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Performance Measurement in Shared Services

- Empirical Evidence from European Multinational Companies

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Shared Service Organizations (SSOs) are of growing relevance in research and corporate. This study analyzes Performance Measurement System (PMS) design in SSOs and sheds light on its effectiveness. This empirical analysis yields practical PMS design recommendations for practitioners working in a shared service environment.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9783631850459
  • Indbinding:
  • Hardback
  • Sideantal:
  • 436
  • Udgivet:
  • 18. november 2021
  • Udgave:
  • Størrelse:
  • 148x210x0 mm.
  • Vægt:
  • 628 g.
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Leveringstid: 2-3 uger
Forventet levering: 21. december 2024
Forlænget returret til d. 31. januar 2025

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Shared Service Organizations (SSOs) are of growing relevance in research and corporate. This study analyzes Performance Measurement System (PMS) design in SSOs and sheds light on its effectiveness. This empirical analysis yields practical PMS design recommendations for practitioners working in a shared service environment.

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