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The Call Center Handbook

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This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781578200191
  • Indbinding:
  • Paperback
  • Sideantal:
  • 282
  • Udgivet:
  • 30. marts 2007
  • Størrelse:
  • 152x229x16 mm.
  • Vægt:
  • 530 g.
  • BLACK NOVEMBER
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Leveringstid: 8-11 hverdage
Forventet levering: 20. november 2024

Beskrivelse af The Call Center Handbook

This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.

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