Hosting. Meetings in the round have become the preferred tool for moving individual commitment into group action.This book lays out the structure of circle conversation, based on the original work of the co-authors who have studied and standardized the essential elements that constitute circle practice. It takes readers through a circle visual (the Components of Circle) and presents both structure and story so that readers understand how these elements come into play and how they interrelate and interact. It also embeds circle process experience in stories and examples drawing on the authors' 15 years of experience as global thought leaders and originators of this form, and it presents detailed instructions and suggestions for getting started, setting goals, and solving conflicts.

Many experienced facilitators, OD consultants, coaches, and organizational leaders increasingly find themselves "standing in the fire" - working in situations where group and community members are polarized, angry, fearful and confused. Facilitator Larry Dressler has come to believe that simply picking up yet another method or technique won't help in situations like these. What has a truly transformational impact is what he calls the facilitator's presence. Cultivating an ability to access a compassionate presence that people experience as open, authentic and clear in intention during the most difficult situations moves facilitators from being competent professionals to being on a path toward self-mastery. Standing in the Fire offers a set of self-directed principles and practices that enable facilitators to work on themselves to keep their emotional balance no matter how overheated things threaten to become. It brings together profound teachings from diverse fields, including western psychology, eastern spiritual practices, the arts, social sciences and medical research. Dressler's grounded, empathetic approach helps readers reawaken and discover an untapped capacity that comes from within and is expressed as a powerful presence standing in service to a group.

Work and art are not, as we have come to believe, mutually exclusive. The industrial revolution, it can be said, drove art out of work. Our new-found ability for mass production robbed workers of their art, forcing them to find "jobs." Work quickly came to be viewed as something we do to survive and art merely something to hang on our walls. The reward for work became extrinsic rather than intrinsic. Instead of pursuing joy within work, we began to pursue it in leisure and in the external rewards of employment. In Artful Work, Dick Richards reminds us that all work can be artful, and that artfulness is the key to passion and commitment. He applies the assumptions of artists about work and life to the challenges facing people and organizations in today's rapidly changing world. This book provides a new perspective on those challenges that is both practical and visionary, singing a provocative new tune for those journeying to make work more meaningful and joyful, and organizations more committed to their purposes. Readers will learn to take an inspired approach to their work, renewing their experience of it as a creative, participative, and purposeful endeavor. There are seven basic assumptions of the concept of Artful Work: o All Work Can Be Artful o The Reward for Artful Work Is In the Doing o The Ambition of Artful Work Is Joy o All Work Is Spiritual Work o Artistry Demands That the Artist Own the Work Process o Artful Work Requires Consistent and Conscious Use of the Self o As the Artist Makes the Work, the Work Makes the Artist Artful Work sets forth an entirely new way of thinking about all of the work we do, and the organizations that contain our work. It offers a compelling guide to honoring artistry in our work, organizations, and leadership roles, and creating workplaces that truly honor our passion. It speaks to the courageous and hopeful among us who seek to make our work and workplaces more joyful and productive.

It is a common belief that there is an entrepreneurial personality-that a certain type of person is capable of becoming a successful entrepreneur, while others are not. Research supports this view, and yet there are countless stories of people who have failed in one entrepreneurial venture only to succeed in another, and still others who have achieved initial success, yet failed when their company reached a certain size. John B. Miner, an expert in the fields of entrepreneurship, human resource management, and personality psychology, has spent 20 years researching these and other curiosities about entrepreneurial success. In this groundbreaking book, he details his extensive research that shows that there is not a single entrepreneurial personality type, but rather, there are four distinct personality types that make for successful entrepreneurs. Based on 20 years of research and a systematic seven-year study of 100 entrepreneurs, The 4 Routes to Entrepreneurial Success details the distinctive characteristics of each of the four types and explains why they succeed or fail. Using Miner's self-assessment questionnaire, you'll discover whether you possess the talents, skills, and characteristics it takes to start and run your own business. The results of the questionnaire will help you determine how you can be successful as an entrepreneur. The different routes by which each of the four types achieves success are explored in detail, and numerous real-life examples of established entrepreneurs are included throughout. If you're a would-be entrepreneur, this accessible, easy-to-read, and practical book can help you achieve the success you dream of. Miner explains that, to be successful, entrepreneurs must concentrate on their special talents and strengths, while finding ways to compensate for their weaknesses to accomplish the rest of the business process. For instance, while Supersalespeople are experts at bringing in new customers, they often lack the necessary management skills to run a successful business, and therefore need someone else to oversee the operations. Expert Idea Generators are good at creating new ideas, but need others to develop effective systems to get them to market. The characteristics of each type of entrepreneur are explored in detail, as well as the routes by which each achieves success, and numerous real-life illustrative case studies of established entrepreneurs are included throughout. Most importantly, Miner provides individuals with practical guidelines for mapping out their own routes to success. The 4 Routes to Entrepreneurial Success can help you assess not only whether your personality is suited to the entrepreneurial lifestyle, but also what type of venture you should consider and what role you should play in your business to guarantee success. In addition to outlining each type's inherently appropriate career route, Miner insightfully addresses gender differences, the value of entrepreneurial development and formal degree programs, and entrepreneurial options for those who do not fit into any of the types described. The 4 Routes to Entrepreneurial Success will help prospective entrepreneurs assess their own talents and determine what type of venture offers them the greatest chances for success. Established entrepreneurs will gain new perspective on current problems and learn to foresee and avoid potential pitfalls. Senior managers and human resource managers will find valuable tools for staffing corporate ventures, while bankers, venture capitalists, and other investors can better assess the risk and return related to their investment.

This is what you won't read about in business school.Through decades of running businesses, Lisa, Margot and the case-study interviewees included here have learned about dealing with "the tough-stuff". The narrators and contributors provide guidance and counsel and relate true, sometimes shocking, stories about their companies that exemplify the hardships other entrepreneurs will encounter. Because the contributors are diverse leaders from various sectors and industries the book is useful to new, existing and shifting entrepreneurs. It follows the trajectories of successful business leaders throughout the nation who have faced a host of problems and survived. Here is a book that readers can look to for affirmation, hope and tools. The authors and case-study participants supply tried-and-true methods for addressing these struggles. Dealing with the Tough Stuff is honest help told through entrepreneurs' engaging stories of failure and triumph.

Did Supreme Court sell out America's citizens in the nineteenth century, with consequences lasting to this day? Is there a way for American citizens to recover democracy of, by, and for the people?Thom Hartmann takes on these most difficult questions and tells a startling story that will forever change your understanding of American history. Amongst a deep historical context, Hartmann describes the history of the Fourteenth Amendment created at the end of the Civil War to grant basic rights to freed slaves and how it has been used by lawyers representing corporate interests to extend additional rights to businesses far more frequently than to freed slaves. Prior to 1886, corporations were referred to in U.S. law as "artificial persons." But in 1886, after a series of cases brought by lawyers representing the expanding railroad interests, the Supreme Court ruled that corporations were "persons" and entitled to the same rights granted to people under the Bill of Rights. Since this ruling, America has lost the legal structures that allowed for people to control corporate behavior. In this revised and expanded second edition, Hartmann incorporates specific examples from today's headlines and proposes specific legal remedies that could truly save the world from political, economic and ecological disaster.

Organizational change pioneer Richard Axelrod explained in the first edition of Terms of Engagement why the old mechanistic approaches to change no longer worked, and offered four essential new principles that lead to an engaged organization: I. Widen the circle of involvement; II. Connect people to each other and ideas; III. Create communities for action; and IV. Practice democratic principles.Drawing on numerous examples from such companies as Hewlett-Packard, Mercy Healthcare, First Union Bank, and others, Dick explained how the four principles of the Engagement Paradigm enabled leaders to create energy and commitment instead of apathy and resistance. Recognizing the potential for misapplication, he also showed how engagement can disengage, and identifies potential pitfalls to avoid.In this revised 2nd Edition, Dick again focuses on the four engagement principles but updates them to reflect current thinking and trends. It focuses on leadership and engagement, contains updated research findings on employee engagement and productivity, and includes more case studies and stories from a wider range of industries and organizations