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Problem Management

- An implementation guide for the real world

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Problem management is the IT service management process that tends to return more benefits more quickly than any of the others. This book offers real-world guidance on all aspects of implementing and running an effective problem management function. It gives IT practitioners, consultants and managers the tools to add real value to their businesses.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781780172415
  • Indbinding:
  • Paperback
  • Sideantal:
  • 190
  • Udgivet:
  • 26. november 2014
  • Størrelse:
  • 170x243x9 mm.
  • Vægt:
  • 340 g.
Leveringstid: 2-3 uger
Forventet levering: 19. december 2024
Forlænget returret til d. 31. januar 2025

Beskrivelse af Problem Management

Problem management is the IT service management process that tends to return more benefits more quickly than any of the others. This book offers real-world guidance on all aspects of implementing and running an effective problem management function. It gives IT practitioners, consultants and managers the tools to add real value to their businesses.

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