Federal Protective Service

" FPS provides security and law enforcement services to over 9,000 federal facilities under the custody and control of the General Services Administration (GSA). GAO has reported that FPS faces challenges providing security services, particularly completing FSAs and managing its contract guard program. To address these challenges, FPS spent about $35 million and 4 years developing RAMP-essentially a risk assessment and contract guard oversight tool. However, RAMP ultimately could not be used because of system problems. GAO was asked to examine (1) the extent to which FPS is completing risk assessments; (2) the status of FPS's efforts to develop an FSA tool; and (3) FPS's efforts to manage its contract guard workforce. GAO reviewed FPS documents, conducted site visits at 3 of FPS's 11 regions, and interviewed FPS officials and inspectors, guard companies, and 4 risk management experts. "