Markedets billigste bøger
Levering: 1 - 2 hverdage

The Best Service is No Service

- How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

Bag om The Best Service is No Service

Praise for The Best Service Is No Service "A very sharp and practical treatise on why so many call centers and service operations are playing with the wrong deck of cards altogether. We strongly recommend it to anyone involved in customer service issues. " -Don Peppers and Martha Rogers, Ph.D.

Vis mere
  • Sprog:
  • Ukendt
  • ISBN:
  • 9780470189085
  • Indbinding:
  • Hardback
  • Sideantal:
  • 336
  • Udgivet:
  • 9. April 2008
  • Størrelse:
  • 157x233x31 mm.
  • Vægt:
  • 596 g.
  På lager
Leveringstid: 4-7 hverdage
Forventet levering: 11. Maj 2024

Beskrivelse af The Best Service is No Service

Praise for The Best Service Is No Service "A very sharp and practical treatise on why so many call centers and service operations are playing with the wrong deck of cards altogether. We strongly recommend it to anyone involved in customer service issues. " -Don Peppers and Martha Rogers, Ph.D.

Brugerbedømmelser af The Best Service is No Service



Find lignende bøger
Bogen The Best Service is No Service findes i følgende kategorier:

Gør som tusindvis af andre bogelskere

Tilmeld dig nyhedsbrevet og få gode tilbud og inspiration til din næste læsning.