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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- Indbinding:
- Hardback
- Sideantal:
- 304
- Udgivet:
- 16. juli 2008
- Størrelse:
- 146x226x26 mm.
- Vægt:
- 414 g.
-
BLACK WEEK
På lager
Leveringstid:
4-7 hverdage
Forventet levering: 11. december 2024
Forlænget returret til d. 31. januar 2025
Beskrivelse af The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
When it comes to quality, style, and service, The Ritz-Carlton Hotel Company has set the gold standard for delivering the highest level of customer experience. This book features the five key principles behind The Ritz-Carlton Hotel Company's success and customer service innovations. It is intended for executives and managers at all levels.
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