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More bling for the buck! The #1 guide to American slang is now bigger, more up-to-date, and easier to useThis new edition of McGraw-Hill's Dictionary of American Slang and Colloquial Expressions offers complete definitions of more than 12,000 slang and informal expressions from various sources, ranging from golden oldies such as . . . golden oldie, to recent coinages like shizzle (gangsta), jonx (Wall Street), and ping (the Internet). Each entry is followed by examples illustrating how an expression is used in everyday conversation and, where necessary, International Phonetic Alphabet pronunciations are given, as well as cautionary notes for crude, inflammatory, or taboo expressions. This edition also features a fascinating introduction on "What is Slang?," a Thematic Index that cross-references expressions by standard terms--such as Angry, Drunk, Food, Good-bye, Mess-up, Money, and Stupidity--and a Hidden Word Index that lets you identify and locate even partially remembered expressions and phrases.

Create Business and Generate Profits in New Markets through Innovation!"The best account I have read about how companies can enable and support internal entrepreneurs to achieve innovation-led growth."Philip Kotler, S.C. Johnson & Son Professor of International Marketing, Kellogg School of Management"An essential resource for both private and public sector leaders seeking to align new business creation with an organization's mission and strategy . . . and achieve results."William J. Perry, former U.S. Secretary of Defense"Wolcott and Lippitz are not only insightful, they are spot on. This is exactly the book corporate leaders--from CEOs and functional executives to corporate entrepreneurial teams--need to help them navigate the exceptional challenges of organic growth and innovation."Betsy Holden, Senior Advisor, McKinsey & Company, and former Co-CEO, Kraft Foods, Inc.About the Book: IBM reports $15 billion of annual new revenues from 22 Emerging Business Opportunities.In 2008, $4 billion in revenues from companywide innovation efforts allowed Whirlpool to maintain its top line, despite global recession and the steep drop in housing markets.A DuPont business group leader, Ellen Kullman, backed an ambitious new business creation program and later became DuPont's CEO.Each of these companies has learned how to create new businesses on a repeatable basis.In Grow from Within, two leading scholars from the Kellogg School of Management explain how your company can discover the right approach to corporate entrepreneurship and make it profitable.Taking innovation to the next level, corporate entrepreneurship is the process of building new businesses within an established organization--new businesses that are distinct from the core company but that leverage some of its most powerful assets.Grow from Within examines: The fundamentals of designing a new business The four dominant models of corporate entrepreneurship Ways to align your innovation program with your strategy Leadership requirements for developing new businessesInnovation is critical to business success and growth, but it's only the first step. Without strategically driven processes to turn insights into growing businesses, even the best ideas can fail. Creativity is often serendipitous;innovation management should not be.Grow from Within provides the knowledge you need to conceive and design valuable new businesses that breathe life into ideas and dramatically improve your top and bottom lines.

An Arsenal of Shrewd Tactics and Winning Strategies to Make You a Major Account Sales SuccessKnowing how to get to the decision maker, deal with the competition, understand buyer psychology, and service the client--these are the keys to success when you need to nail down major accounts. Now, for the first time, here's a book of practical, proven-effective strategies and tactics for the entire major account sales cycle.Based on Neil Rackham's exhaustive research, the strategies you'll find here will enable you to . . .Tailor your selling strategy to match each step in the client's decision-making process.Ensure that you won't lose your customers because you'll know the psychology of the buyer and how to respond to their doubts.Gain entry to accounts through many different windows of opportunity.Deal with competitive situations, take on bigger competitors, and win using strategies that the author's meticulous research shows are employed by the most successful salespeople. Handle negotiations, concessions on price, and term agreements skillfully and effectively.Offer the ongoing technical and maintenance support that keeps your major accounts yours.From a world-renowned sales innovator, this first-of-a-kind A-to-Z presentation of major account strategy puts sales success in your hands. Make it yours today. Read Major Account Sales Strategy.

Digital Leaders are Made--Not Born"Fail forward, fail fast, fail better is a winning concept from Qualman's latest book, Digital Leader." -- Tony Hsieh, New York Times bestselling author and CEO of Zappos.com, Inc."People with a passion for something can be infectious. It's obvious that Erik Qualman's passion is social media." -- Dan Heath, New York Times bestselling author of Made to Stick and Switch"Qualman is to social media what Deming is to quality and Drucker to management." -- Scott Galloway, professor, Stern School of Business, NYU"Erik Qualman is a Digital Dale Carnegie." -- Todd Young, CEO, ProspXAbout the Book: "Digital footprints are what we post about ourselves. Digital shadows are what others upload about us. Collectively, they have changed the world forever. As leaders and future leaders we need to adapt to this new world." -- from Digital LeaderDigital leaders are made, not born--you have it within you to become an effective digital leader. As a leader in the digital age, your reach is boundless. With advanced technologies, you can exert more direct and indirect influence than ever before--anywhere at any time. And everything you do, fail to do, and wish you didn't do is documented forever in the digital universe.Digital Leader explains how to take full advantage of everything the digital age has to offer, while avoiding common pitfalls that can damage your "digital legacy."Bestselling author Erik Qualman explains what modern leadership means and describes how to be an effective leader in the digital world. In order to succeed, you need to adjust your leadership skills to adapt to today's digitally open world--and you need to start today. Qualman breaks the process down into five powerful truths you can use to establish your leadership "stamp" Simple: success is the result of simplification and focusTrue: be true to your passionAct: nothing happens without action--take the first stepMap: goals and visions are needed to get where you want to bePeople: success doesn't happen aloneBasing his conclusions on a wide range of research and resources, Qualman provides an abundance of real-world examples and tips to help you create a path to success while leading others to achieve their best.

Win more deals with the perfect sales story!"Power Messaging is a foundational element in our global marketing campaigns and sales training programs. We believe the concepts are core to engaging in customer conversations that are focused on their outcomes and what they want to achieve."--Karen Quintos, CMO and SVP, Dell Inc."The concepts outlined in this book are critical skills to building a world-class presales organization."--Ken Hamel, Senior Vice President, Global Solutions and Presales, SAP"Our new messaging, using the approaches presented in this book, is great and is being widely used by our sales team. We've never had a year end sales meeting with content that was met with such widespread acceptance and enthusiasm."--Jerry D. Cline, Senior Vice President, Retail Sales and Marketing, AmerisourceBergen Drug Company"The best salespeople sit across the table and make change easy for their customer by creating a succinct story and vision for what to change, how to change it, and how it will impact customer results. An enterprise focus on sales messaging, using the concepts in this book, is the hidden secret to driving incremental sales productivity and overwhelming customer success!"--Ken Powell, Vice President, Worldwide Sales Enablement, ADP"The Power Messaging techniques in this book are the foundation of how our marketing team creates our sales messages, as well as the process our field sales teams use for delivering that message in a unique and compelling way. At Kronos our results are a reflection of the power of the tool."--Aron Ain, CEO, KronosAbout the Book: In today's highly competitive world of complex sales, commoditization of your brand is one of the greatest dangers. You must differentiate yourself from the competition--or you will lose out. And the way to do that is through customer engagement. Rather than sell your own corporate story and brand message, you need to tell customers their story--the one in which they are the heroes and they achieve success.Erik Peterson and Tim Riesterer have been developing and honing their Power Messaging sales technique for more than 20 years, and now they reveal all their secrets in Conversations That Win the Complex Sale. Presenting a catalog of facts or playing 20 questions with prospective customers is the surest way to lose the sale. Peterson and Riesterer provide the tools you need to recraft your message into a compelling story that wins more deals.With Conversations That Win the Complex Sale, you'll learn how to: Differentiate yourself from the competition by finding your "Value Wedge"Avoid parity in your value propositions by creating "Power Positions"Create a message that can literally double the number of deals you close Spike customer attention and create "Wow" in your conversations Prove all your claims without resorting to lists of boring facts and statisticsYour competitors are out there telling their own corporate story--a story customers don't want to hear. Now is the time to seize the moment. This book is the one and only source you need to reframe your sales story and turn the tables on the competition by fully engaging their would-be customers.Conversations That Win the Complex Sale helps you create and deliver messages that customers care about, giving your brand the clear edge in today's crowded markets.

The #1 annually updated general medical text -presents the most important diagnostic and treatment recommendations as well as the most useful new clinical developments in every field of adult medicine.For more than six decades, CURRENT Medical Diagnosis & Treatment has been delivering the authoritative information students, residents, and clinicians need to build their medical knowledge, expertise, and confidence. Written by top experts in their fields, this unmatched guide is formatted in a way that enables readers to find the answers they need quickly and easily.CURRENT Medical Diagnosis and Treatment 2024 reflects the latest developments in medicine, guidelines, references, and more. You'll find authoritative, evidence-based coverage of more than 1,000 diseases and disorders along with a concise, yet thorough synopsis of diagnosis and treatment. This trusted classic covers all aspects of outpatient and inpatient care and includes discussion of new developments and breakthroughs in medicine.CURRENT Medical Diagnosis and Treatment 2024 features:A comprehensive approach to patient care, focusing on the diagnostic tools relevant to dailyCoverage of more than 1,000 diseases and disordersHundreds of drug treatment tables for quick access to indexed trade namesAnnual updates to topics in all chapters in a consistent format, drugs, tables, and imagesYear in Review highlighting the many topics with significant clinical changes over the last yearEssentials of Diagnosis for most diseases/disordersDiagnostic and treatment algorithms present complex information in an at-a-glance styleHundreds of full-color photos and illustrationsNew to this edition:Latest USPSFT recommendations for cardiovascular risk preventionSignificant new opioid prescribing guidelines from the CDCClarification on the distinction between uncontrolled hypertensive and hypertension emergencyLatest classification of lymphomas released by the WHORecommendations for the initiation and titration of treatment for chronic hypertension in pregnancyCurrent treatment guidelines and medications for H pylori infectionClassification of the role, dosing, and potential risks of JAK inhibitors and anti-23 antibody (Risankizumab) in the treatment of IBDUpdates that underscore the growing utility of combination treatments for high LDL levels, especially among high and very high-risk patientsThe WHO revision of the pathological classification of renal cell carcinoma to assist with prognosis prediction and treatment decisions

PRAISE FOR BOUNDARY SPANNING LEADERSHIP"Fostering a culture of teamwork among business units and partners is crucial for bottom-line success. This groundbreaking book, packed with practical examples and based on solid research, shows us how to get started." -- Marc Noel, Chairman, Noël Group LLC "In this deeply insightful look at the demands on 21st-century leaders, Ernst and Chrobot-Mason outline six boundary spanning leadership practices derived from case studies and research with thousands of participating managers. This work is bound to be one of the most important management books of the decade." -- David A. Thomas, Ph.D., H. Naylor Fitzhugh Professor of Business Administration at Harvard Business School "Few books capture the needs and narrative of today's business and so elegantly lay out a plan to address its challenges. Boundary Spanning Leadership nails this . . . Consume it and play your role!" -- Andy Stefanovich, Chief Curator and Provocateur, Prophet "Boundary Spanning Leadership draws on rigorous global research and real-world experience to help leaders move into new frontiers where they can find answers and practices for creating success." -- Jack Stahl, former CEO, Revlon, and President /COO, Coca-Cola "The future will be punctuated by new spans across old boundaries. This book shows you how to improve your span ability." -- Bob Johansen, Ph.D., Distinguished Fellow, Institute for the Future, and bestselling author of Get There Early and Leaders Make the FutureCatalyze collaboration, drive innovation, transform your organization--with Boundary Spanning Leadership you can put it ALL together!We live in a world of vast collaborative potential. Yet all too often, powerful boundaries create barriers that can splinter groups. And this can lead to uninspiring results. To transform borders into frontiers in today's global, multistakeholder organizations, you need Boundary Spanning Leadership.Powered by a decade of global research and practice by the top-ranked Center for Creative Leadership (CCL), this book takes you from rural towns in the United States to Hong Kong's skyline and from a modernizing South Africa to the bustling streets of India, showing you how to build bridges across boundaries.Through compelling stories and practical tools and tactics, you'll learn how to apply the six boundary spanning practices that occur at the nexus where groups collide, intersect, and link: Buffering defines boundaries to create safety Reflecting creates understanding of boundaries to foster respect Connecting suspends boundaries to build trust Mobilizing reframes boundaries to develop community Weaving interlaces boundaries to advance interdependence Transforming cross-cuts boundaries to enable reinventionTogether, these practices combine to create what authors Chris Ernst and Donna Chrobot-Mason call the Nexus Effect. The Nexus Effect allows groups to be more agile in response to changing markets; be more flexible in devising and deploying cross-functional learning and problem-solving capabilities; work with partners in deeper, more open relationships; empower virtual teams; and create a welcoming, diverse, and inclusive organization that brings out everybody's best.Boundaries exist. What matters most is how you work to bridge these divides and transform your organization's wide-ranging talents and knowledge to deliver value. With Boundary Spanning Leadership, the possibilities are limitless.For more about the book and free resources, visit www.spanboundaries.com.

The world's bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results--The Toyota Way.A must-read for service professionals of every level, this essential book takes the proven Lean principles of the bestselling Toyota Way series and applies them directly to the industries where quality of service is crucial for success. Jeff Liker and Karyn Ross show you how to develop Lean practices throughout your organization using the famous 4P model. Whether you are an executive, manager, consultant, or frontline worker who deals with customers every day, you'll learn how take advantage of all Lean has to offer. With this book as your guide, you'll gain a clear understanding of Lean and discover the principles, practices and tools needed to develop people and processes that surprise and delight each of your customers. These ground-tested techniques are designed to help you make continuous improvements in your services, streamline your operations, and add ever-increasing value to your customers. Fascinating case studies of Lean-driven success in a range of service industries, including healthcare, insurance, financial services, and telecommunications, illustrate that Lean principles and practices work as well in services as they do in manufacturing.Drawn from original research and real-world examples, The Toyota Way to Service Excellence will help you make the leap to Lean.

Build a relationship with your customers and close the sale more surely.The Socratic approach respects the power of the customer. The customer has the need, the power, and the decision-making authority. Socratic Selling shows you how to access that power, to cooperate with it, and to make it work for you.Inside you will discover how to: Open a sales dialogue dynamically, so that you and your customer go right to the heart of the matter Guide the dialogue through a discovery of needs and needed decisions Negotiate objections, and close effectively Uncover the motivators that move sales to more predictable closure

From the marketing strategist who helped Steve Jobs launch the original Apple Macintosh comes a groundbreaking guide to positioning any company for industry dominance Andy Cunningham has been at the forefront of tech and innovation since day one, and she's been helping companies create new product categories ever since. Now she reveals the winning framework she uses to transform markets and industries.Get to Aha! shows how to establish the kind of foundation world-class brands are built on. Too many business leaders fail to ask the most basic questions about their company--Who are we? And why do we matter?--before they leap right into branding. Big mistake. A company must first know itself (establish its position) before it can express its identity (execute its branding). There are three types of companies in the world, each with its own DNA: Mothers are customer-oriented, Mechanics are product-oriented, and Missionaries are concept-oriented―and it's absolutely critical for business leaders to know which type their company is to create an authentic and ultimately "sticky" position in the market. A company's DNA is the key to achieving this and with it, a competitive advantage. Why? Because if a Mechanic creates a marketing campaign based on its belief that it is a Missionary, the underlying positioning will not ring true and the company won't gain a foothold in the market. But if a company positions itself in alignment with its DNA, it will resonate authentically and establish its role and relevance even in the face of a major competitor.Get to Aha! presents a clear step-by-step framework that will help you determine your company's precise position in the marketing landscape, using Andy's DNA-based methodology. It takes you through the process of performing "genetic testing" on your company, examining the market through the six Cs of positioning, and developing your positioning statement--a rational, factual statement about your company's role and relevance. Then and only then can you create a branding and marketing strategy that will build market momentum and crush the competition. Trust Andy. Steve Jobs did.>

Medical Insurance: A Revenue Cycle Process Approach emphasizes the revenue cycle-ten steps that clearly identify all the components needed to successfully manage the medical insurance claims process. The cycle shows how administrative medical professionals "follow the money."

"Benson's Microbiological Applications has been the gold standard of microbiology laboratory manuals for over 35 years. This manual has a number of attractive features that resulted in its adoption in universities, colleges, and community colleges for a wide variety of microbiology courses. These features include user-friendly diagrams that students can easily follow, clear instructions, and an excellent array of reliable exercises suitable for beginning or advanced microbiology courses. In revising the lab manual for the fourteenth edition, we have tried to maintain the proven strengths of the manual and further enhance it. We have updated the introductory material in many exercises to reflect changes in scientific information and increase relevancy for students. Critical thinking questions have also been added to increase the Bloom's level of the laboratory reports. Finally, the names and biosafety levels of microorganisms used in the manual are consistent with those used by the American Type Culture Collection. This is important for those users who rely on the ATCC for a source of cultures. Guided Tour Through a Lab Exercise Learning Outcomes Each exercise opens with Learning Outcomes, which list what a student should be able to do after completing the exercise. Introduction The introduction describes the subject of the exercise or the ideas that will be investigated. It includes all of the information needed to perform the laboratory ex-ercise. The fourteenth edition has improved its student relevancy message within these introductions, explaining to students why they should care about the lab"--

"Bravo to Barbara Kellerman! Building upon a lifetime of scholarship and upon a popular course she has created at Harvard, Kellerman brings between the covers of a single volume the world's classic literature on leadership. Every thoughtful leader will find deep, rich rewards here." -- David Gergen, Director, Center for Public Leadership Harvard Kennedy School, Former Presidential Adviser Bolster your leadership literacy--and improve your performance as a leader or manager.Leadership, says author, leadership expert, and Harvard Professor Barbara Kellerman, "is all about what leaders should learn--but it is decidedly not, deliberately not, about what leadership education has lately come to look like."Instead, Leadership is a concise yet expansive collection of great leadership literature that has stood the test of time. As Kellerman makes clear in her extensive, authoritative commentaries, every single selection has had, and continues to have, an impact on how and what we think about what it means to lead. And every single one has had an impact on leadership as an area of intellectual inquiry--as well as on the course of human history.Part I of Leadership consists of writings about leadership: Lao Tzu--on how to lead lightly Plato--on tyrants and philosopher-kings Machiavelli--on the preservation of powerIn Part II, you'll find examples of what Kellerman uniquely identifies as writing as leadership--works and words that thanks to their persuasiveness and power, changed the world: Thomas Paine--Common Sense Elizabeth Cady Stanton--"Declaration of Sentiments"Rachel Carson--Silent SpringPart III presents leaders in action--individuals who seized the moment to captivate, motivate, and lead with their singular personal power to persuade: Abraham Lincoln--on war and redemption Elizabeth I--on gender and power Vaclav Havel--on the power of the powerlessThe selections themselves, each a classic of the leadership literature, together with Kellerman's expert commentary, make Leadership required reading for those who want to learn about, reflect on, and even apply the greatest leadership literature lessons, ever.Barbara Kellerman is the James MacGregor Burns Lecturer in Public Leadership at Harvard University's John F. Kennedy School of Government. Her writing has appeared in The New York Times, The Washington Post, The Boston Globe, The Los Angeles Times, and Harvard Business Review, and she has appeared on CBS, NBC, NPR, and CNN. She is author and editor of many books on leadership, most recently Bad Leadership and Followership. Kellerman is ranked by Forbes.com as among the "Top 50 Business Thinkers" (2009), and by Leadership Excellence in the top 15 of 100 "best minds on leadership" (2008-2009).

Competencyis within your reach with the new, sixth edition of Phlebotomy: ACompetency-Based Approach. With Phlebotomy's pedagogy-rich formatand plentiful Learn How features and Competency Checklists, you can easilygrasp not only essential phlebotomy skills and competencies, but also thecritical soft skills needed for a successful transition from classroom to lab.

An essential guide to navigating the journey to recovery from critical illnessMillions of patients are admitted to intensive care units (ICUs) each year, one third of whom need a ventilator machine to help them breathe. These critically ill patients may develop health problems related to their illness, injury, ventilator or other treatments. Such problems can continue after the patient leaves the hospital. LANGE: After the ICU: Multidisciplinary Perspectives on Supporting Critical Illness Survivors fills a gap in the existing literature on the subject. Arranged in three sections, the book addresses the ways in which care in the ICU can impact life afterwards and provides a framework for the recovery process. The early chapters feature personal stories from patients describing their life-threatening illness, journey to recovery, and the clinicians who helped them along the way. In the following chapters, clinicians, physicians, nurses, and patients' family members share their unique perspectives on the recovery process. Each chapter includes a specific section dedicated to tips for clinicians. . Includes key concepts of care across the arc of the ICU patient encounter . Evidence-based interventions are presented and summarized in a practical stepwise approach. Features accounts from patients, clinicians, physicians, nurses, and others involved in the care and recovery process

VALUABLE ADVICE FOR INVESTORS OF ALL TYPES FROM STANDARD & POOR'S, TODAY'S MOST TRUSTED RESOURCE FOR RELIABLE INVESTMENT INFORMATIONStandard & Poor's Press brings the impressive knowledge and resources of Standard & Poor's to some of today's most challenging financial issues. Covering subjects from saving for college to technical analysis to risk management, books in the series will give both independent and institutional investors the knowledge they need to dramatically improve their overall financial decisions.The classic primer on technical analysis, reprinted for a new generation of traders and techniciansAs classic and timeless as Graham & Dodd's Security Analysis, William Jiler's How Charts Can Help You in the Stock Market is the must-have primer on technical analysis.First published in 1962, it was the first book to explain how all investors can use charting to more profitably time both their buys and sells and is globally renowned to this day for helping traders and investors use the tools of technical analysis to increase their profits.Featuring a new Foreword by the investing experts at Standard & Poor's, this special reprint edition will be an excellent resource for beginners as well as a vital reference for experienced technicians. Technical traders will look to it for: Tips for removing the mystery from the use of technical analysis Easy-to-understand definitions of technical analysis topics Examples and explanations of essential configurations, patterns, and formations

Where financial advisors go for answers--revised and updated to address consequential legal and economic changesFrom the oil crisis and stock market crash in the 1970s through deregulation into the 1990s to the 2008 financial crisis--every financial planner worth their salt turned to Victor Hallman and Jerry Rosenbloom's classic reference for answers. To maintain its iconic position in the industry, this bible of wealth development moves into its Ninth Edition to ensure today's professional investors and financial stewards have reliable guidance to the latest legislation, economic developments, and wealth management trends and techniques.This latest edition of Private Wealth Managementprovides everything you need to operate with sophistication and savvy in today's markets--from setting financial objectives and executing the planning process to investing in equities and fixed-income securities to retirement income planning to methods for lifetime wealth transfers, and more. Written for the serious practitioner, this one-of-a-kind guide gives you a solid foundation for planning a prosperous financial future in the real world, which means it makes you an expert in:Major new tax legislation, including the "Tax Relief, Unemployment Insurance Reauthorization and Job Creation Act of 2010" and the "American Taxpayer Relief Act of 2012"A variety of economic benefits and investment products Changes in individual annuities and retirement products with an increased focus on retirement planning Modifications to health and disability insurance The Patient Protection and Affordable Care and Health Care Reconciliation Act of 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 New developments in estate and marital deduction planning such as "portability"This completely updated edition remains a wealth-building and income management tool by presenting many useful strategies, including those for dealing with the current "super-low" interest rates.Private Wealth Management, Ninth Edition, is the cornerstone of financial planning.

Keep your boat's electrical systems running and reliable"Boatowner's Illustrated Electrical Handbook is perfect for learning how your boat's electrical system and much of its equipment works, and it will be an invaluable guide when adding equipment as well. This book needs to be in every boater's library as a ready reference on how to make effective repairs and modifications that comply with ABYC standards."-Ed Sherman, Senior Instructor and Curriculum Designer, American Boat and Yacht Council "A definitive technical book that is easy to read. Buy this book and throw out the rest."-Motorboat & YachtingWhether you take to the sea under power or sail, bounce around the bay in your runabout, or cross oceans in your cruiser, you'll find everything you need to maintain, repair, and upgrade your boat's DC and AC electrical systems with this comprehensive and fully illustrated guide.Tackle onboard electrical projects and learn how to:Meet ABYC standards for both DC and AC wiring Install solar- and wind-power systems Add electrical components Prevent corrosion of your electrical system . . . and more

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.The definitive guide to airport planning and management¿fully updated with the latest advances in the industry.This thoroughly revised guide covers all aspects of airport infrastructure¿from the airfield and runway to airspace, air traffic control, and terminal and security systems. Airport Planning & Management, Seventh Edition clearly explains the FAA's National Plan of Integrated Airport Systems (NPIAS), historical and current legislation and regulations, FAR Part 139, and more. You'll explore cutting-edge concepts such as automation, smart baggage handling, enhanced security, and analytics. Updated questions for review and discussion will bring new insights to your knowledge of how airports are planned and managed.Coverage includes:.An introduction to airports and airport systems .Airport and airport systems organization and administration .Historical and legislative perspectives .The airfield .Airspace and air traffic management .Airport operations management under FAR Part 139 .Airport terminals and ground access .Airport security .Airport financial management .Economic, political, and social role of airports .Airport planning .Airport capacity and delay .The future of airport management

A real-world guide to becoming a top-performing equity analystPraise for Best Practices for Equity Research Analysts: "Jim Valentine has taken his decades of experience as a highly successful security analyst and written an effective and comprehensive guide to doing the job right. I only wish I had this book by my side throughout my career." -- Byron R. Wien, Vice Chairman, Blackstone Advisory Partners LP "Given the fast pace and high-pressure nature of the markets, analysts don't have the luxury to make mistakes. James J. Valentine's Best Practices for Equity Research Analysts should be required reading for all new and experienced analysts, particularly those who were not lucky enough to be brought up in the business under a mentor. Valentine can be that mentor." -- Jami Rubin, Managing Director, Global Investment Research, Goldman Sachs "Jim's book is an excellent window into the world of securities research. Very few works cover the complete life cycle of an analyst and the necessary balance between theory and practice. This is one of them." -- Juan-Luis Perez, Global Director of Research, Morgan Stanley "Valentine's book doesn't rehash the basics of finance but covers all the nonacademic topics in terms of how the analysts should manage their time, resources, data, and contacts in order to come up with the best stock picks. This book is required reading for beginning analysts and a must-read for all analysts who want to develop an edge." -- Carl Schweser, Founder of Schweser's Study Program for the CFA Exam "Best Practices for Equity Research Analysts is by far the best written and most comprehensive book that I have read on how to become a top-notch analyst. I shouldn't be surprised; it was written by one of the best analysts that Wall Street has ever seen. Every securities firm should require their analysts to read this book." -- Eli Salzmann, Portfolio Manager Most equity research analysts learn their trade on the job by apprenticing under a senior analyst. However, equity analysts who work for senior producers often have little time or incentive to train new hires, and those who do have the time may not have research skills worth emulating.Now, Best Practices for Equity Research Analysts offers promising equity research analysts a practical curriculum for mastering their profession. James J. Valentine, a former Morgan Stanley analyst, explains everything today's competitive analyst needs to know, providing practical training materials for buyand sell-side research analysis in the United States and globally.Conveniently organized for use as a learning tool and everyday reference on the job, Best Practices for Equity Research Analysts covers the five primary areas of the equity research analyst's role: Identifying and monitoring critical factors Creating and updating financial forecasts Deriving price targets or a range of targets Making stock recommendations Communicating stock ideasExpanding upon material covered in undergraduate courses but written specifically to help you perform in the real world, this authoritative book gives you access to the wisdom and expertise of leading professionals in the field. You'll learn best practices for setting up an information hub, influencing others, identifying the critical factors and information sources for better forecasting, creating a better set of financial forecast scenarios, improving valuation and stock-picking techniques, communicating your message effectively, making ethical decisions, and more.Without Best Practices for Equity Research Analysts, you're just treading water in the sink-or-swim world of the equity analyst.

"This new edition, significantly expanded, brings the subject up to date, with full coverage of the new four-stroke engines, conventional electronic and direct fuel-injection systems, oil-mix systems in the new clean two-strokes, and more. You'll save time and money doing your own engine repairs and maintenance."--

"To buy when others are despondently selling and to sell when others are avidly buying requires the greatest fortitude and pays the greatest ultimate rewards."-Sir John TempletonCalled the "greatest stock picker of the century" by Money magazine, legendary fund manager Sir John Templeton is revered as one of the world's premiere value investors, widely known for pioneering global investing and out-performing the stock market over a five-decade span. Investing the Templeton Way provides a never-before-seen glimpse into Sir John's timeless principles and methods.Beginning with a review of the methods behind Sir John's proven investment selection process, Investing the Templeton Way provides historical examples of his most successful trades and explains how today's investors can apply Sir John's winning approaches to their own portfolios. Detailing his most well-known principle investing at the point of maximum pessimism- this book outlines the techniques Sir John has used throughout his career to identify such points and capitalize on them.Among the lessons to be learned: Discover how to keep a cool head when other investors overreact to bad news Become a bargain stock hunter like Sir John-buy the stocks emotional sellers wish to unload and sell them what they are desperate to buy Search worldwide to expand your bargain inventory Protect your portfolio from yourself through diversification Rely on quantitative versus qualitative reasoning when it comes to selecting stocks Adopt a virtuous investment strategy that will endure in all market conditions

Create a personal power grid of influence to spark professional and personal success. Other people have the answers, deals, money, access, power, and influence you need to get what you want in this world. To achieve any goal, you need other people to help you do it. As anyone in business knows, strategic planning is critical to achieving long-term success. This book argues that strategic relationship planning should be your top priority. When you combine your specific skills and talents with a clear, workable path for creating and managing your relationships, nothing will stop you from meeting your goals. With high-value connections, you'll tap into a dynamic power grid of influence meant to accelerate your personal and professional success.

The formula for Lean success! Toyota veterans reveal how to build continuous improvement into your company's DNA Ever since Toyota introduced the revolutionary Toyota Production System (TPS), businesses have tried to replicate Toyota's success. Few have succeeded over the long term. What businesses have failed to realize is that TPS calls for a fundamentally different way of thinking. Now, at long last, here is a straightforward guide that make sense of the thinking culture behind Toyota's phenomenal success. In its pages, authors Tracey and Ernie Richardson speak from the heart as Toyota employees who worked in the Kentucky factory when the company was first introducing its people-first approach in the U.S., and went on in the ensuing decades to teach Lean thinking around the world. In The Toyota Engagement Equation, the authors take you through Toyota's own journey of discovery. This deep dive into the company's game-changing work practices reveals how employees were developed, how they were taught to spot and define problems through standardization, how they were coached to solve them, and how they were encouraged to improve their thinking as they moved forward. And you'll see how Toyota developed this simple but profoundly effective approach into an overall management system--and how you can achieve amazing results in your company through the same system. In the world of Lean design and implementation handbooks, The Toyota Engagement Equation stands out as a fresh, unique, and authoritative guide to building your business into the Toyota of your industry. As the authors see it, TPS has now evolved to the "Thinking People System!"

From the award-winning developers of Factory Physics--a powerful leadership guide for breakthrough performance A comprehensive guide that cuts through the hodgepodge of copycat initiatives, overblown buzzwords, confusing mathematics, and misguided software, Factory Physics for Managers is a breath of fresh air for operations managers and executives.Written by the leaders and experts behind the bestselling Factory Physics, it's a brilliant crash course in the practical science of operations designed to help you: Achieve best possible profit, cash flow, and customer service Attain highest return with existing Lean, Six Sigma, and ERP initiatives Manage your capacity, inventory, response time, and variability with high predictability Simplify management of complexity using existing IT systems Use the fundamentals of science to ensure your operation's success See your company and procedures more clearly Improve intuition, decision making, and strategy executionA strategy of imitation is not much of a strategy. Most every company uses the common continuous improvement initiatives. This highly accessible guide addresses but goes beyond other business approaches such as Lean, Six Sigma, and Theory of Constraints by offering a customizable plan that you can apply to any manufacturing-based industry or supply chain.You'll discover invaluable tools for developing operations strategy and driving execution by using practical science to assess your procedures, target problems, and find solutions. You'll learn essential life lessons from the best--and worst--practices of corporate leaders like Toyota and Boeing. You'll find ingenious new ways to improve your leadership by predictively managing the tradeoffs that every operation faces--whether it's more or less inventory or capacity, higher or lower customer service, or more or fewer products.Using this approach, you can tackle these natural conflicts in business through a practical, comprehensive science of operations.Factory Physics for Managers makes it easier to choose and execute the best strategy for better productivity--and even bigger profits.Praise for Factory Physics for Managers"Factory Physics for Managers is a proven path to flawless execution and results. Leading vs. following in our industry is predicated on the relentless pursuit of putting order to chaos. Factory Physics science and CSUITE software have given our organization the ability to plan, predict, model, and execute based on explosive growth and rapid-fire, dynamic changes to our business model. In our case, history is not a good predictor of the future, so we need to deploy our resources wisely, and the Factory Physics approach has helped us do just that."--Larry Doerr, COO, Stratasys"Shows how the science behind Lean initiatives can greatly improve results in terms of productivity and resources."--Bill Fierle, Vice President and General Manager, TopWorx, Emerson"Brings powerful, accessible science to operations management. The Factory Physics playbook enables me to lead the harnessing of our data more effectively for modeling, planning, control, and feedback. Armed with the concepts, common language, and tools in this book, I can partner with operations' leadership to impact the bottom line."--Jeffrey Korman, CIO, Hu-Friedy Mfg LLC, Chicago

Be the kind of leader that other leaders envy by strategically harnessing the extraordinary power of perception.One of today's most in-demand leadership consultants, Harrison Monarth, has coached executives and CEOs in various industries, from technology, medicine and law, to hospitality, and consumer products. They have come from companies as large and wide-ranging as Hewlett-Packard, P&G, General Motors, Deloitte Consulting, PepsiCo, and Standard and Poor's. >Monarth has now updated his classic, groundbreaking guide to give you the edge on the competition in today's dog-eat-dog business landscape.>Building an executive presence is about being in control of your emotions when you're under stress. It's about knowing yourself well enough to clearly see the impact and influence you have on others. It's about managing your behaviors so you always foster trust and credibility. It's about leaving absolutely no doubt about the value you contribute to others and your organization. And it's about actively monitoring and managing your reputation to achieve important outcomes.>Monarth takes you step by step through the process of building your personal brand as the kind of leader everyone trusts to do the right thing at the right time--and as the one person people automatically seek out to lead them through the most challenging situations. >There's no replacement for basic leadership talent and skills. But what makes someone a top-tier leader--those who take their organization from a solid industry player to the unchallenged industry frontrunner--is the ability to harness the power of perception to engage stakeholders at any level and make things happen. Executive Presence delivers everything you need to stand out among the competition at every turn in your career.>

THE C-LEVEL GUIDE TO SUCCEEDING WITH LEAN"With 30 years of accumulated experience, Art Byrne is one of the rare few people who can speak with authority about the pitfalls of fi nancial measurement systems, the importance of respect for people, the power of Lean in the marketplace, and the leverage from organizing people around value streams. When he writes 'Go to the Gemba and Run Your Kaizen, ' we must take heed." -- MASAAKI IMAI, bestselling author of Kaizen and Gemba Kaizen"In this wonderful and important book, Byrne shows us that Lean management, understood and practiced correctly, consistently delivers spectacular results." -- BOB EMILIANI, author, Better Thinking, Better Results, and Professor, Connecticut State University"A compelling picture of how Lean techniques and attitudes enable CEOs and senior executives to create a culture for transforming a company and putting it on a highperformance path." -- JERRY J. JASINOWSKI, former President of the National Association of Manufacturers"Art Byrne provides real-world examples of how he exhibited the wisdom and courage to do the right thing, improving work practices at all levels of the organization to deliver the right results for all stakeholders. Which comes first, the wisdom or the courage? Read The Lean Turnaround to find out." -- JOHN SHOOK, Chairman and CEO, Lean Enterprise Institute"Lean is the closest thing to magic I have experienced in my 40 years in business. I recommend Lean and this book to everyone responsible for the performance of a business, particularly those in private equity like me, where leverage magnifies the importance of cash." -- JOHN CHILDS, founder and CEO, of J. W. Childs Associates L.P."A must-read for any leader interested in understanding the strategic advantages from focusing on activities that add value to the customer experience." -- GARY S. KAPLAN, MD, Chairman and CEO of the Virginia Mason Health SystemLean isn't just for manufacturing anymore . . .Few business leaders in the world have applied Lean strategy as successfully as Art Byrne has--and none has the ability to explain how to do it with such succinctness and clarity.Famous for turning around the wire management company Wiremold, where he rethought every aspect of operations from the customer's standpoint--and got everyone else in the company to do likewise--Byrne has successfully implemented Lean strategies in more than 30 companies in 14 different countries.In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present position at a private equity firm.Whatever type of company you run, Lean can be used to improve virtually every aspect of operations, from training and leading employees to accounting and payroll issues. The Lean Turnaround explains all the ins and outs of applying Lean strategy to: Eliminate waste in every value-added operation Deliver consistent value to customers Stimulate growth and add jobs Increase wealth for all your stakeholders Build a company culture of continuous improvement (kaizen)Instead of attempting to get customers to conform to your way of doing things--which is, sadly, what most managers are taught to do--you need to configure your company to be responsive to the customers. This is at the core of Byrne's method--and it always works.

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Essential site planning and design strategies, up-to-date with the latest sustainable development techniquesDiscover how to incorporate sound environmental considerations into traditional site design processes. Written by a licensed landscape architect with more than 20 years of professional experience, this authoritative guide combines established approaches to site planning with sustainable practices and increased environmental sensitivity. Fully revised and updated, Site Planning and Design Handbook, Second Edition discusses the latest standards and protocols-including LEED. The book features expanded coverage of green site design topics such as water conservation, energy efficiency, green building materials, site infrastructure, and brownfield restoration. This comprehensive resource addresses the challenges associated with site planning and design and lays the groundwork for success.Site Planning and Design Handbook, Second Edition explains how to: Integrate sustainability into site design Gather site data and perform site analysisMeet community standards and expectationsPlan for pedestrians, traffic, parking, and open spaceUse grading techniques to minimize erosion and maximize site stabilityImplement low-impact stormwater management and sewage disposal methodsManage brownfield redevelopmentApply landscape ecology principles to site design Preserve historic landscapes and effectively utilize vegetation

Advance Praise for Appreciative Leadership: "A must-read for leaders at all levels who believe that both common sense and business sense require engaging and encouraging rather than mandating or manipulating. It may become my most-recommended book." -- Frank Rogers-Witte, Ph.D., Director, Executive Staff Effectiveness, Hewlett-Packard IPG "Building on a simple but powerful idea, Appreciative Leadership offers an approach to organizational transformation applicable to institutions as varied as businesses, universities, church bodies, and health systems. Packed with dozens of stories and suggestions, it offers key insights translated into replicable strategies for action." -- Jane McAuliffe, Ph.D., President, Bryn Mawr College "The positive basis of power is illuminated brilliantly in this courageous leadership book. Appreciative Leadership touches the heart of leadership--the kind people most deeply desire--in a way that will change lives, businesses, and every relationship you wish to build." -- David L. Cooperrider, Ph.D., Professor of Social Entrepreneurship, Case Western Reserve University "Leadership driven by principles and integrity is more important today than ever. Appreciative Leadership shows how to blend principles of collaboration, quality, and service for both long-term achievement and practical daily impact. It provides a model of success for a new generation of leaders." -- R. Edward Howell, Vice President and Chief Executive Officer, University of Virginia Medical Center The Positive Approach to Leadership That Brings Out the Best in Everyone Appreciative Inquiry has become one of the most popular new management tools in business today. Its premise is simple yet profound: Instead of focusing on what's wrong in the workplace, learn about and build upon what works.Dr. Diana Whitney--a leader in the field of Appreciative Inquiry--and colleagues Amanda Trosten-Bloom and Kae Rader bring the next generation of these ideas forward, with practical and proven tools for leadership. A refreshingly different approach to managing organizations, Appreciative Leadership turns conventional management thinking on its head, demonstrating how to get results with "positive power." All you need are the five "I's" . . .INQUIRY: Leading with positively powerful questions.ILLUMINATION: Bringing out the best in people and situations.INCLUSION: Engaging with others to cocreate the future.INSPIRATION: Awakening the creative spirit.INTEGRITY: Making choices for the good of the whole.This revolutionary approach brings people together, drives companies forward--and takes your leadership skills to a whole new level.Appreciative Leadership shows you how to fully engage your team through positive inquiry and open dialogue--so that everyone feels included and valued, inspired and motivated . . . and ready to work together to win. In this user-friendly guide, you'll discover exciting new techniques to open up discussions, exchange ideas, agree on a plan, and follow up on your goals. You'll learn simple tips on how to keep your team on track with a can-do attitude. And you'll find satisfying new ways to be engaged, passionate, and present.This book isn't a quick-fix solution to your management problems. It's a full-time, lifelong commitment to your values, your vision, and your connection to others. This is how the best leaders in the world bring out the best in people, their organizations, and themselves. This is Appreciative Leadership.