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Customer Service Management Training 101

- Quick and Easy Techniques That Get Great Results

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You've mastered the skills required to achieve customer satisfaction. But how do you effectively train others to do the same? This user-friendly book will help new customer service managers and veterans alike lead frontline employees with confidence.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780814417157
  • Indbinding:
  • Paperback
  • Sideantal:
  • 224
  • Udgivet:
  • 16. maj 2018
  • Størrelse:
  • 190x234x1 mm.
  • Vægt:
  • 181 g.
  • BLACK WEEK
Leveringstid: 2-3 uger
Forventet levering: 13. december 2024

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You've mastered the skills required to achieve customer satisfaction. But how do you effectively train others to do the same? This user-friendly book will help new customer service managers and veterans alike lead frontline employees with confidence.

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