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The authors evaluate call quality, call outcomes, and caller satisfaction for the Military OneSource call center for military personnel and their families. They provide recommendations for operations and identify areas for future study.
This report offers a foundation for better managing, at the enterprise level in the Air Force, efforts to ensure resiliency of missions to adversarial cyber operations, including suggestions for the allocation of roles and responsibilities of tasks.
Using linguistic and rhetorical theory, researchers developed an improved model of machine-learning technology to detect conspiracy theory language. This report describes the results and suggests ways to counter effects of online conspiracy theories.
This report, part of the Truth Decay initiative, is one in a series describing malign and subversive information efforts reThis report, part of the Truth Decay initiative, is one in a series describing malign and subversive information efforts related to the coronavirus disease 2019 (COVID-19) that Russian and Chinese outlets appear to have used to target U.S. audiences.
The Priority Criminal Justice Needs Initiative convened a set of workshops with justice practitioners to take stock of responses to the COVID-19 pandemic. They identified key challenges, system innovations, and lessons for the future.
A synthesis of results from RAND Corporation research on the U.S. Department of Defense's talent management of knowledge workers features areas for improvement and ways for the department to proactively approach talent management.
In this report, researchers develop a framework to evaluate the BHP Foundation's Education Equity Global Signature Program, explain methods for assessing progress over five years, and present preliminary results after a year of evaluation.
To serve in the U.S. military, individuals must meet medical standards to ensure that they are fit to serve. The authors explore the implications to U.S. Air Force culture of tailoring such standards to expand or limit the pool of qualified personnel.
This report presents an overview of research relevant to U.S. Air Force fitness assessment components to ensure readiness of personnel, support the National Defense Strategy, and promote a culture of health and well-being across the U.S. Air Force.
The authors describe the Third Offset -- a U.S. strategy centered on the potential of technology to offset Chinese and Russian military advances and that shaped the 2018 National Defense Strategy -- focusing on efforts to effect institutional change.
As part of a series of reports in which RAND researchers examine the established concepts of deterrence and develop a framework for evaluating the strength of deterrent relationships, this report explores two ongoing examples of extended deterrence.
In this report, RAND researchers identify eight common characteristics of gray zone aggression, develop a framework for assessing the health of U.S. and partner deterrence in the gray zone, and apply the framework to three case studies.
In this report, researchers examine the role that the French military might play as a coalition partner in a hypothetical high-intensity conventional conflict in Europe.
U.S. decisionmakers and a variety of analysts have generally agreed that broad-based, inclusive governance and institutionalized capacity-building consistent with the rule of law are the long-term goals for stabilizing fragile states. How to realize these goals is much more contentious. This report summarizes research on better understanding the use of leverage in nudging partners toward better governance practices after military interventions.
The authors of this report explore notional international and defense strategies that China might employ to outcompete the United States. The authors created these strategies using Chinese political processes, concepts, policies, and national goals. Their purposes are to support U.S. planning and decisionmaking, educate readers about China''s strategy and policymaking process, and spur discussion about the stakes and nature of the competition.
The authors examine how joint educational institutions, joint stakeholders, and the military services can support a transition to joint professional military education (JPME) using the outcomes expected of graduates rather than traditional learning processes. They also provide recommendations for how joint stakeholders and the military services can better integrate talent management and JPME processes to support the outcomes-based approach.
The model introduced in this report is intended to enhance the predictive capabilities available to cyber defenders while also augmenting resilience by improving preventions and detections of cyber threats. The authors test this model?s effectiveness in attacks on the RAND Corporation and report the results.
This report describes analyses designed to identify service member and environmental characteristics that are associated with service members? risk of sexual assault or sexual harassment. These analyses draw on data from one of the largest surveys ever conducted on sexual assault and harassment experiences, the 2014 RAND Military Workplace Study.
One of the United States'' key partners in long-term strategic competition with China is India, which has the world''s second-largest active-duty armed forces and is already a peer or near-peer competitor of China across a range of military capabilities. However, U.S. planners must be keenly aware of the constraints on both India''s willingness and capacity to forge a partnership based on strategic competition with China.
The authors assess the costs associated with realistic threats to domestic, nonmilitary uses of the Global Positioning System (GPS), and consider possible additions to the positioning, navigation, and timing ecosystem in light of those costs.
The authors review major policy changes to the military's disability evaluation system between 2001 and 2018 with a particular focus on changes to policies related to posttraumatic stress disorder and traumatic brain injury.
Taking a wide-ranging look at economic competition and the use of economics as a geopolitical tool, the author explains how countries compete, why this economic competition is relevant to the U.S. armed forces, and what the policy implications are.
The Air Force Aircrew Flight Equipment (AFE) specialty plays a crucial role in ensuring the safety of airmen. The authors investigate causes for the decline in AFE proficiency and develop courses of action to mitigate the issue.
The authors evaluated access and quality of behavioral health care provided to service members who reside remotely from a military treatment facility and compared their care with that received by non-remote personnel.
The authors assess the financial viability and current structure of the Transportation Working Capital Fund, which funds U.S. Transportation Command operations, and recommend ways to restructure the fund to improve its effectiveness and efficiency.
The longstanding wars in Iraq and Afghanistan led to significant changes in the provision and delivery of behavioral health care in the U.S. military. Focusing on the 2003-2013 period, the authors sought information on the events and circumstances that prompted the changes. This report highlights selected events and insights of the 17 experts the authors interviewed.
This report describes analyses designed to identify how the sexual harassment of others in a service member''s work environment affects his or her own risk of being sexually assaulted. These analyses draw on data from one of the largest surveys ever conducted on sexual assault and harassment experiences, the 2014 RAND Military Workplace Study.
Yemen''s civil war entered its sixth year in 2021. United Nations-led peace talks, which have been ongoing since the very beginning of the crisis, have struggled to gain traction. This report draws on five years of RAND research to describe the challenges facing efforts to achieve an enduring peace in Yemen and outlines constructive steps the international community can take to achieve an enduring peace.
To meet increasing combatant command demands for forces, the United States Marine Corps deploys task-organized provisional units. Their temporary nature and provisional missions are at odds with the way the Marine Corps normally deploys units. A lack of specific policy to validate and manage resources used by these units causes many problems. To mitigate provisional unit equipping challenges, a multipronged approach is the best course of action.
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