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Researching Customer Satisfaction and Loyalty

- How to Find Out What People Really Think

Bag om Researching Customer Satisfaction and Loyalty

This practical guide examines how to research customer satisfaction and loyalty from both a client and supplier perspective, and how to get the best results from such research.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780749443368
  • Indbinding:
  • Paperback
  • Sideantal:
  • 272
  • Udgivet:
  • 3. juli 2005
  • Størrelse:
  • 163x233x15 mm.
  • Vægt:
  • 398 g.
  • BLACK NOVEMBER
Leveringstid: 8-11 hverdage
Forventet levering: 5. december 2024

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This practical guide examines how to research customer satisfaction and loyalty from both a client and supplier perspective, and how to get the best results from such research.

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