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Powerful Phrases for Effective Customer Service: Over 700 Ready-to- Use Phrases and Scripts That Really Get Results
- Indbinding:
- Paperback
- Sideantal:
- 304
- Udgivet:
- 12. september 2012
- Størrelse:
- 149x224x19 mm.
- Vægt:
- 504 g.
-
BLACK WEEK
Leveringstid:
8-11 hverdage
Forventet levering: 9. december 2024
Beskrivelse af Powerful Phrases for Effective Customer Service: Over 700 Ready-to- Use Phrases and Scripts That Really Get Results
Say goodbye to rage-inducing customer interactions. With more than seven hundred phrases and scripts to choose from, this indispensable reference explains how to diffuse even the most difficult situations--and ensure everyone leaves happy.
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