Name: Service Quality
Price: 1400.95 DKK
Availability: InStock
Author: Benjamin Schneider
ISBN: 9780761921479

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The last three decades have seen a dramatic increase in the attention businesses devote to their quality of service. This title presents an overview and analysis of the field and its research, including its growth, various trends, and debates.

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Sprog:
Engelsk

ISBN:
9780761921479

Forlag:
SAGE Publications Inc

Indbinding:
Paperback

Sideantal:
200

Udgivet:
21. januar 2004

Størrelse:
229x155x11 mm.

Vægt:
276 g.

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Leveringstid: 8-11 hverdage

Forventet levering: 28. november 2024

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The last three decades have seen a dramatic increase in the attention businesses devote to their quality of service. This title presents an overview and analysis of the field and its research, including its growth, various trends, and debates.

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Business og læring > Ledelse & strategi

Service Quality

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