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Contact Center Management

- From Complaint Department to Value Center

Bag om Contact Center Management

Contact Center Management is an investigation into the stereotypes surrounding the sector. As it steers clear of hollowed-out theory and vague slogans, it offers a grounded approach to the creation of value for your company as well as for any client.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9789401454100
  • Indbinding:
  • Paperback
  • Sideantal:
  • 286
  • Udgivet:
  • 24. Oktober 2018
  • Størrelse:
  • 239x170x25 mm.
  • Vægt:
  • 658 g.
Leveringstid: Ukendt - mangler pt.

Beskrivelse af Contact Center Management

Contact Center Management is an investigation into the stereotypes surrounding the sector. As it steers clear of hollowed-out theory and vague slogans, it offers a grounded approach to the creation of value for your company as well as for any client.

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