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Friction/Reward

- Be your customer's first choice

Bag om Friction/Reward

Understand the relationship between friction, reward and competing alternatives to create successful customer experiences through the advice in this book from problem-solving consultant Richard Hammond.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781292234946
  • Indbinding:
  • Paperback
  • Sideantal:
  • 216
  • Udgivet:
  • 27. juni 2019
  • Størrelse:
  • 155x235x10 mm.
  • Vægt:
  • 334 g.
  • BLACK NOVEMBER
  På lager
Leveringstid: 4-7 hverdage
Forventet levering: 16. november 2024

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Understand the relationship between friction, reward and competing alternatives to create successful customer experiences through the advice in this book from problem-solving consultant Richard Hammond.

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