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Customer Service in Academic Libraries

- Tales from the Front Line

Bag om Customer Service in Academic Libraries

Customer Service in Academic Libraries draws on practical experience to explore the concept, nature, and benefits of an organizational culture based upon the principles and practices of customer service, in its fullest sense.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781843347583
  • Indbinding:
  • Paperback
  • Sideantal:
  • 152
  • Udgivet:
  • 16. oktober 2015
  • Størrelse:
  • 229x153x10 mm.
  • Vægt:
  • 254 g.
  • BLACK NOVEMBER
Leveringstid: 2-4 uger
Forventet levering: 17. december 2024

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Customer Service in Academic Libraries draws on practical experience to explore the concept, nature, and benefits of an organizational culture based upon the principles and practices of customer service, in its fullest sense.

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