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Building a Customer Service Culture

- The Seven Service Elements of Customer Success

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The tenets of excellent customer service are central to any organization that creates or delivers products or services. This book teaches you about the foundational principles of customer service and acquiring the tools to implement those principles.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781593119362
  • Indbinding:
  • Hardback
  • Sideantal:
  • 164
  • Udgivet:
  • 22. juli 2008
  • Størrelse:
  • 176x237x17 mm.
  • Vægt:
  • 390 g.
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Leveringstid: 2-3 uger
Forventet levering: 19. december 2024
Forlænget returret til d. 31. januar 2025

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The tenets of excellent customer service are central to any organization that creates or delivers products or services. This book teaches you about the foundational principles of customer service and acquiring the tools to implement those principles.

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