Leading Ancillary and Support Departments to Higher Performance

"Ancillary and support departments are essential partners in ensuring that a healthcare organization achieves its patient safety and experience goals. To be successful, healthcare leaders must understand these departments and how to optimize their performance. This book examines the key principles for effectively and efficiently leading ancillary and support teams throughout a healthcare system and shares best practices from direct patient care as well as from diagnostic, therapeutic, and nonclinical services"--