The Art of Automation

"The Art of Automation", based on a podcast of the same name, is a practical guide for leaders who need to understand and evaluate how automation technology can transform their organization, business processes, and models. It combines both an aspirational and pragmatic overview of automation technology, its core capabilities, and the value they generate from a business perspective. It describes various real-world examples, implementations and approaches, with industry-specific and cross-industry use cases. Automation technology has been around for a long time, but in the past several decades, we've seen an explosion of information work in the enterprise. When every business is a digital business (which is the case today), the proliferation of data is massive--far greater than humans can cope with alone. And making sense of this mass of data is just the kind of work that classic automation doesn't address. Enter modern artificial intelligence (AI) technology, which can use algorithms to make sense of structured and unstructured data at a speed and scale no human could approach. Making this combination of Automation and AI, which we call "AI-powered Automation," work best for you is, as Jerry says, an art.