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The consumer in public services

- Choice, values and difference

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"The consumer in public services" critiques established assumptions surrounding citizenship and consumption. Drawing on empirical research, it challenges existing stereotypes about the 'consumer as chooser' and shows how we must develop a more sophisticated understanding of consumers, examining their place and role as users of public services.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781847421814
  • Indbinding:
  • Hardback
  • Sideantal:
  • 304
  • Udgivet:
  • 15. april 2009
  • Størrelse:
  • 156x234x0 mm.
  • Vægt:
  • 514 g.
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Leveringstid: 2-4 uger
Forventet levering: 21. maj 2025

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"The consumer in public services" critiques established assumptions surrounding citizenship and consumption. Drawing on empirical research, it challenges existing stereotypes about the 'consumer as chooser' and shows how we must develop a more sophisticated understanding of consumers, examining their place and role as users of public services.

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