Associate Transit Customer Service Specialist (C-4980): Passbooks Study Guide Volume 4980

The Associate Transit Customer Service Specialist Passbook(R) prepares you for your test by allowing you to take practice exams in the subjects you need to study. It provides hundreds of questions and answers in the areas that will likely be covered on your upcoming exam, including but not limited to: customer service; judgment in customer-service situations; educating and interacting with the public; knowledge of transit systems and transportation; and more.