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Smiling Service provides training tools to help you master excellent service that increases your revenue over time. Clients feel valued when you provide top-notched service and show them that selecting your company was the wisest decision they could have made with their hard-earned money. This book gives step-by-step instructions on how to improve your service skills on site.These lessons were formulated from years of providing quality service for local and state level government agencies, non-profits, corporations, and private clients, as well as actual corporate training sessions conducted by award-winning caterer and speaker Roxanne Easley. Thousands have elevated their personal and business goals specifically in the service areas, and have grown their businesses because of this material.Roxanne continues to create opportunities to provide practical and proven strategies virtually and in person and now through this book. You will learn many dos and don'ts of service in the food industry. This active workbook will help you and your staff with skills to make your customers feel valued.

Making Wings is a collection of short stories and poems that range from quirky to funny to sexy. The title poem is dedicated to the author's biggest supporters. The title short story is a touching tale of a woman who impacts grieving families with her special gifts. Be encouraged, motivated, and inspired by this instant classic collection, the first fiction works published by C. Nathaniel Brown since his debut book, I Always Put the Seat Down.

Figuring out what to do with your hair is a battle most women face. The Hair Commandments is a reference of "shalls" and "shall nots" from the combined point of view of hair stylists, dermatologists, beauty suppliers, distributors, and you. This is an unbiased approach that will help you make wiser choices for your hair while saving time and money.

Xs, Os, & Ws: Inspirational Stories from Successful Basketball Coaches is a motivational resource that features quotes and stories of wisdom from more than 100 basketball coaches from all levels. Take a journey inside the coach-player relationship as coaches share on such topics as faith, family, success, character, teamwork, and work ethic. Authored by award-winning writer C. Nathaniel Brown with a Foreword by ESPN's Jemele Hill, co-host of Numbers Never Lie, and Afterwords by Boys & Girls Club of America's Masud Olufemi and Ajamu Banjoko.

Evidence shows that Vitamin C provides numerous health benefits and it is an essential nutrient for the human body. In the way Vitamin C provides nutrients for the body, so shall this book provide essential nutrients for the soul. Vitamin C for the Soul is about embracing our unique journeys in the healing process, understanding the lessons in the trying times and appreciating the good times. There are four phases to this healing process: Recognition; Acceptance; Change; and Maintenance (R.A.C.M). Using this book as a guide through the R.A.C.M. process mirrors a person seeking Vitamin C to battle an illness. Through this process, there will be pain, tears, laughter, indifference, and disappointments. It may even feel like an emotional rollercoaster. This inherent tug of war, which may feel like spiritual warfare in your current situation, can motivate you and provide some of the insight that leads to real change. Vitamin C for the soul will challenge you to tap into your inner strengths and equip you with new tools to embrace life's complexities.

A Humble Mask on a Prideful Face is an autobiographical study that explores pride and how it affects all aspects of our lives: prayer; family; friends; church; home; and your relationship with God. Author Daniel J. Fisher refers to it as a journal cleverly disguised as a book. He uses his journey to help readers gain a greater under understanding of how pride impacted his spiritual life, forced him to evaluate his relationship with God and others, and created a passion to help others understand and overcome pride issues on their way to spiritual wholeness. The book dispels a primary myth about pride: how pride can be present in a broken place as much as in an arrogant place.

The hosts of the Survival Radio Christian Network deliver a powerful anthology of testimonies, stories, and shouts of victory in this unique book. Whether you are on a quest to self-discovery, battling addictions, or searching for your God-given purpose, Let Me Testify: Messages of Triumph, Purpose and Survival gives readers a glimpse inside the minds and hearts of these amazing writers as they share their Christian faith and experiences. Contributing writers: Clarence White III, Omon Kenneth Oni-Eseleh, J.B. McGee, Johnnette Young, Joyce White, Joy Marino, Larry McKenzie, Sharon D. Green, Terrelle Lewis, Tanya Lewis, and Yolanda Powell.

Not many people can survive going to jail, depression, lost of family and friends, or being publicly humiliated. But one man overcame all of these experiences of life and then some and wrote a book about it to help others. C. Nathaniel Brown writes a compelling and transparent account of many of his struggles as he strives to become a better man and a better Christian. In this book, Devil in the Mirror: Overcoming the Enemy's Attack, Brown describes his journey for spiritual wholeness by sharing first-person accounts of life lessons, spiritual guidance, and principles he believes will offer hope to many in similar situations. He writes in the book: "I got the title, Devil in the Mirror: Overcoming the Enemy's Attack, as I submitted to the process that God placed me in to make sure that I was indeed becoming the man that He called me to be. I had to go through some things. I had to see some things. I had to feel some things. I had to lose some things. In other words, I had to die. That was personal. I wrote about how at 30, God gave me a message I thought I was only to teach or preach. But it was much more than a message for the people. It was a message for me. To briefly summarize, God asked, "What would you do if you only had 31/2 years to live?" It was deep. I began to study the 31/2-year public ministry of Jesus Christ. I didn't realize then that in 31/2 years I would die and need the power of God to resurrect me. The devil thought I was a pawn in his game, but what the devil meant for evil God turned for good. God used the devil to get glory. But in doing so, it takes exposing each one of us, the devils in us, the flaws in our character, in our ministries, and Satan himself. When the devil's plan backfires, sometimes we get hit by some of the pellets and sustain flesh wounds. But the devil absorbs the severe injuries, severe unto death. We live to tell the stories." Brown reveals the hurts of his self-examination process. He shares intimate details such as being tormented by abortions in his life, being arrested on indecent assault charges, and being separated from his family. But he doesn't stop at the pain of the tragedies, he shares how he was able to discover breakthrough. Devil in the Mirror is a blueprint for anyone battling depression, lost of family members, or simply trying to become a better person.

Walking the Tightrope of Life is a guide designed to assist the helping professional struggling with compassion fatigue and/or burnout to find renewal in their work and to enjoy a healthy work-life balance.

Being sparked with the curiosity about female relationships, their many dynamics and using her own experiences as a backdrop, Necole F. Turner penned Reflections of the Butterfly: Affirmations for Empowerment to provide encouragement for many who have been frustrated by failed friendships. Finding that the start of successful relationships begins with a positive self-image, Turner became motivated to help women become more aware of their uniqueness and beauty. In the book, she highlights the journey to self-discovery and that there will be pivotal moments of pain, solitude, and joy that lead to becoming that beautiful "Butterfly."

Have you ever experienced disappointments, pain from losing a loved one, or divorce? Have you ever struggled with balancing the joys of life and emotional indifferences? Vitamin C: The Healing Workbook for the Mind, Body and Soul is a blueprint for healing along life's journey. This book provides practical resources and life-applicable tools to facilitate sustainable change. Each chapter includes a thorough workbook section that allows you to work through some of your most pressing issues and experience the healing you desire.

As we look around in the world, we realize that there aren't many great examples of Godly women. The world glorifies everything that is contrary to the Bible, telling us that this is how we are supposed to live our lives. Unfortunately, the bad examples are the examples that many of our women both in the church and outside of the church tend to be drawn to. Our women are taught that promiscuity is the norm, fornication is fun, adultery is acceptable, marriage is overrated, submission is slavery, homosexuality is magnified and godliness... what's that? This is the mindset of our generation. This book includes a collection of writings from different women, with unique stories, experiences, and identities. None of these women are perfect, for we have all sinned and have fallen short of His glory. Therefore, this book will not contain perfect stories, from perfect women; it will contain stories from imperfect women who were saved by a perfect God. The testimonies of these women prove that there is power in the blood of Jesus Christ, there is power in the cross, and that His names saves.

Manic is a story of self-discovery, challenges and triumph. As Terrelle T. Lewis shares his journey of being diagnosed bipolar and battling manic depression, he finds his comfort and peace in his faith and a desire to touch the world through his testimony. Written and illustrated by Terrelle himself, this book reveals the struggles of being institutionalized in psychiatric facilities, discovering support in relationships, and ultimately declaring victory by surrendering his life to the will and calling of God.

Have you ever struggled with what to say when your boss asks you to do something outside of your job description? Have you ever found yourself regretting what you said in the heat of the moment at work? Have you ever wanted to address work conditions but hesitated because "it's not something we talk about"? Here's Your Script! Keep Your Foot Out of Your Mouth and Your Butt Employed is a valuable resource that helps employees address many of the common situations faced in the workplace. It is your blueprint for what to say in those critical moments that could be the difference between employment and unemployment. Author Nicole Narvaez Manns, Professional in Human Resources, helps people hone their filter skills and still get their point across in many uncomfortable professional situations.

Free Me 2 Be Me shares Erika Weather's ups and down from childhood into adulthood, from her journey with breast cancer to her journey to not only survive but to thrive. She delves into how she believes people get cancer, how our choices shape who we are, and the consequences that can come with those actions. Her journey is proof that mistakes can become miracles. Not only is this book encouragement for women battling cancer, it also offers inspiration and motivation for people trying to discover their purposes and dealing with relationships... familial, intimate, and friendships. To every young lady, continue to chase those dreams, keep making those goals and checking those accomplishments off your list, then add some more. Remember... you are enough! Believe! WE WILL BE VICTORIOUS!!